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Barclays: Current account reviews

4.30
Based on 4,960 reviews, last reviewed 15th Jun 2026
19% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

4

Both online banking and in-person banking experience... Both online banking and in-person banking experience was good. Application process online was pretty smooth. Reviewed on: 15th June 2026
T E's avatar
T E

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026
Helen's avatar
Helen

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4960)

closed weekend desk service in the main branch

3
Small local branches like West Bridgford and Newark are fabulous for customer service but High Street in Nottingham is appalling. Sloppy couldn't care staff and now they have closed counter service on a Saturday. Reviewed on: 8th February 2020

Customer Service

4
I have been with them for over 30 years and always found them helpful and informed and any issues sorted out Reviewed on: 8th February 2020

Barclays Current account

5
Been a Barclays customer for many years, and would never change. Great customer services, and are always keeping in contact with ref your account, security and spending habits. Reviewed on: 8th February 2020

Efficient Current Account Switch Service

5
Very good experience trying to switch current accounts to Barclays. Everything went smoothly. I also like the app for its user-friendliness. Reviewed on: 8th February 2020

Good Online and App Services

3
I like the online banking service - easy to use and seemingly reliable. Also the mobile app - which is intuitive and provides a comprehensive set of services. Rarely use any branches - which is perhaps testament to the usability of online services Reviewed on: 8th February 2020

Easy to use

4
I've been with Barclays for around 7 years. I enjoy their ease of use banking app, the staff in branch are always helpful and friendly. Reviewed on: 8th February 2020

A caring bank at last

5
Have had accounts in the past with various banks. Was looking for a local bank but most banks had left Haverhill including the bank I was with. Was not going to travel 30 miles to see someone. So turned to the two banks left. One I had bad service from so Barclays it was. Surprise surprise the choice was a good one. Lovely staff and good service. Well done me Reviewed on: 8th February 2020

Great Customer Service

4
Haven't had any complaints yet. Love the fact our local branch always has someone to greet you. Reviewed on: 7th February 2020

Not professional

1
I bring in 2011 more than 60 clients Reviewed on: 6th February 2020

Barclays mobile app

5
Best secure ever i found in Barclays mobile app. Very easy, safe, have many options. Reviewed on: 6th February 2020

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