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Barclays: Travel Insurance reviews

2.37
Based on 39 reviews, last reviewed 9th May 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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41%
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3%
3 star
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5%
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51%

Latest highest rating:

5

Great customer service. Been diagnosed with cancer and had to cancel our trip. Dil, the advisor on the phone could not have been more helpful. I unfortunately put the phone d... Read more Reviewed on: 10th April 2025
Karen D's avatar
Karen D

Latest lowest rating:

1

Incompetent, unprofessional! Incompetent, unprofessional and questionable customer service and dealings. Very slow and they procrastinate intentionally at the expense of customers... Read more Reviewed on: 9th May 2025

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Barclays travel insurance reviews can help you find out what other travellers have to say. You can also write your Barclays travel insurance review too!

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Barclays Travel Insurance reviews (39)

Worst travel insurance by Barclays

1
Worst insurance ever!!! Don’t be fooled by reviews that talk about experiences people had when they took the insurance. I was as fooled as everyone else. I was so proud of this insurance and even told friends about it..but after a medical emergency while on a plane to a holiday which led me to being hospitalised for such a long while, Barclays treated me as if I deserved totally nothing. My claim took 7 months to process and I had to relive the terrible experiences I had. I even wished I didn’t claim at all. I felt completely demoralised and broken to bits. I was even made to pay further costs to help facilitate my claim or else as I was told, my claim wouldn’t go further. I was so intimidated. My doctors provided every bit of information and Barclays simply didn’t care. My costs increasingly became more than the cost of my claim eventually I was worse off financially after I started claiming. Most tearful experience ever. Reviewed on: 11th February 2019

A pleasant telephone banking experience.

5
Good polite staff dealt with our request efficiently and quickly. Reviewed on: 22nd January 2019

Barclays is my one stop shop for financial

4
From opening my current account to taking out my travel insurance everything has been so easy. The staff know their products and are prepared to give you what YOU want, and give you the time you need Reviewed on: 10th January 2019

Travel pack

5
Great value RAC + Aviva insurance Reviewed on: 5th January 2019

A REAL LIFE SAVER

5
My car turbot suddenly blew up - black and grey smoke pouring out everywhere, a dreadful noise and the car went from 70 miles an hour down to five miles an hour in all of a minute. I was stranded along side the M25 but thanks to my Barclays travel insurance was rescued by the RAC who towed me home some 130 miles to my local garage to have the repairs done. A truly excellent service after what had been a very scary incident. Thank you so much. Reviewed on: 10th December 2018

Quick process

5
Quick flexible process through out, cheap and makes me feel secure Reviewed on: 7th December 2018

Is the best ever !

5
I was in holliday and Barclays Bank they offer me a good deal on insurance ! Reviewed on: 7th December 2018

travel pack plus

5
booked it on the app easy and simple to you, for more questions i contacted customer service who was very friendly. Also love the extra items we got with it dragon pass for 6 lounge access and break down cover, 10/10 in my books. Reviewed on: 29th November 2018

great

5
quick and easy, great prices, very useful Reviewed on: 10th December 2016

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