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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

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4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Wood Street staff

Wood Street staff are just the best, thank you Tracey for your help and support Reviewed on: 18th May 2023

Reply from Bath Building Society Thank you for your lovely feedback regarding the staff, especially Tracey. I will pass this over to them. Charlotte Tillen, Savings Support Manager Response date: 22nd May 2023

Super Service

As always a really efficient and quick service,and customer communication. Reviewed on: 18th May 2023

Reply from Bath Building Society Thank you for this feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 18th May 2023

Savings enquiry

quick and easy to use and excellent response to online chat Reviewed on: 10th May 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 11th May 2023

Always efficient over email and when visiting Bath Branch office.

Polite and speedy. I am severely sight impaired and they are aways very helpful. They even went as far as putting yellow tape on steps into branch when I commented that I couldn't see them very easily. Can't ask for more. Reviewed on: 9th May 2023

Reply from Bath Building Society Thank you for your feedback, its lovely to hear. Charlotte Tillen, Savings Support Manager Response date: 11th May 2023

Chat about new account

Was very clear in response and guided me well Reviewed on: 9th May 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 10th May 2023

Great people to deal with. All requests dealt with quickly.

Good well run company. and helpful staff Reviewed on: 5th May 2023

Reply from Bath Building Society Thank you for your great feedback, its appreciated. I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 9th May 2023

Review of options on maturity of Junior Cash ISA

Great rates, options and customer service Reviewed on: 3rd May 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 5th May 2023

Good customer service

The money transfer via email has proved very useful to me on numerous occasions Reviewed on: 2nd May 2023

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 5th May 2023

Jess at chatline very helpful and sorted out the issue

yes, you should have advised me that I needed to ensure I could receive an authorisation code - not all land lines are set up to receive certain types of codes from institutsions ( Lloyds, however "do", Bath BS clearly don't ) whereas mobiles usually do Reviewed on: 28th April 2023

Reply from Bath Building Society Thank you for your feedback. When registering for Bath Online is does give you the option to select either your landline number or your mobile number to receive the two factor authentication code which is required to login to your account. Glad to hear that Jess was able to assist you with with changing this to your mobile. Charlotte Tillen, Savings Support Manager Response date: 5th May 2023

Thank you Harry

Harry dealt with my problem in a very satisfactory way. Thank you Harry Reviewed on: 27th April 2023

Reply from Bath Building Society Thank you for your great feedback regarding Harry, I will pass this back to him and the team. Charlotte Tillen, Savings Support Manager Response date: 2nd May 2023

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