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Barclays: Travel Insurance reviews

Name: Travel Insurance
Rating: 3.34 (45 reviews)

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3.34

Based on 45 reviews, last reviewed 13th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

42%

3 star

51%

Latest highest rating:

5

Brilliant Package We have Travel Plus that includes breakdown cover, worldwide cover plus airport lounges. It’s excellent value Reviewed on: 24th March 2026

Latest lowest rating:

1

Extremely slow, poor information, conflicted informa... Extremely slow, poor information, conflicted information, over priced. Reviewed on: 13th August 2026

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About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Barclays travel insurance reviews can help you find out what other travellers have to say. You can also write your Barclays travel insurance review too!

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Barclays Travel Insurance reviews (45)

Extremely slow, poor information, conflicted informa...

Extremely slow, poor information, conflicted information, over priced. Reviewed on: 13th August 2026

Brilliant Package

We have Travel Plus that includes breakdown cover, worldwide cover plus airport lounges. It’s excellent value Reviewed on: 24th March 2026

Simple insurance through banking premium service

Yes you pay 12 pounds to 15 pounds a month but you get travel insurance, road insurance etc all part of package and it's so much better than cheap ones out there as it covers you for a lot... PLUS you don't need to worry about renewals each year and it's just simple. Reviewed on: 13th March 2026

Very poor insurance product- insure elsewhere!

Very poor insurance product- insure elsewhere! Reviewed on: 12th August 2025

STILL WAITING AFTER MONTHS OF POLITE PROMISES

I have been a customer with Barclays Travel Insurance for over 15 years and have never made a claim. Barclays have even gone up in price and yet we kept up our monthly payments. My mother was suddenly taken into hospital for emergency surgery and so we had to cancel our Travel Plans. In all our claim only amounted to around £300. Despite this small amount Barclays are giving us the run around for months already. They claim they will deal with papers within 5 days. I am still waiting after a month of sending an additional document. They make you wait for ages on the phone and then politely inform you why they cannot assist and then make more promises which they do not keep. Reviewed on: 17th June 2025

I had problems with my travel pack insurance,went in...

I had problems with my travel pack insurance,went into the Eastbourne branch, and spoke to two female barclays agents in order to resolve my problem. One agent called Alison and the other agent Nickola, both of these agents were so helpful in resolving my problems, and I have to say both agents were so professional in sorting out my problems. I can only give them a big big and bigger thank you. Reviewed on: 23rd May 2025

Incompetent, unprofessional!

Incompetent, unprofessional and questionable customer service and dealings. Very slow and they procrastinate intentionally at the expense of customers. I have made a big mistake to ever sign up to this travel insurance. Reviewed on: 9th May 2025

Great customer service.

Been diagnosed with cancer and had to cancel our trip. Dil, the advisor on the phone could not have been more helpful. I unfortunately put the phone down before doing their survey so wanted to write how great they have been somewhere. He took all the details, our holiday provider refunded 70% so needed the other 30%. All sorted and money back in our account in 2 days. Thank you Dil for being so understanding. Reviewed on: 10th April 2025

Lack of professionalism in dealing with customers La...

Lack of professionalism in dealing with customers Lack of credibility Reviewed on: 24th November 2024

Insurance a rip off

I spent $12,500 on a trip that I needed to cancel due to physical injury. I only put $5500 of that on my Barclay's mastercard. They refused to pay me because they said the entire trip had to be on my card. So they would have paid $12,500but not $5500! That is ridiculous baddies not make sense. They obviously just wanted an excuse not to pay. Reviewed on: 6th August 2024

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