Write a review

Newsletter

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2349 reviews)

View other Bath Building Society products

4.74

Based on 2,349 reviews, last reviewed 24th Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2349)

Excellent, friendly customer service with competitive rates.

I opened my account online and immediately received great, clear information about my account. A few weeks later I visited their branch in Bath and had a very helpful chat with the friendly staff. I would recommend them to anyone, indeed I have recommended them to many family members who have since opened accounts Reviewed on: 4th March 2023

Reply from Bath Building Society Thank you for your feedback regarding our teams and our online registration process. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023

Good customer service

It is quick to contact Bath BS on the phone or on-line. Very helpful, friendly staff. This is needed because some of the available information is not clear (e.g. go to faqs to find out how to transfer money into a newly created account, welcome letter referring to a welcome pack when one will not be issued if the account does not need a pass book). Reviewed on: 3rd March 2023

Reply from Bath Building Society Thank you for your feedback. You should still be issued with a welcome pack even if you do not require a passport, please let us know if you require this information. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023

Helpful, efficient and polite

Quick pickup of phone call Knowledgeable and rapid reply to questions Fast service to email request I have spent hours of time to financial institutions and not got answers to my queries so a real relief to speak to your person today Reviewed on: 2nd March 2023

Reply from Bath Building Society Thank you for your feedback regarding our staff and processes, I will pass this back over to them. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023

Very Helpful

It being an online account, and easy access Reviewed on: 2nd March 2023

Reply from Bath Building Society Thank you for your feedback regarding our online system. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023

AS ALWAYS

BBS = banking efficiency at its peak! Reviewed on: 2nd March 2023

Reply from Bath Building Society Thank you for this wonderful feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023

Bath B.Society is the best, better than the rest, put together!

Very pleased with Customer Service and products Reviewed on: 2nd March 2023

Reply from Bath Building Society Thank you for your lovely feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 6th March 2023

Awesome and fast!

Honestly, you guys are easily reachable and respond faster than any other bank/building society I have used. Reviewed on: 1st March 2023

Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 2nd March 2023

Great home for savings

Bath BS is very easy to use, proactive and helpful. Reviewed on: 28th February 2023

Reply from Bath Building Society Thank you for your lovely feedback. Charlotte Tillen, Savings Support Manager Response date: 1st March 2023

efficiency

Efficient and quick to respond. I can't think of any improvement necessary Reviewed on: 28th February 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 1st March 2023

Bath Building Society - A Great Local Building Society

Great local service from Bath Building Society Reviewed on: 27th February 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 28th February 2023

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Suffolk Building Society, formerly Ipswich Building Society 4.92 from 2277 reviews
Easy access savings
from LHV Bank 4.66 from 40 reviews
Savings
from United Trust Bank 4.85 from 1587 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.86 from 405 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub