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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2371 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

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Bath Building Society Savings reviews (2371)

Good rate of interest

Didn’t realise until end of the chat this good rate was only for residents in Bath. Reviewed on: 9th June 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th June 2023

Helpful

Always helpful friendly and quick on requests Reviewed on: 9th June 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 13th June 2023

Chat function

Prompt advice given and correct information. Reviewed on: 8th June 2023

Reply from Bath Building Society Thank you for your feedback regarding our online chat. Charlotte Tillen, Savings Support Manager Response date: 9th June 2023

Brilliant, fast and knowlegable

Now that you have a mobile app, I will start using my account more. Thank you. Reviewed on: 6th June 2023

Reply from Bath Building Society Thank you for your feedback, it's great to hear that the mobile app has made things easier for you. Charlotte Tillen, Savings Support Manager Response date: 6th June 2023

Todays experience..5th June 2023

The staff are so very helpful, always cheerful and friendly and nothing too much trouble. Today, Rebecca gave excellent help over the phone to my son, on my account. Consequently, a task I needed to do, but to me was bewildering, was very straigtforward and completed satisfactorily. Thank you Reviewed on: 5th June 2023

Reply from Bath Building Society Thank you for your fantastic feedback regarding Rebecca, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 6th June 2023

Quick, helpful and clear

I got in touch to find out if any fraudulent activity had occurred on my account, and Olivia was quick to respond and provide me with all the answers I needed. Friendly and easy. Reviewed on: 5th June 2023

Reply from Bath Building Society Thank you for your great feedback regarding Olivia, I will pass this back to Olivia and the team. Charlotte Tillen, Savings Support Manager Response date: 6th June 2023

Great building society

Great interest rates and helpful customer service Reviewed on: 5th June 2023

Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager. Response date: 6th June 2023

All works well

Just straightforward and no long waits for help. Reviewed on: 1st June 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 2nd June 2023

Bath Building Society Branch Review

The staff were exceedingly helpful and friendly. Reviewed on: 1st June 2023

Very helpful

Jess was very helpful and no fuss Reviewed on: 31st May 2023

Reply from Bath Building Society Thank you for your feedback regarding Jess, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 1st June 2023

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