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Barclays: Current account reviews

Name: Current account
Rating: 4.30 (4960 reviews)

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4.30

Based on 4,960 reviews, last reviewed 15th Jun 2026

19% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Both online banking and in-person banking experience... Both online banking and in-person banking experience was good. Application process online was pretty smooth. Reviewed on: 15th June 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4960)

Secure and smart

Easy to open accounts, helpful, welcoming staff and great savings accounts too. Reviewed on: 27th April 2020

Worst bank in the World

The worst bank in the world!! Please do yourselves a favour and stay well away!! Closed our account without any prior warning and took our funds without any reason!! Even banks in third world countries treat their customers better then this rubbish of a bank!! Do not bank with Barclays!! Take your business elsewhere!! Reviewed on: 24th April 2020

Coronavirus

Coronavirus Help... I'm Discussed......!!! I have multiple accounts. I have been a loyal customer for over 20 years and I've never missed a payment, Nationwide my mortgage provider contacted me weeks ago offering a payment break due to the Coronavirus. I am self-employed and have been ordered by the Government to close the doors and stop trading for possibly three weeks, like thousands of others have to!!! Not my choice. So I called Barclays this morning explaining my situation and asked for a payment break from my loan, only to be told they have NOTHING in place and can't help me through these troubled times absolute joke Barclays thanks so much for your help. Our Government are doing an amazing job and trying to assist the entire country financially through these troubled times and Barclays can't even help there own loyal customers..!!!! Reviewed on: 24th March 2020

Barclays close accounts unfairly

Had a savings account with Barclays for over 5 years. They made in dormant and despite going into Branch with ID to proveI owned the account and the Branch manager verifying this with me I was advised it could take up to 12 weeks to reopen. This prevents me from moving my money into another higher interest earning account which is obviously all just a scam to keep your money and stop you reinvesting it. Absolutely disgusting behaviour for a bank. No other bank takes 12 weeks to do this. I am appalled!!!! Reviewed on: 5th March 2020

Good

It's too essy , the people is good Reviewed on: 10th February 2020

Always fantastic customer service

They always go that extra mile, any issues i have had always get resolved quickly. There customer service is a class. Reviewed on: 9th February 2020

Best bank

Great communication, I feel my money is safe Reviewed on: 9th February 2020

great service

Helpful/friendly/sort any problems quickly and efficiently/easy to contact and their good service is consistent Reviewed on: 9th February 2020

Brilliant bank

My family have been members of Barclays for years. Their customer service is of great quality and they always have someone on the end of the phone to talk to. Any issues are solved quickly and without any extra hassle. The online banking system that they use is extremely efficient and easy to use. 100% would recommend. Reviewed on: 9th February 2020

App and local branch main benefits

The easy-to-use Barclays App and the convenience of a branch in my local (small) town combine to make my banking experience very good. Reviewed on: 9th February 2020

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