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Bath Building Society: Savings reviews

View other Bath Building Society products
4.73
Based on 2,370 reviews, last reviewed 20th Aug 2026
32% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026
Olaf K's avatar
Olaf K

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026
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Hope
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2371)

Great Service

5
Very Helpful And Informative Staff As Always Reviewed on: 22nd June 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 25th June 2023
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Bath Building Society

Very helpful and efficient with my problem, and very quickly resolved too!

5
Excellent service and really helpful! Reviewed on: 21st June 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your great feedback. I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 25th June 2023
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Bath Building Society

Easy to use chat service with Corinne

5
Easy to use, but would love a branch in Trowbridge although I know that’s not likely! Reviewed on: 20th June 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your great feedback regarding Corinne. I will pass this back to Corinne and the team. Charlotte Tillen, Savings Support Manager Response date: 22nd June 2023
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Bath Building Society

Super Helpful!

5
I was enquiring about savings accounts and Jane on the online chat was super helpful. All questions answered very fast and within 5 minutes I had all the information I needed. Excellent customer service! Reviewed on: 19th June 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your great feedback regarding Jane, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 20th June 2023
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Bath Building Society

Bath Building Society Branch Review

5
It's nice to see the same faces when you visit it, it's like meeting friends. They know you and you know them. Reviewed on: 19th June 2023
Savings Customer's avatar
Savings Customer

Bath Building Society Branch Review

5
Accessible, friendly, good interest rate on the high street, operate a passbook account to keep that of everything. Reviewed on: 16th June 2023
Savings Customer's avatar
Savings Customer

Quick to respond

5
Just completing an application form for a savings account and any queries I had have been quickly resolved with the live chat. The website was easy to understand and so far have been very impressed. Reviewed on: 14th June 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 20th June 2023
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Bath Building Society

Concise and gave extra advice

5
Concise and gave extra advice. Answered my questions and I know can proceed Reviewed on: 14th June 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 20th June 2023
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Bath Building Society

Very good customer service

5
I can think of no obvious improvements which could be made. Reviewed on: 13th June 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th June 2023
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Bath Building Society

Bath Building Society Branch Review

4
Like being able to speak to actual people in the branch. Reviewed on: 13th June 2023
Savings Customer's avatar
Savings Customer

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