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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Convenient

Just a very self-explanatory app, easy to use and reliable! Reviewed on: 7th December 2018

Excellent and Reliable Service

Services rendered by Barclays are second to non. They are reliable and customer friendly with a good listening ear. Reviewed on: 7th December 2018

5* Customer experience

they always look after their customers Reviewed on: 6th December 2018

Excellency

Efficiency, secure and fast. From the first day I had it, I probably don't know the design of my Branch in Reading. Reviewed on: 6th December 2018

Customer service & great app

I would highly recommend Barclays banking and particularly their banking app for efficiency of service and a truly customer focused approach. They will always follow up on your queries and resolve problems. Reviewed on: 6th December 2018

Good freindly service

My local branch West Swindon, Wiltshire is fantastic, they are always friendly and helpful, and knowledgable . Only down side is that it is always busy as it is so popular Reviewed on: 6th December 2018

Great basic account-fantastic app

Was looking for a basic account after poor credit history. Where other banks would simply not entertain potential customers with poor credit score Barclays provided a great basic account. Where it really stands out is that even with the basic account you get the same fantastic customer service and access to the brilliant online tools. Too many financial institutions treat you like a second class citizen if you have a poor credit history but not Barclays. Thank you for treating us all equally! Reviewed on: 6th December 2018

Easy to access and use

What I like most about my application is that, once I set up and passed all security checks, logging in is piece of cake, and using features is simple. Whereas some applications which I used before were not bad, I was always annoyed by those 3-steps security checks each time, with my user, password, and passcode on SMS, and sometimes only token-allowed actions. All gone! I am so happy. Barclays has an accessible, yet secure app. The only „minus” is I cannot swap application, once out of the main screen, it gets you off. Anyway, I got to enjoy the other side, the security purpose for doing so. Reviewed on: 5th December 2018

Xenophobic bank!

I’m not British, but I’m European and I have all the rights to live and work in England. This year I visited a Barclays branch in Soho/London to open a bank account and I was treated really bad by the staff only because I have accent when I speak English, they said they can’t open an account for people like me and invited to leave the branch. In other hand, HSBC was easy and nice with me. The staff in Brixton and also London Bridge was very helpful. I fully don’t recommend Barclays. I sent an email for the bank and never got an answer. I guess the staff is trained to disrespect non British clients. Reviewed on: 5th December 2018

Best of all banking apps I've used

The app is more up to date than any other I have used and has many advanced services Reviewed on: 5th December 2018

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