Write a review

Newsletter

Go to business site

Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

View other Barclays products

4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

Read all reviews Write a review

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Review Barclays: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Barclays Current account reviews (4963)

Fantastic Bank

I have been with Barclays for 21 years, I have never had an issue and have found their service to always be of the highest caliber. Outstanding customer service and very easy to use online services. Have just taken out my first mortgage through Barclays too - highly recommended! Reviewed on: 6th January 2020

Simplicity and efficiency

Love the app! User experience is very good and the ability to pay in a cheque is so cool! Reviewed on: 6th January 2020

Quick, safe and easily accesible

I use the app quite often and I find it safe and reliable, especially the fingerprint login function. The layout is easy to follow and the interface in intuitive. Reviewed on: 6th January 2020

Good banking app

Good app with lots if functionality helps me to do my banking from home and out and about easily. Reviewed on: 5th January 2020

Never A Problem

From the app to the branch, everything is easy. Reviewed on: 5th January 2020

Bad Customer Service

I have always enjoyed good customer service until the last two years where they have been rude to me on the phone when I have been obviously upset about having issues with accessing my online or mobile banking. I also do not like the amount of paper that they waste sending me offers for credit cards and bank loans. Barclays tends to offer good products with better rates than some of the other banks on the market but I would rather get a slightly worse interest rate with another bank than put up with their unhelpfulness. Reviewed on: 5th January 2020

Plodding along

Fairly happy with them, but my needs are simple. Interest rate could be better on savings account but that applies to most banks. Online banking and app are easy to use. Reviewed on: 4th January 2020

Not happy

I can not get the same advise when I call or when I go into branch, your advisors semi to have conflicting manuals to work from. I have transferred 50000 on one occasion and now told I can only transfer 15000. I am totally lost! It is my money why are you treating me so badly. Reviewed on: 4th January 2020

Since I was 16, now 32. Wouldn't bank with anyone else

I opened my very first bank account with Barclays when I was 16. Now, double that age, I have never ventured from them having never needed too. My favourite thing is the app. It is so quick and easy to transfer funds between accounts, to send money to my friends and to clearly see my savings. Reviewed on: 3rd January 2020

Old world banking, inefficient and outdated

I have been a Barclays customer for over 15 years, and I have seen their service drop constantly over that time. With the closure of branches, offshoring of call centres, increased charges, inflexible lending, to name just some of their failings, this is a 20th century bank that is being rightly left behind by the new startups that are focused on customer service (such as Starling and Revolut) ahead of making a buck or two. Reviewed on: 3rd January 2020

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Personal bank account
from Investec 4.08 from 3 reviews
Current account
from The Co-operative Bank 4.12 from 433 reviews
Current Account
from Algbra 3.98 from 2 reviews

Want to see more from Barclays?

Everyday Saver
from Barclays 4.62 from 142 reviews
Personal loan
from Barclays 4.51 from 108 reviews
Student Additions Account
from Barclays 4.43 from 92 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub