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Bath Building Society: Savings reviews

4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
228% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Accounts for SSAS pension funds

5
BBS provide excellent accounts for pension funds and a second to none customer service I would recommend them to friends and family Reviewed on: 31st March 2023
Reply from Bath Building Society We can't ask for more than that! Thanks John, we appreciate you taking the time to leave a comment, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Bath Building Society simply the best

5
When we needed a Trust Account BBS we’re there with what we needed Reviewed on: 31st March 2023
Reply from Bath Building Society We'll have Tina Turner ringing in our ears all day now! Thanks for the feedback, it's great to hear, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Friendly helpful with competitive rates

5
Been a member of the society for many years and always found they have time for me however small the question and their replies are clear. Their rates are in line or above average for the regular investor easy to deal with with clear instructions Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

The Very Best Building Society

5
For well over 12 years we have invested with Bath Building Society. Their customer service polite, accurately and fat to respond with very professional staff. The Society has fair interest rates good products and a strong sense of social justice and community support. Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks John, it's always good to hear from a loyal customer and we appreciate the positive feedback. Will pass it on to the team. Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Friendly, speedy help

5
Always friendly and quick help on the phone. Lovely customer service all around Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Reliable Building Society

4
We visit the office a couple of times a month. We have always found the accounts very competitive. The staff are always friendly and knowledgeable. It's good to have a solid Building society to rely on. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Excellent Service & Customer Care.

5
Enquiries answered without Delay. Up to Date Information provided promptly. Customer Care Service is Excellent. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

The staff

4
The staff are very helpful and friendly. Been happy with the service over the years. Would recommend Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for taking the time to leave us this feedback Rachel, we really appreciate it and will pass on to the team. Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Local Society with good links to the City of Bath

5
Have experienced efficient service and reasonable interest rates. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

great personal service

5
great products and great service. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

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