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AXA: Home insurance reviews

View other AXA products
2.68
Based on 92 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
34%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
49%

Latest highest rating:

4

Home insurance quote lower than last year I have received a quotation for renewal of my Home Insurance which is lower that what I paid last year. Reviewed on: 20th August 2026
Norman's avatar
Norman

Latest lowest rating:

1

Cancelled vulnerable person's policy AXA cancelled my elderly Mum's home insurance over a year ago, after renewing it. No letter or email was sent, leaving elderly person uninsured for ov... Read more Reviewed on: 20th August 2026
SheWolf's avatar
SheWolf
Read all reviews Write a review

About this product

AXA have three home insurance policies to choose from.

AXA Home Insurance is the most basic cover, AXA Plus Home Insurance is mid-tier and AXA Premier Home Insurance is a premium policy. You can get a quote and manage your policy online and there’s a range of optional extras to tailor your cover.

AXA home insurance reviews help you find out what it’s really like to be a customer. If you’ve used AXA before, you can also leave a review and share your experience.

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AXA Home insurance reviews (92)

CheekyCharges Campaigner

2
On renewal time, I received a quote from them in writing- home emergency and family legal protection was included... and so you would expect that- the annual premium came to £100,059.21 . Needless to say, we shopped around and found a much more reasonable quote!! Reviewed on: 2nd March 2016
Tanya Vincent-Tomlinson's avatar
Tanya Vincent-Tomlinson

One of the best available

4
I have used AXA insurance for my home insurance for a long time and the rates they have offered has been reasonable and competitive. The insurance offer also covers all the necessary essentials that I require. Reviewed on: 4th November 2015
Susy's avatar
Susy

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