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Barclaycard: Platinum credit cards reviews

Name: Platinum credit cards
Rating: 3.97 (316 reviews)

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3.84

Based on 316 reviews, last reviewed 10th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

5

Excellent card- the 0 percent interest and credit li... Excellent card- the 0 percent interest and credit limit is amazing Reviewed on: 10th February 2026

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025

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About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Barclaycard Platinum credit cards reviews (316)

Review of the Barclaycard, Platinum credit cards:

Worst Customer Service ever

After excepting a credit card offer from Barclays through my AARP membership, I immediately gave them information for two balance, transfers. The balance transfers with 0% interest were the sole reason I excepted the credit card offer to begin with. After waiting a few weeks, one of my statement still was not reflecting that the transfer has been made.. When I contacted Barclays, they told me that it failed to process, but they could not tell me why. When I asked how to resolve it, they said they could not help me as it had been over 45 days and I was required to do the transfer in that time period. I spoke with a customer care center supervisor named Kevin, who assured me that he could see that I had provided all information necessary for the balance transfer well ahead of the 45 days. However, since there was a problem on their end (one, they never made any attempt to resolve) he was not able to resubmit it. He acknowledged that I provided all the information to them for the balance transfer well within the required timeline. However, despite it, not being my fault, they could not resubmit and would not honor the original offer. He also assured me that I would be wasting my time to try and escalate it further as he was the final authority, and there was no one else that it could be escalated to. Reviewed on: 21st June 2023

Credit card

Very efficient, affordable interest rates, helpful and informative Reviewed on: 31st May 2017

Good Transfer rates not so great customer service

Talking to these guys is hard work but they are genuinely in your corner and do well to keep you as a customer. Reviewed on: 30th May 2017

Cheap transfer and lengthy 0% offer.

Cheap transfer and lengthy 0% offer. Reviewed on: 30th May 2017

Great card

Easy to apply, easy to maintain easy to make payments nice looking card. Reviewed on: 30th May 2017

Great offers

6.9% Apr for life until paid off is a great deal if you've got a good limit and a few cards to play with moving money around and have the time to fathom out how to make deals work for you Reviewed on: 30th May 2017

Great offers

6.9% Apr for life until paid off is a great deal if you've got a good limit and a few cars to play with moving money around and have the time to fathom out how to make deals work for you Reviewed on: 30th May 2017

Great service and as promised.

Applied for this card to consolidate my debts. 0% for a long period and a great deal. Internet site is easy to use and customer service as very efficient and helpful. Highly recommend. Reviewed on: 30th May 2017

Excellent service

Excellent response when calling to enquire about any promotional interest rates. Reviewed on: 30th May 2017

Great for my online spending!

I like to keep on track of my spending and the online facility with Barclaycard allows this. I have never had any problems in the 20 years I have had this card! Reviewed on: 30th May 2017

Fair

God service although cash limits are low Reviewed on: 30th May 2017

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View resource hub

Barclaycard: Platinum credit cards reviews

100% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Barclaycard Platinum credit cards reviews (316)

Worst Customer Service ever

Credit card

Good Transfer rates not so great customer service

Cheap transfer and lengthy 0% offer.

Great card

Great offers

Great offers

Great service and as promised.

Excellent service

Great for my online spending!

Fair

Do you have a different Barclaycard product?

Want to see more from Barclaycard?

Platinum Visa Business Credit Card

IHG Reward Club

Hilton Honors Credit Card

Join Smart Money People

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