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Barclays: Cash Card Account reviews

Name: Cash Card Account
Rating: 4.55 (139 reviews)

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4.51

Based on 139 reviews, last reviewed 5th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

77%

12%

Latest highest rating:

5

Excellent customer services always there to help wit... Excellent customer services always there to help with any issues that Reviewed on: 5th May 2024

Latest lowest rating:

1

Debit card I've been with Barclays over 30 years, I recently had issues with fraudulent use of my debit card so went on my Barclays app to do online chat which w... Read more Reviewed on: 18th October 2022

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About this product

Barclays Cash Card Account reviews come from people like you! With so many different current accounts now available, you can read these honest Barclays Cash Card Account reviews to find out what life as a Barclays customer is really like. And remember, if you are a Barclays customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Barclays Cash Card Account reviews. Together, we can make financial services work better for everyone.

Barclays Cash Card Account reviews (139)

Review of the Barclays, Cash Card Account:

Excellent customer services always there to help wit...

Excellent customer services always there to help with any issues that Reviewed on: 5th May 2024

Perfect service

Easy to use and saved me during the cost of living crisis. I wouldn't have been able to clear my debts without Barclays credit card %0 interest payments. Reviewed on: 31st July 2023

Great customer service & support

I love using the card for all purchases due to cash back but the best part is the customer service when there is a fraud issue. They are very responsive and quick in resolving issues. Reviewed on: 31st May 2023

Great bank to work with

Very quick response great listeners always respond to complaints I've been with them for about 3 years and I can confidently say It's the best banking company out there. Reviewed on: 11th May 2023

Best bank

Cashplus is the best bank to do business with Reviewed on: 6th April 2023

Easy to open and manage

Can open an ISA and complete transfer from another bank in a few minutes using the mobile app. Reviewed on: 20th February 2023

Debit card

I've been with Barclays over 30 years, I recently had issues with fraudulent use of my debit card so went on my Barclays app to do online chat which was no use so I phoned them directly,I waited over 15 mins no answer, I finally had a return call following day saying they had cancelled my debit card and would send me a new one, it's been 5 days now still nothing, so back on to chat which is a big waste of time then back to a direct call which I was told I'd be waiting another 30 mins plus to speak to someone,I received a new debit card on my app tried to use it from my phone but doesn't work?? tried again to ring Barclays told me on the app 24/7 service but when rang number only covered stolen cards so a bit of a lie of Barclays, lm having to use my Capital one credit card until my debit arrives and hopefully will work ,for such a large established company I'd expect better from them , after this poor communication and Barclays app shambles I will seriously be looking for another bank ! Reviewed on: 18th October 2022

Good free bank account

I love how Barclays is the only bank I know that gives you 15 hrs to sort out a direct debit with insufficient funds in account. Sometimes you just forget and then get a reminder on the day. And then you'll have till 3pm to sort it out before they reject the payment. Reviewed on: 12th September 2021

Rusu cristian

Siguranta incredere si cu angajati foarte buni Reviewed on: 13th February 2020

Ever improving!

There was a time when I was thinking I'd switch banks, but lately Barclays have stepped up their game. I feel much more in control of my finances, the app enables me to do so many things without jumping onto a computer, and their fraud prevention processes are truly outstanding. I even had experience of a problem with a duplicated physical store transaction, which held funds for a considerable amount of time. After raising an issue someone called me really quickly, followed up with emails and further calls, and the matter was resolved in empathically professionally manner I was not actually expecting. Things inevitably go wrong on occasion and they absolutely seek to resolve them. Needless to say I'm no longer considering switching. Reviewed on: 31st January 2020

Dreadful customer service

I have recently left Barclays after 31 years after my account was hacked and their customer service in handling this situation was dreadful. I spent 14 hours either in the branch or telephoning the bank to try and resolve. Reviewed on: 11th January 2020

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