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Atom Bank: Savings reviews

4.91
Based on 5,210 reviews, last reviewed 28th Apr 2026
81% increase in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Continuing excellence. Never had any problems. Good savings rates.. Reviewed on: 28th April 2026
Robert B's avatar
Robert B

Latest lowest rating:

1

Poor value compared to other savings providers We have a number of savings accounts. Atom bank has been the worst by far in terms of offering one rate and then dropping the rate. Do not recommend Reviewed on: 9th March 2026
Catherine R's avatar
Catherine R

About this product

Atom Bank offer a range of savings accounts.

Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed Saver. All savings accounts can be managed through the Atom Bank app.

Atom Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Atom Bank before, you can also leave a review and share your experience.

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Atom Bank Savings reviews (5210)

Great Customer Service

5
I had an issue with my account and contacted Atom Bamk online. It was very quick to get in touch with them, there's no long automated queues and I was able to communicate my issues to a real customer service representative and not an online chat bot. My issue was solved really quickly by the agent who was understanding, efficient and very helpful. It was the best experience I've had with a bank. The app also is easy to use and works very well. All my information is there and I'm not inundated with irrelevant information like some of the high street banks. Any dealings with Atom are friendly, professional and with the customer at the heart of what they do. Reviewed on: 17th April 2025

Safe, reliable and good rates

5
I needed a home for some money that was reliable, paid a good rate and kept the money accessible. Atom met all those criteria. I have since opened another separate savings account for a larger sum that pays more interest if I don’t withdraw. No issues with set up or maintenance and interest paid on time every month Reviewed on: 17th April 2025

Loyal CustomerHave

5
Have been a customer of Atom bank for several years with no hassle - offers very good customer service and competitive rates Reviewed on: 17th April 2025

If only other banking apps were this straightforward

5
Easy to open an account and I regularly get informed by email of upcoming changes to rates etc. Reviewed on: 17th April 2025

Atom offers a good interest rate on instant access a...

5
Atom offers a good interest rate on instant access account and it really is instant when you make a deposit or withdrawal! Reviewed on: 17th April 2025

Transparent, easy to use and highly recommended.

5
Easy to use. Good communicators and up front about interest rate changes. Reviewed on: 17th April 2025

I've been really impressed with the ease of use of t...

5
I've been really impressed with the ease of use of their app and the account terms and details. ultimately, the proof is in the pudding. High rates, cheap, easy to navigate - it's the bank for digital basics. Reviewed on: 17th April 2025

Excellent, no-nonsense savings account

5
Excellent, no-nonsense savings account Reviewed on: 17th April 2025

Excellent service

5
Good on line experience, I can move money quickly and I see my savings growing each month as I see what I earn in interest monthly. Reviewed on: 17th April 2025

Reward Saver is great

5
I was looking for a bank that rewarded me for saving without locking my money away. I feel confident with Atom bank because I know my money is protected by FSCS, I am paid interest monthly so I can see how much interest I am earning and with the reward saver I know that I won't be unfairly penalised for making a withdrawal. Reviewed on: 17th April 2025

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