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Bath Building Society: Savings reviews

4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
210% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Excellent

5
Helpful, friendly , open and smart Reviewed on: 17th February 2023
Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support. Response date: 23rd February 2023
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Bath Building Society

Great personal service

5
One of the few organisations to offer trust accounts. Staff were helpful, friendly and efficient. Reviewed on: 17th February 2023
Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023
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Bath Building Society

Good savings service

4
Few financial institutions provide immediate benefit of raising savers rates when interest rates rise. BBS is one of those Reviewed on: 17th February 2023
Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023
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Bath Building Society

savings

5
Nice ladies who give me my money Reviewed on: 17th February 2023
Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023
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Bath Building Society

Great Customer Service

5
Whenever I have contacted Bath Building Society I’ve always received a friendly and helpful service, which feels quite personal. Reviewed on: 17th February 2023
Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023
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Bath Building Society

Good Traditional Building Society

4
I have found Bath Building Society to be professional and helpful. until recently the rates available have been disappointing, but they have done well for us members now, with a savings rate that is competitive. Reviewed on: 17th February 2023
Reply from Bath Building Society Thank you for your feedback, this is great to hear, Louise Head of Savings Support Response date: 23rd February 2023
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Bath Building Society

Great rates

5
No call centres just normal people to speak too. They offer great rates but also look after savers of all ages. Reviewed on: 17th February 2023
Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 23rd February 2023
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Bath Building Society

Perfect

5
The most helpful friendly and local building society- ever Reviewed on: 17th February 2023
Reply from Bath Building Society Thank you for your feedback, this is lovely to hear, Louise Head of Savings Support Response date: 23rd February 2023
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Bath Building Society

Bath building society is the best for savings

5
I have been more than 11 years customer of Bath building society. I always found it an excellent in service and very friendly staff. Four of my children and many friends have accounts in Bath building society. It is best in service and saving the money. Reviewed on: 17th February 2023
Reply from Bath Building Society Thank you for your feedback, this is great to hear, Louise Head of Savings Support Response date: 23rd February 2023
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Bath Building Society

Excellent Customer Service

5
I love the idea of saving in the Bath building society and not having an easy access to transfer funds. You have to email and request for money or personally go to the bank to withdraw funds. It gives you a reminder to think twice do I really need the money or shall I continue saving. It is the best and easiest way to save money. And with just one email you can find out your balance or request a withdrawal of funds. Really helpful and friendly staff, my whole family has savings account with Bath building society. Reviewed on: 17th February 2023
Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023
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Bath Building Society

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