Write a review

Go to business site

Atom Bank: Savings reviews

Name: Savings
Rating: 4.92 (4812 reviews)

View other Atom Bank products

4.92

Based on 4,812 reviews, last reviewed 20th Feb 2026

10250% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent App & Competitive Rates Their app is really easy to use and their rates paid very competitive. Reviewed on: 20th February 2026

Latest lowest rating:

1

Disappointing Since opening this account the attractive headline ‘come open an account’ with us interest rate has done down three times. Not ideal! I am in the proc... Read more Reviewed on: 11th February 2026

Read all reviews Write a review

About this product

Atom Bank offer a range of savings accounts.

Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed Saver. All savings accounts can be managed through the Atom Bank app.

Atom Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Atom Bank before, you can also leave a review and share your experience.

Review Atom Bank: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Atom Bank Savings reviews (4812)

Easy Banking

So easy to use once set up that it should be called Easybanking Reviewed on: 12th January 2022

Unable to access fund for 11 days

I have their instant saver account and also previously fixed saver. It has been fine until the recent technical issues with their app. I was unable to withdraw my money for 11+ days (not even manually through the phone), during which I've contacted them numerously times, it only got resolved after I made a complaint. They did not admit their mistakes and said it was due to a regular audit check, despite their agents previously told me it's a technical issue they were having. And I know my sister was also having the same issue. Very disappointed in how Atom treated my case. I had recommended them to my families and friends before, but now I have to warn them to withdraw their money and not use them anymore! Reviewed on: 8th September 2021

Long-standing saver

I have been a customer since the start of the company. I have had several accounts mature then be reinvested in a new product. I use an iPhone 7 and iPad and apart from the very occasional problem the experience has been very good. Reviewed on: 8th September 2021

Quick and easy

This is a review of the Atom Instant Access account. The rate is very good in comparison to the market and once registered, their app and speed of transfer are super quick. Good to know with instant access - which you might need in an emergency Reviewed on: 10th March 2021

Dreadful app and no way to manage account on the web

You can only access your account using the mobile app which is very badly designed. Simple tasks take ages. There is no messaging service only a very slow online chat which is inefficient for customers and their staff. I have used hundreds of apps, and this is not a good one. It used to be worth struggling with it when Atom offered products with good interest rates but since they don't do that any longer my advice is to avoid. Reviewed on: 20th February 2021

Great bank and product

A great bank with a great savings account. Easy to add and withdraw money to and from nominated bank account. Using facial recognition as an ID is great, easy to use and so secure. Reviewed on: 17th February 2021

Nightmare

The app might work, but nothing else does. I echo the last reviewer. Every bank needs to have security procedures to avoid fraud but this bank takes it to planet moron. It is impossible to get money out of the fixed saver without practically giving a DNA sample and it's even impossible to pay money in, without being put through forensic processes. They manage to make the simplest of transactions so onerous that basically you just start to lose the will to live. I don't have enough words to describe the idiocy and lack of common sense that prevails in their processes. Reviewed on: 12th December 2020

Avoid at all cost

If I could give 0 stars I would. I have a fixed rate saver which I have taken out for 12 months at a time. I am currently mid way through my third year with atom. I have tried to take some money out due to financial hardship because of covid. My husband is furloughed and 2 of my adult children have lost their jobs and moved back home. I have sent documentation to show my newly accrued debt but still they will not release my money. People often talk about responsible lending but but what about responsible saving, atom bank are more than happy allow me to to get into debt rather than part with my money. Reviewed on: 14th October 2020

Easy to use

Easy to apply and use app, great customer service Reviewed on: 30th April 2020

App that doesn't work. Poor customer service.

Opened an account 10 months ago. Tried to log on to update my linked current account details , and the App. didn't work. Message saying go to PlayStore to update the App. so I tried. NO NEW APP. AVAILABLE for my device. They had made App. obsolete for Android devices operating on older systems , but NOT bothered to properly notify customers. I downloaded the App. on my mobile 'phone , but it would not recognise my registered face despite 30+ attempts. Their biometrics is crude and rubbish. Most frustrating and disappointing banking experience in 40 years of banking. Avoid this company and look for similar rates elsewhere. Reviewed on: 27th March 2020

Do you have a different Atom Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Loughborough Building Society 4.93 from 458 reviews
Savings
from HEY Credit Union 4.96 from 603 reviews
Junior Instant Access Savings
from NatWest 4.30 from 33 reviews

Want to see more from Atom Bank?

Business Loans
from Atom Bank 4.18 from 7 reviews
Mortgages
from Atom Bank 3.82 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub