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Aviva: Travel insurance reviews

Name: Travel insurance
Rating: 3.19 (42 reviews)

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3.19

Based on 42 reviews, last reviewed 17th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

43%

40%

Latest highest rating:

5

I updated my holiday insurance today,I was contacted... I updated my holiday insurance today,I was contacted by David,surname not known,Scottish accent,he was amazing,very professional,answered all my quest... Read more Reviewed on: 17th February 2026

Latest lowest rating:

1

Extremely poor Extremely poor Deric de. Had to re submit information multiple times. No communication with each other and kept being asked the same questions. Very s... Read more Reviewed on: 5th September 2025

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About this product

Aviva Signature travel insurance covers you for up to £10m for illness and injury.

Cover is available for annual multi-trips and single trips. You can tailor your Aviva Signature travel insurance policy and buy optional extras for things like winter sports or additional protection for your belongings.

Aviva Signature travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Travel insurance reviews (42)

Review of the Aviva, Travel insurance:

Daylight Robbery

Last years holiday insurance was £200.10 for annual cover. I didn't get a renewal quote by email or post so I forgot it was due. When I phoned them about 3 weeks later they said it would have to be a new quote. They quoted £331.16 for 1 WEEK and £560,36 for a YEAR for european travel. Over the last 10 years I've had Home, Holiday & Car insurance with them. But they have know lost it all. I got cover from Allclear for a third of the price with the same amount of cover. Reviewed on: 19th October 2022

Excellent customer services

Their customer service is very well trained, care for their customers in their times of need. Reviewed on: 21st August 2022

£40 EXCESS PER PERSON

Ive just claimed my flight cost from Aviva after my wife was diagnosed with cancer. I then found that they have an excess of £40 per person. I cant think how this is justified - but I have no choice. I wont be going back with Aviva Reviewed on: 9th August 2022

Annual Travel Insurance Joint Policy

One of the best covers us for everything we need luckily we have never had to claim. Renewal is automatic if you want so easy. Reviewed on: 24th June 2020

Good level of cover for peace of mind

No issues, good annual cover, so I had nothing to worry about Reviewed on: 6th July 2019

Great costumer service

Once away my son got sick and we had to use the travel insurance, The service was quick and straightforward and my son was treated very well. Reviewed on: 30th April 2019

Great terms

No probs. Great terms. Recommended Reviewed on: 26th August 2018

Bog standard travel insurance

Ok travel insurance, however, you can access a copy online. Reviewed on: 30th September 2017

Value for money and covers you completely...

I purchased Aviva Insurance for my holiday to Ibiza. It was only £11 and covered me for absolutely everything. Thankfully nothing happened during my trip but if it had I'd be covered and I wouldn't have the extra worry or stress thanks to Aviva. My partner uses them for car insurance too and recommends them 100%. Reviewed on: 25th August 2017

10/10 service

Would definitely recommend to a friend, they had us covered for everything. Reviewed on: 4th July 2017

quick and easy payment from travel insurance claim

quick and easy payment after my little boy got ill on holiday and needed a doctor and medication. Reviewed on: 4th July 2017

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