Write a review

Newsletter

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2371 reviews)

View other Bath Building Society products

4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2371)

Jess at chatline very helpful and sorted out the issue

yes, you should have advised me that I needed to ensure I could receive an authorisation code - not all land lines are set up to receive certain types of codes from institutsions ( Lloyds, however "do", Bath BS clearly don't ) whereas mobiles usually do Reviewed on: 28th April 2023

Reply from Bath Building Society Thank you for your feedback. When registering for Bath Online is does give you the option to select either your landline number or your mobile number to receive the two factor authentication code which is required to login to your account. Glad to hear that Jess was able to assist you with with changing this to your mobile. Charlotte Tillen, Savings Support Manager Response date: 5th May 2023

Thank you Harry

Harry dealt with my problem in a very satisfactory way. Thank you Harry Reviewed on: 27th April 2023

Reply from Bath Building Society Thank you for your great feedback regarding Harry, I will pass this back to him and the team. Charlotte Tillen, Savings Support Manager Response date: 2nd May 2023

Local business dealing

Friendly accessible, local. We've never had any issues with the society and are more than happy with our service. Reviewed on: 26th April 2023

Reply from Bath Building Society Thank you for this feedback, its appreciated. Charlotte Tillen, Savings Support Manager Response date: 27th April 2023

Online chat

Almost instant answer to my question. Very impressed Reviewed on: 24th April 2023

Reply from Bath Building Society Thank you for this feedback, its great to hear, Charlotte Tillen, Savings Support Manager Response date: 25th April 2023

PCC Charity Account

Faster typists in the chat window Reviewed on: 24th April 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 27th April 2023

Always efficient and helpful, Corinne Stokes is extremely efficient and always responds timely.

very customer accommodating. No nonsense attitude, unlike the larger institutions. I have referred to Corinne above. Reviewed on: 24th April 2023

Reply from Bath Building Society Thank you for your great feedback, it was lovely to read. I have passed this back to Corinne and the team. Charlotte Tillen, Savings Support Manager Response date: 25th April 2023

Always professional, in branch and online

Always prompt and professional both in branch and online Reviewed on: 24th April 2023

Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 25th April 2023

Good rates with friendly, personal service

Bath Building Society have good rates, but it's their super helpful and efficient staff that make me want to stay with them. They're always helpful, polite and keen to get you sorted. Reviewed on: 21st April 2023

Reply from Bath Building Society Thank you for your great feedback, especially regarding our team, I will pass this back to them. Charlotte Tillen, Savings Support Manager Response date: 23rd April 2023

Enquiry about setting up a Trust Account

Straight forward and simple to deal with... also very helpful. Reviewed on: 21st April 2023

Reply from Bath Building Society Thank you for your feedback, it's great to hear. Charlotte Tillen, Savings Support Manager Response date: 23rd April 2023

Excellent

Very helpful response and no delay Reviewed on: 20th April 2023

Reply from Bath Building Society Thank you for your review, its appreciated. Charlotte Tillen, Savings Support Manager Response date: 21st April 2023

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

e-Saver Account
from Principality Building Society 4.45 from 15 reviews
Savings
from My Community Bank 4.81 from 1783 reviews
Club Lloyds Saver
from Lloyds Bank 4.32 from 78 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.87 from 421 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub