Write a review

Go to business site

Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (390 reviews)

View other Bath Building Society products

4.82

Based on 390 reviews, last reviewed 2nd Apr 2026

180% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Sharon Adams is fantastic Spoke to Sharon a couple weeks back and she helped me with a DIP. Spoke to her about the FMA today and was given the same consistent service. The big ... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

1

My mortgage process was delayed because essential qu... My mortgage process was delayed because essential questions were not asked promptly by Bath at the outset. This delay ended up costing me over £1000 d... Read more Reviewed on: 24th April 2025

Visit provider site Read all reviews See your review

About this product

Bath Building Society have a range of mortgages for different borrowing needs.

Some of the specialist mortgages that Bath Building Society offer include student mortgages, rent a room mortgages and joint borrower, sole proprietor.

Bath Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Mortgages reviews (390)

Review of the Bath Building Society, Mortgages:

BBS were great for our guest house mortgage

Bath Building Society was very flexible and set up a mortgage for our guest house. All the other lenders we approached (Lloyds, Natwest, Halifax etc.) were unable to help because we didn't fall into a standard tickbox category. The rate was always competitive, we had a series of discounted rate deals. Been with them for about 20 years. I highly recommend BBS. Reviewed on: 24th April 2025

Reply from Bath Building Society Hi Steven, Thank you for your review, I'm pleased to read that we've been able to support you as a longstanding customer! Kyle Greck, Head of Mortgage Sales Response date: 25th April 2025

Very flexible for rent a room

I am always happy with my interactions with bath as they are clear and transparent Reviewed on: 6th May 2022

Reply from Bath Building Society Thank you for taking the time to share your feedback, it's much appreciated. Hopefully we can be of assistance in the future. Ben Hutchings, Head of Mortgage Sales Response date: 9th May 2022

Very good

Live chat was a very useful tool! Reviewed on: 20th April 2022

Reply from Bath Building Society Thank you for the feedback and glad we could be of assistance. Ben Hutchings. Head of Mortgage Sales Response date: 21st April 2022

Great service

Whilst in the end we decided not to accept the BBS offer we can not praise the focused and friendly attitude enough. Thank you for a great experience! Reviewed on: 15th April 2022

Reply from Bath Building Society Thank you for taking the time out and providing us with this feedback. Hopefully we can be of assistance in the future. Ben Hutchings. Head of Mortgage Sales Response date: 19th April 2022

live chat

Tom was excellent in clarifying my query Reviewed on: 14th April 2022

Reply from Bath Building Society Thank you for the feedback. Glad Tom was able to assist you. Ben Hutchings. Head of Mortgage Sales Response date: 19th April 2022

Online Chat

Quick and efficient response and directed as to the next stage Reviewed on: 13th April 2022

Reply from Bath Building Society Thank for taking the time out and providing us with this feedback. I hope we can be of further assistance in the near future. Ben Hutchings. Head of Mortgage Sales Response date: 14th April 2022

Put your trust in Bath Building Society!

5/5 - need I say more! For all your mortgage needs, there is no better place. Reviewed on: 3rd April 2022

very responsive and willing to help

Tom has gone above and beyond to get me a call back later to clarify a complex query - amazing Reviewed on: 30th March 2022

Reply from Bath Building Society Thank you for taking the time and and providing us with this feedback. I'm glad Tom was able to provide the assistance you needed. I will pass this on to him. Ben Hutchings. Head of Mortgage Sales Response date: 31st March 2022

excellence of support

straightforward, to the point and most efficient Reviewed on: 30th March 2022

Reply from Bath Building Society Many thanks for taking the time out to provide us with this feedback. Ben Hutchings. Head of Mortgage Sales Response date: 31st March 2022

Thank you!

Thank you! Quick reponse to queries! :) Reviewed on: 30th March 2022

Reply from Bath Building Society Many thanks for taking the time out to provide us with this feedback. I'm glad we could get back to you with a speedy reply. Ben Hutchings. Head of Mortgage Sales Response date: 31st March 2022

Excellent service

My Mortgage Advisor, Tim, was extremely pleasant and helpful. Nothing was too much trouble despite me contacting him numerous times with questions and queries. He made the whole traumatic experience of house purchase bearable! Reviewed on: 28th March 2022

Reply from Bath Building Society Thank you for taking the time and and providing us with this feedback. I'm glad Tim was able to provide the assistance and guidance to the questions you had in order to purchase your property. I will pass this on to him. Thanks Again. Ben Hutchings. Head of Mortgage Sales Response date: 29th March 2022

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Buckinghamshire Building Society 4.53 from 54 reviews
Mortgages
from Generation Home 5.00 from 1 reviews
Fixed Rate Mortgage
from Ulster Bank 4.00 from 6 reviews

Want to see more from Bath Building Society?

Savings
from Bath Building Society 4.74 from 2312 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub