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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2371 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2371)

Answered all of my questions

Friendly service and gave me the help I asked for. Reviewed on: 19th May 2023

Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager Response date: 22nd May 2023

Excellent customer service

I like that Bath Building Society are local to me. Every time I have visited a branch the staff have always been very friendly, helpful and supportive. Reviewed on: 19th May 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the branch staff. Charlotte Tillen, Savings Support Manager Response date: 22nd May 2023

Wood Street staff

Wood Street staff are just the best, thank you Tracey for your help and support Reviewed on: 18th May 2023

Reply from Bath Building Society Thank you for your lovely feedback regarding the staff, especially Tracey. I will pass this over to them. Charlotte Tillen, Savings Support Manager Response date: 22nd May 2023

Super Service

As always a really efficient and quick service,and customer communication. Reviewed on: 18th May 2023

Reply from Bath Building Society Thank you for this feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 18th May 2023

Savings enquiry

quick and easy to use and excellent response to online chat Reviewed on: 10th May 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 11th May 2023

Always efficient over email and when visiting Bath Branch office.

Polite and speedy. I am severely sight impaired and they are aways very helpful. They even went as far as putting yellow tape on steps into branch when I commented that I couldn't see them very easily. Can't ask for more. Reviewed on: 9th May 2023

Reply from Bath Building Society Thank you for your feedback, its lovely to hear. Charlotte Tillen, Savings Support Manager Response date: 11th May 2023

Chat about new account

Was very clear in response and guided me well Reviewed on: 9th May 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 10th May 2023

Great people to deal with. All requests dealt with quickly.

Good well run company. and helpful staff Reviewed on: 5th May 2023

Reply from Bath Building Society Thank you for your great feedback, its appreciated. I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 9th May 2023

Review of options on maturity of Junior Cash ISA

Great rates, options and customer service Reviewed on: 3rd May 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 5th May 2023

Good customer service

The money transfer via email has proved very useful to me on numerous occasions Reviewed on: 2nd May 2023

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 5th May 2023

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