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Aviva: Home Insurance reviews

3.76
Based on 189 reviews, last reviewed 26th Oct 2024
1400% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
25%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
14%

Latest highest rating:

4

Good app, helpful customer service Good app, helpful customer service Reviewed on: 23rd September 2024
Sarah S's avatar
Sarah S

Latest lowest rating:

1

Disgraceful treatment from Home Claims We put a claim in for a kitchen roof that leaked owing to the record amount of rainfall in Sept 2024. Originally they agreed there was enough rainfa... Read more Reviewed on: 26th October 2024
Keith E's avatar
Keith E

About this product

Selecting a new insurance provider can be difficult with so many on the market. At Smart Money People, we collect Aviva home insurance reviews to help make your decision easier. Find out how genuine customers rate their experiences with Aviva.

Aviva offers a variety of insurance products. All Aviva home insurance policies come with a variety of benefits. For example, access to a 24/7 claims line, damage cover, and support paying for accommodation costs after a claim. Additional add-ons are available to increase your level of cover, such as no claims discount protection and cycle cover.

Does Aviva sound like the ideal provider for your circumstances? Read our Aviva home insurance reviews to see what policyholders have to say about the provider. Find out if Aviva customers would renew their policies, and how satisfied they were with the price of their premiums. Check out reviews for Aviva’s contents cover, buildings cover and combined policies. Be confident in your new insurer by checking customer reviews.

Have you had a home insurance policy with Aviva? Share your experience with others on Smart Money People. Together, we can help people like you make better financial decisions. Was the sign-up process simple, or did it perhaps take longer than anticipated? Did you opt for any additional add-ons, and have they been worthwhile? Have you found your policy to be suitably robust? Would you recommend them to your family and friends? Write an Aviva home insurance review today.

Aviva Home Insurance reviews (189)

Review of the Aviva, Home Insurance:

Put a claim in, took over a year to decide they woul...

2
Put a claim in, took over a year to decide they wouldn't pay. Policy for 2nd year was over 3 times original. Tied to them as claim wasn't finished Reviewed on: 14th October 2024

Never had a problem and always easy to contact for a...

5
Never had a problem and always easy to contact for advice, renewal quote never an issue. Reviewed on: 4th September 2024

Great company to deal with.

5
Great service and helpful staff. Reviewed on: 3rd September 2024

Competitive joint home & contents

5
Aviva offer competitively priced joint home & contents insurance, especially when booked via a cashback site. Reviewed on: 26th August 2024

I've had home insurance with Aviva for a few years a...

3
I've had home insurance with Aviva for a few years and have found them reasonably priced competitive. I haven't made a claim so can't can't comment on how they deal with those. Reviewed on: 26th August 2024

Great website for requesting quotes.

5
Great website for requesting quotes. Reviewed on: 24th August 2024

Competitive and easy to renew, easy to use app

5
Competitive and easy to renew, easy to use app Reviewed on: 24th August 2024

Viva review

5
Great customer service. No problems whatsoever. Reviewed on: 24th August 2024

Helpful and professional in dealing with requirements

4
Helpful and professional in dealing with requirements Reviewed on: 24th August 2024

Competitive House and Contents Policy

5
Regularly provide competitive House and Contents Combined Policy prices. These are one of several firms I constantly rotate my policy with to maximise cashback sites. Reviewed on: 23rd August 2024

Good customer care

4
Helpful when a runner-up an easy process Reviewed on: 23rd August 2024

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