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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.98 (302 reviews)

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3.87

Based on 302 reviews, last reviewed 8th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

Cannot trust anymore I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN number. Tried to order ne... Read more Reviewed on: 8th February 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (302)

Review of the Barclaycard, Platinum Credit Card:

Cashback reduction

I used the card for four years having got it for the market leading 2% cashback at the time - despite having to use amex. over the years they've eroded that rate and they're now telling me i'm at 0.5% so i'm jumping ship. It's a shame because the app is really nice and managing the account has mostly been a breeze, but without any benefits, i'll balance transfer to a 0% card and at least get the benefit of not having to pay it. Customer service when needed is not great - with the only real option being to call with long wait times and foreign call centres Reviewed on: 28th June 2017

amazing conditions

super low interest rates and normal monthly payments. I am very happy that I deleted them. I would work with them in the future. I would recommend them. everything is more than easy, fast and normal prices. I'm happy. Reviewed on: 13th January 2023

Easy

Easy to use - excellent app - value for money - excellent customer service Reviewed on: 11th January 2023

Excellent in every way

Really great credit card. Excellent offers and so easy and quick to arrange everything myself online. I’m so pleased with it that my husband has also just got one. Reviewed on: 10th January 2023

Forced account closure with two weeks notice for a 30 year long customer!

So after holding a Barclaycard Platinum card for almost 30 years they gave me two weeks notice, by text, my account was being closed because I don't use it and there is no appeal process. They are quick enough to spam me with marketing c*ap for balance transfers but can't pick up the phone or email me to ask about my account status and how not using the card would result in account closure. I spent 40K yhis year on my Tesco bank account, and similar amounts in previous years that I could have easily swapped to them but I guess that is too late now. I will also be encouriging family & friends to ditch their Barclaycard and use the credit card services of another provider Reviewed on: 14th December 2022

Terrible service

Terrible card, terrible service, terrible limit, terrible practice, as you can guess – not a very good experience with this card. The worst one I have used so far… Reviewed on: 13th October 2022

Worst Customer Service EVER!

Worst customer service EVER!!! Transaction on hold, App doesn't work, Pinsentry still hasn't arrived, 4 x videos not recognised and being told over an hour wait to call... Really Barclays??? Reviewed on: 29th July 2022

Corrupt

I was accepted for TWO SEPARATE CREDIT CARDS ON THE BARCLAYCARD WEBSITE AND I ABSOLUTELY WAS APPROVED AND CONGRATULATED AS A NEW CUSTOMER ON THE BARCLAYCARD WEBSITE…the actual creditors SAT IN THE OFFICES are corrupt SAD LITTLE DEPRESSED PEOPLE and altered my applications that were approved by the Barclaycard online system and THESE PEOPLE DECIDED IMPULSIVELY TO ACT ON THEIR BAD DAYS ON TO MY APPROVED CREDIT LINES AND declined both of my accepted lines of credit and then disrespectfully showered my letterbox with over 7 declined letters as to the two approved credit lines that the business approved me to have online! There is clearly corruption and psychosis operating in the office of these foolish creditors they are clearly mentally unwell and diluted and nowadays forget how to be professional so they resort to mental abuse on whoever they are not psychotically familiar with…mental abuse is being received from creditors nowadays and the way that these employees defy their business and do what they want with peoples applications and choose their own customers and choose their own acceptance rate and who they accept for their own mental gain!! That was a Very bad experience I had, the creditors will alter and change and decline your cards after online system approves it like they did to me…I don’t doubt they use covid-19 and the FAKE DISEASE TO JUSTIFY THEIR MENTAL ABUSE AND BULLYING THROUGH DECLINING APPROVED CUSTOMERS! I don’t recommend Barclaycard because if these employees worship these credit cards like this which they do…and they would put a plastic card with a small line of credit over a human life…don’t be surprised if they stalk you as well and find people to stalk you to make you a victim case/sad story through corrupt police that need to prosecute an innocent or just anybody for their psychotic connection to creditors and prosecutors that need to be paid and look busy whilst doing nothing! CREDIT IS SO HARD TO GET…people that have it they are in a psychotic ring mentally and they worship their mental connection and don’t allow outsiders! This is what Barclaycard did to me for not being mentally accepted connected or approved by their loser wannabe cult practice in the workplace! Nobody dares to expose these things that happen daily in these businesses but I don’t care I have Received so much of this specific abuse because of people mentally sick managing money in professional places and blocking me! And I have had enough! Reviewed on: 28th July 2022

Top tier hassle free quality service

I needed a company that would allow me to make multiple balance transfers without the fuss and Barclaycard provided that experience PLUS interest free terms over 22 months that couldn't be argued with! Within hours of the application my balance transfers were approved and took place the next working day! Great communication throughout, simple to understand mobile app and I'm one happy customer Reviewed on: 8th July 2022

Good

good rates, does what it says ...excellent secutirty/customer service Reviewed on: 4th April 2022

Great credit card

Great credit card with manageable credit limit, good online app and customer service Reviewed on: 31st March 2022

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