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Barclaycard: Platinum credit cards reviews

Name: Platinum credit cards
Rating: 3.84 (316 reviews)

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3.84

Based on 316 reviews, last reviewed 10th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

5

Excellent card- the 0 percent interest and credit li... Excellent card- the 0 percent interest and credit limit is amazing Reviewed on: 10th February 2026

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025

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About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Barclaycard Platinum credit cards reviews (316)

Review of the Barclaycard, Platinum credit cards:

Worst Customer Service ever

After excepting a credit card offer from Barclays through my AARP membership, I immediately gave them information for two balance, transfers. The balance transfers with 0% interest were the sole reason I excepted the credit card offer to begin with. After waiting a few weeks, one of my statement still was not reflecting that the transfer has been made.. When I contacted Barclays, they told me that it failed to process, but they could not tell me why. When I asked how to resolve it, they said they could not help me as it had been over 45 days and I was required to do the transfer in that time period. I spoke with a customer care center supervisor named Kevin, who assured me that he could see that I had provided all information necessary for the balance transfer well ahead of the 45 days. However, since there was a problem on their end (one, they never made any attempt to resolve) he was not able to resubmit it. He acknowledged that I provided all the information to them for the balance transfer well within the required timeline. However, despite it, not being my fault, they could not resubmit and would not honor the original offer. He also assured me that I would be wasting my time to try and escalate it further as he was the final authority, and there was no one else that it could be escalated to. Reviewed on: 21st June 2023

Convenient app

i use barclaycard, its good because i can use the app to pay balance and keep track of my spending Reviewed on: 19th December 2016

OK but nothing special

I only use it as i get points - today i got £60 worth of vouchers. It's ok but nothing special Reviewed on: 19th December 2016

Great offers

I use a Barclaycard and you get a lot of offers through them, it's really good. Reviewed on: 16th December 2016

Love it!

Love it! Accepted everywhere, linked to my bank account, just an overall good card! Reviewed on: 15th December 2016

Like the app

Well it's ok... I do like the fact they have a easy to use app though :) Reviewed on: 15th December 2016

Love the points

I like to build up points with my Barclaycard. I have saved them and then know I've got vouchers for Xmas Reviewed on: 13th December 2016

No reward for loyalty

Not sure why I use Barclaycard as I always think current customers should get access to same/better offers than new! Reviewed on: 12th December 2016

Smooth and Efficient

The credit card app and service is extremely smooth and efficient. Reviewed on: 9th December 2016

Great deals

I use barclaycard its fantastic. They offer great deals such as 0% on cash withdrawels and transactions abroad Reviewed on: 9th December 2016

On the ball

They're pretty fantastic, when someone tried to commit credit card fraud, they knew straight away & cancelled. Reviewed on: 8th December 2016

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