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Bath Building Society: Savings reviews

4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
228% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
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1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Professional and Easy to Use

5
Easy to use, very user friendly and great customer support. Any issues I have had have been seen to promptly and professionally. Reviewed on: 1st April 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Bath Building Society delivers tradional service through its friendly and engaged staff.

5
Bath Building Society has become our go to family building society with its friendly service with a local friendly face. It has also supported the work of a charity I run in a most positive way. I happily recommend the Society. Reviewed on: 1st April 2023
Reply from Bath Building Society Thank you for this lovely feedback, happy to be part of the family! We'll pass your feedback on to the team, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

You were there for me when it counted...

5
Several years ago I was made redundant and couldn't find another job for three months. I contacted BBS and they couldn't have been more understanding and made an arrangement with me about my Mortgage which took so much stress away from the situation, which I'll never forget. THANK YOU! :-) Reviewed on: 1st April 2023
Reply from Bath Building Society That's so good to hear, we will always try and support our Members individual needs when we can. Glad things worked out for you. Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Good local organisation

5
Local, independent and mutual - like a Building Society should be Reviewed on: 1st April 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Best building society

5
Always very helpful and competitive. Able to talk to friendly team who really want to help. I’ve been a customer for over 20 years initially as a mortgage customer but more recently purely savings. Reviewed on: 1st April 2023
Reply from Bath Building Society Thanks for taking the time out to share your thoughts, we really appreciate it and happy to hear from such a loyal Member! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Bath B/S just the best

4
Excellent communications, always kept up to date about our account. Nothing to complain about which is all we can ask for Reviewed on: 1st April 2023
Reply from Bath Building Society Thanks Heather, we appreciate you taking the time to share your feedback, we'll aim to keep up the good work! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Extensive support for young adults

5
Bath Building Society offers great opportunities for young people looking to grow their savings. Through the 16-25 Regular Saver options is how I, as a student, have benefited the most. Reviewed on: 1st April 2023
Reply from Bath Building Society Thanks George, our Regular Saver accounts were created to help young people in our local community to develop a savings habit so great to hear that it's working for you. Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Techno Luddites welcome face to face service

5
Entering the branch not to be faced with a battery of faceless machines is a welcome sight. Friendly faces at the counter who are always a pleasure to deal with, a nice smile and fantastic helpful service. First class. Reviewed on: 1st April 2023
Reply from Bath Building Society Thanks Mike, we'll pass your comments on to the Branch teams who I know will really appreciate it. And we don't believe you ... here you are leaving an online review, not so luddite!!! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Bath Building Society review

5
Staff at Bath Building Society are always so friendly and helpful. A professional service and able to offer advice always . Reviewed on: 1st April 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

An Excellent organisation

5
They are competitively fair and quick to answer the phone when i phone up for anything. Definitely a Society to trust with your investment. Reviewed on: 1st April 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

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