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Atom Bank: Savings reviews

4.91
Based on 5,176 reviews, last reviewed 9th Mar 2026
53200% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

A professional and reliable service provided to me. A professional and reliable service provided to me. I was also provided very good information with regards to my chosen financial package. Reviewed on: 9th March 2026
Rhys Davies's avatar
Rhys Davies

Latest lowest rating:

1

Poor value compared to other savings providers We have a number of savings accounts. Atom bank has been the worst by far in terms of offering one rate and then dropping the rate. Do not recommend Reviewed on: 9th March 2026
Catherine R's avatar
Catherine R

About this product

Atom Bank offer a range of savings accounts.

Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed Saver. All savings accounts can be managed through the Atom Bank app.

Atom Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Atom Bank before, you can also leave a review and share your experience.

Atom Bank Savings reviews (5176)

Review of the Atom Bank, Savings:

Fantastic experience

5
Since I joined Atom I’ve had a fantastic experience. I had to call customer services to obtain a statement and the person I spoke to was extremely helpful, quick at actioning what I needed and overall I’ve had a fantastic experience experience with Atom and have recommended them to friends and family. Reviewed on: 17th April 2025

Great experience

5
The App is so easy to use, and very straightforward to move money around Reviewed on: 18th April 2025

Helping 80 year olds.

5
Voice on the phone helped me, aged 80, through opening new account for when current 6 mths notice account expires. Reviewed on: 18th April 2025

I have been an Atom Bank customer for 5 years.

5
I have been an Atom Bank customer for 5 years. Almost all of my dealings are via their excellent app. This enables quick and easy transactions. My recent telephone contact with Callum at Atom Bank was expertly handles in an efficient and friendly manner. Reviewed on: 18th April 2025

The app is great to use and transferring your money...

5
The app is great to use and transferring your money once saving plans mature is so easy Reviewed on: 18th April 2025

Good app

5
Really good app for quickness and telephone agents good too. Reviewed on: 18th April 2025

ATOM BANK THE POSITIVE DIGITAL UK BANK

5
I chose Atom because it’s the UK’s first digital App based bank. My savings are FSCS protected which gives me confidence.The customer service support is open from 8 am 8 pm 7 days a week. The staff are professional friendly and helpful.The saving rates are competitive with other well known brands. I have chosen to continue to invest with Atom Bank.I have recommended Atom Bank to my family and friends. Funny joke How does Atom Bank celebrate its birthday? It threw a big particle ! Reviewed on: 18th April 2025

Does what it says

5
Atom bank “does what it says on the tin “ good rates and keeps you informed about any changes. Good service Reviewed on: 18th April 2025

Great app and good rates

5
Atom have a simple application process and an easy to use app. They frequently have competitive interest rates for savings, and quickly react to base rate changes in either direction Reviewed on: 18th April 2025

Atom is a great online bank, but could be better

3
Atom is a great online bank - I didn't need to speak to anyone and all of the information I need is on the app which is really helpful. I also think all the details on interest rates and so on are very clearly laid out, which I appreciate. I was a little disappointed that the rates change so frequently (since I joined a month ago they have changed twice), and I also think the app is a little confusing to use, but all in all I would recommend it. Reviewed on: 18th April 2025

I'm very happy with Atom Bank, wwho provide a good i...

5
I'm very happy with Atom Bank, wwho provide a good interest rate for my savings and an easy set-up experiance. Reviewed on: 18th April 2025

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