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Bath Building Society: Savings reviews

View other Bath Building Society products
4.74
Based on 2,349 reviews, last reviewed 24th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026
Julie B's avatar
Julie B

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
Stephen P's avatar
Stephen P
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Amazing, friendly service

5
The Bath Building Society were very friendly and helpful when they opened my savings account Reviewed on: 11th March 2023
Richard's avatar
Richard
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 13th March 2023
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Bath Building Society

Very helpful, good interest rate and have the option to have a passbook. Online and branch.

5
This is the first time I have looked into Bath Building society website. I do not live local, so not sure how to get passbook updated. But would request annual statements by post. Reviewed on: 10th March 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback. You can post your passbook to us and we will update it and return it to you. You can also download our mobile app and you'll be able to view and download your annual statements. Charlotte Tillen, Savings Support Manager Response date: 13th March 2023
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Bath Building Society

Good customer service

5
My birthday was wrong but the issue was quickly solved with great customer service Reviewed on: 10th March 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 13th March 2023
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Bath Building Society

Savings for my Daughter

5
Better rates of variable interest passed on to my Child to give her a Brighter future and more Pocket Money! Reviewed on: 10th March 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manger Response date: 13th March 2023
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Bath Building Society

Great friendly bank

5
A lovely bank with really friendly helpfully staff Reviewed on: 10th March 2023
EmV's avatar
EmV
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 13th March 2023
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Bath Building Society

Best Service Possible

5
Very friendly, efficient and prompt service at all times. I do not live in Bath now but find postal service excellent - passbook back as quick as it possible to be. Interest rates are better than High Street Banks. Reviewed on: 8th March 2023
Suzanne Davis's avatar
Suzanne Davis
Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager Response date: 9th March 2023
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Bath Building Society

Great Savings rates

5
Always helpful and courteous, and answer the phone quickly Reviewed on: 8th March 2023
Paul Baker's avatar
Paul Baker
Reply from Bath Building Society Thank you for your feedback regarding our teams. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023
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Bath Building Society

Nominated accounts

4
I have two junior savings accounts for my two daughters but your system only allows one nominated account, so can not set one up for the other daughter's account and have to request by message any transfers out of that account. Reviewed on: 6th March 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback. Each of your daughters will be able to have their own bank details listed as their nominated bank account. Please let us know if we can assist with this further. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023
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Bath Building Society

New mobile app

5
I was looking to apply for an instant access account, and noticed the summary box mentioned a mobile app that I couldn’t find. Corrine told me that the app is releasing later today, and I am very impressed by this. My current building society only offers an old-fashioned looking website, so this will be very handy for me Reviewed on: 6th March 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback. The app is now live so hopefully you've managed to view this information. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023
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Bath Building Society

New App coming

5
I always find the staff knowledgeable and helpful about products and services when in branch. During my last visit in branch Tracey kindly informed me of a new app coming for customers. I will be certain to download and take advantage of this extra and convenient service which is arriving. Many thanks to you Tracey for keeping informed as usual. Reviewed on: 5th March 2023
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback regrading our staff, I will pass this back to them. The app is now live for you to use. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023
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Bath Building Society

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