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Barclays: Current account reviews

Name: Current account
Rating: 4.5 (4953 reviews)

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4.50

Based on 4,953 reviews, last reviewed 28th Apr 2026

22% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Trustworthy bank Trustworthy bank, I’ve banked with Barclays since I turned 18 years old, for the last 12 years they have been very reliable, the app works perfectly w... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4953)

Great all round

I've never had any negative experiences with Barclays, I find their customer service fast and helpful, their app easy to use and their technology always up to date. I've lost cards a few times and they've been replaced quickly. I wouldn't change banks and would always recommend barclays. Reviewed on: 13th December 2018

Tested and trusted

Barclay returned my money when unknowingly used Reviewed on: 13th December 2018

Professional, helpful and knowledgeable on all product(s) and services there are for Current Accounts customers

Always ready to help with any banking queries you may have with their mobile banking app or as a Current Account customer. You are treated no different than if you were a 'premium' customer. Offer reassuring guidance and support on any fnancial issues you may not understand and will never patronise you if you are very confused by their advice. Will always endeavour to explain the issue as clearly as possible, so by the time you hang-up, you are no longer confused. Staff are always presentable in branches, easy to approach and pleasant. I've been with Barclays over 15yrs and wouldn't change a thing. They are first with new innovative ways of banking and will inform you by the method(s) you requested, ie;- email, text, letter or phone as soon as there has been a upgrade or introduction on new ways of banking. Having the mobile banking app has been so benefical and saves alot of trips to a branch, l'd be lost without this app. Should l need to go to a branch, staff are always at hand to help you. Your never queuing for long, even at lunchtimes and the new banking machines they have in most branches, saves you queuing once staff have showed you how it works. You can deposit money and cheques and the transaction is immediately reflected on your bank account. Reviewed on: 13th December 2018

Very best in-branch customer service and ease of use.

The staff at the Norwich branch are extremely helpful, I got an appointment on the day (no need to book an appointment and come back another day like other banks I visited when I opened this new account), this was the reason I decided to bank with them. I have no regret and the account I have works very well the payments are taken from my total even while they are in clearing, makings it easy to manage my account and not go overdrawn. The mobile app and online banking are easy to use. Dropped one star because on calling the customer service number the person I spoke to had trouble understanding me and I found it difficult to understand them. Shame such a large bank can't employ call centre staff in the UK to generate more jobs hear and make it easier to communicate to one another, I do take some responsibility and the agent was polite and professional, I just couldn't understand her and she didn't understand me fully. Reviewed on: 13th December 2018

Easy to use app

Not much more I can say really - easy to use, very clear, everything in one place. Reviewed on: 13th December 2018

rewards from Barclays

We saved up our rewards for having an account, mortgage and household insurance and within 14 months had enough money for the family to buy season tickets to our favourite football team, best times are family times, thank you barclays Reviewed on: 13th December 2018

Simple control

Since installing the Barclays app I have been able to manage my account simply and efficiently. Very useful, quick and user friendly. Excellent. Reviewed on: 13th December 2018

Excellent service

Teams valley very helpful showing you how to work the new machines Reviewed on: 13th December 2018

Great Service

Love the Premier banking facilities! Reviewed on: 13th December 2018

PROFESSOR SINGH

EXCELLENT SERVICE PROVIDED BY THE BANK Reviewed on: 13th December 2018

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