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Atom Bank: Savings reviews

4.81
Based on 5,213 reviews, last reviewed 24th Jun 2026
97% decrease in 5 star reviews
in the past 90 days
86% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Clean and efficient Atom has multiple products available dependent on your goals and the App interface is very clean and simple to use. Reviewed on: 16th June 2026
John 's avatar
John

Latest lowest rating:

1

phone stolen . Atom lethargic in their response I had my phone stolen . While Barclays acted like lightning to secure my accounts. Atom was slow ,uninterested and not clear with the explanations of ... Read more Reviewed on: 24th June 2026
George A's avatar
George A

About this product

Atom Bank offer a range of savings accounts.

Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed Saver. All savings accounts can be managed through the Atom Bank app.

Atom Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Atom Bank before, you can also leave a review and share your experience.

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Atom Bank Savings reviews (5213)

Very friendly UI and easy to access

5
Very friendly UI and easy to access Reviewed on: 17th April 2025

Fantastic customer support - friendly & well informed.

5
Fantastic customer support - always quick to answer a call, and always helpful, well-trained British staff.....all too rare these days! The app is much approved after some initial glitches. Now very easy to use. Reviewed on: 17th April 2025

Easy to use and friendly with good interest

5
Easy to use and friendly with good interest Reviewed on: 17th April 2025

Great Customer Service

5
I had an issue with my account and contacted Atom Bamk online. It was very quick to get in touch with them, there's no long automated queues and I was able to communicate my issues to a real customer service representative and not an online chat bot. My issue was solved really quickly by the agent who was understanding, efficient and very helpful. It was the best experience I've had with a bank. The app also is easy to use and works very well. All my information is there and I'm not inundated with irrelevant information like some of the high street banks. Any dealings with Atom are friendly, professional and with the customer at the heart of what they do. Reviewed on: 17th April 2025

Safe, reliable and good rates

5
I needed a home for some money that was reliable, paid a good rate and kept the money accessible. Atom met all those criteria. I have since opened another separate savings account for a larger sum that pays more interest if I don’t withdraw. No issues with set up or maintenance and interest paid on time every month Reviewed on: 17th April 2025

Loyal CustomerHave

5
Have been a customer of Atom bank for several years with no hassle - offers very good customer service and competitive rates Reviewed on: 17th April 2025

If only other banking apps were this straightforward

5
Easy to open an account and I regularly get informed by email of upcoming changes to rates etc. Reviewed on: 17th April 2025

Atom offers a good interest rate on instant access a...

5
Atom offers a good interest rate on instant access account and it really is instant when you make a deposit or withdrawal! Reviewed on: 17th April 2025

Transparent, easy to use and highly recommended.

5
Easy to use. Good communicators and up front about interest rate changes. Reviewed on: 17th April 2025

I've been really impressed with the ease of use of t...

5
I've been really impressed with the ease of use of their app and the account terms and details. ultimately, the proof is in the pudding. High rates, cheap, easy to navigate - it's the bank for digital basics. Reviewed on: 17th April 2025

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