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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4963 reviews)

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4.32

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

good service, fairly easy to use

once youre set up and can remember your passwords etc everything is very smooth and easy Reviewed on: 11th January 2019

24/7 access with the fantastic mobile banking app

Find it so quick and easy to keep control of my finances using the Barclays mobile banking app. Means I can do everything i want 24/7 without the need to have a branch nearby or open. keeping on top of my finances but also knowing I can call the bank direct or report my card lost/stolen immediately gives me piece of mind. loving the new features such as merchant control Reviewed on: 11th January 2019

Love my mobile banking app!

Best bank ever, always there for me when I need help, great app experience, so easy to use, bank in my pocket!! Reviewed on: 11th January 2019

Smart branches

Branches look very smart and people are helpful although some processes seem very disjointed and people don’t seem to communicate internally Reviewed on: 11th January 2019

Best Banking App out there

Their app is fantastic. cant remember an occasion when i couldnt acheive what i wanted to, within the app. I have limited options on the apps for other banks - but no such constraints with Barclays. Thank you Barclays! Reviewed on: 11th January 2019

Barclays is a bank that supports you

Overall customer care & support is second to none Reviewed on: 11th January 2019

great account

always helpful, friendly and great innovaters Reviewed on: 11th January 2019

Barclays are great!

Love this company - been with them for years and will never bank with anyone else. Staff are helpful and the tech is always cutting edge. I always recommend Barclays to my friends and family when they ask about financial services. Reviewed on: 11th January 2019

Could do better

I like the fact that I can log in to the app on my phone when I want to sort our my finances and since downloading Pingit when the account isn't working I can login through Pingit to check the account balance. Quite a few times the app doesn't work - this is the grumble I have with Barclays and they charge high interest rates for their overdraft facilities and customer services are not always that great. I also like the fact I can increase my overdraft facility just by tapping a few buttons on the app. I've had a Barclays account for many years and in the main I'm satisfied with them -my experience would be improved if they could sort these things out. Reviewed on: 11th January 2019

Banking

Customer service is excellent whether it is by telephone or in the branches, staff are always friendly and willing to help Reviewed on: 11th January 2019

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