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Aviva: Pension reviews

Name: Pension
Rating: 2.02 (173 reviews)

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1.93

Based on 173 reviews, last reviewed 12th Jun 2025

50% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

18%

70%

Latest highest rating:

5

Always happy to help. Always happy to help. Excellent customer service, low charges and brilliant website. Makes it a pleasure to be a customer. Reviewed on: 12th June 2025

Latest lowest rating:

1

Holding on to my pension single payment I have had a pension with Aviva for 25 years and 3 months ago I decided to pay a single premium into my pension plan March 17th 2025, I received an em... Read more Reviewed on: 31st May 2025

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About this product

Aviva Pension reviews (173)

Review of the Aviva, Pension:

Pension

Excellent customer service when I wanted a quote for my pension Reviewed on: 29th August 2023

Aviva charges extremely high annual maintenance charges

Aviva advertises beware of scammers but the biggest scammers are aviva pension My pension value of £3610 in 2021 has dropped to £2800 in 2023, Markets have gone up worldwide and my unit prices have risen. They advertise AMC of 1.69% and here they charged me £844 as annual maintenance charges. Those whose work place invests into aviva pension I would advise please check your statements and switch to other honest providers as your life time pension money is at stake here. Called the call centre as well and the person just mentioned that I cannot calculate numbers and cant comment on anything ,so much for helpdesk from Aviva Reviewed on: 9th August 2023

Excellent

Great connectivity with customers, ease of access via the app and quick turnaround for getting other pensions moved within the Aviva pot Reviewed on: 8th August 2023

Great

Great service and easy to use! Saving for my pension is an absolute breeze Reviewed on: 8th August 2023

Crash

Lost 32.000 pounds in 2years on my pension all they said was the down turn in bonds I thought they were supposed to look after our investments not turn a blind . Reviewed on: 2nd August 2023

Money would be better in a building society

this pension is loosing more money than is being paid in supposed to be a work place pension its a joke will be worth about zero . which is how many stars i would give it if i could Reviewed on: 28th July 2023

Impossible to access account

I had an aviva pension set up through the last place I worked hut have been completely unable to access my account Reviewed on: 28th July 2023

awfull and lost me thousands

worst fund ever and a rude and arragont ceo Reviewed on: 27th July 2023

Terrible service would give zero if could

If you won’t you’re money expect to work hard to get it it no human help . Do it on line but if you’re not good at that how can you they don’t won’t you to have you’re money people are in desperate times Reviewed on: 26th July 2023

Wealthify backed by Aviva

Easy to set up and access. Good initial incentives. I've actually lost money over the first several months. I'm obliged to go into a relatively cautious option which is overly focused on currency and bonds in a high inflation period when these are the worst choices. Reviewed on: 19th July 2023

AVIVA pension

Very poor performance and lack of recovery during volatile gilt market. Advise to hold firm even when fund loses 10% in last 12 months. Reviewed on: 5th July 2023

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