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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2373 reviews)

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4.73

Based on 2,373 reviews, last reviewed 27th Aug 2026

23% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Always get queries answered over the phone quickly. Always get queries answered over the phone quickly. Jane was particularly helpful when I last phoned Wood Street Branch. Reviewed on: 27th August 2026

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Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2373)

Good honest local Building Society

Friendly knowledgeable staff, easily accessible in a convenient position in central Bath. Quickly responded to the current financial situation with improved i9nterest rates for savers. Strong support for local charities important to Bath citizens. Reviewed on: 22nd February 2023

Reply from Bath Building Society Thank you for your great feedback Mary. We do try our best both to do the best for our members and the wider Bath community. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2023

Great staff good savings products

Always find staff very helpful and they come up with some good savings products . A local company so you can actually get help face to face. Reviewed on: 21st February 2023

Reply from Bath Building Society Thank you for your kind feedback and support Hilary. It is very much appreciated. Colin McDougall Chief Commercial Officer. Response date: 23rd February 2023

access to website

This on line chat was quick and easy. Hope the info provided will work. Reviewed on: 21st February 2023

Reply from Bath Building Society Thank you for your feedback. I also hope the info provided worked! Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2023

Good comms, login needs improvement

Solid company. Login process needs an app - web-page and the details required is slightly clunky. Reviewed on: 21st February 2023

Reply from Bath Building Society Thank you for your feedback. It really is valued and appreciated. As it happens we are launching a new Mobile App very soon. Hopefully on 6th March. This will be very much easier to use. If you would like to have access this App pre launch and help us with 'testing' then please let me know, and I will arrange for this to happen. My email address is [email protected]. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2023

Olivia was v helpful, efficient and friendly and responded to all my questions clearly

Connecting to my account seems overcomplicated compared to other bank accounts (though it might just be me)! Reviewed on: 20th February 2023

Reply from Bath Building Society Thank you for your feedback regarding Olivia, I will pass this over to her and the team. We are launching a mobile app in the next few weeks which is a lot more user friendly so you may find this easier to login to your account. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Interest Rates

Always had good and professional help from BBS, who are quick to respond to Interest Rate changes. Reviewed on: 20th February 2023

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Savings accounts

Excellent savings accounts with bath building society always pass on interest rate direct to the customer. Reviewed on: 19th February 2023

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Locally the best Easy Access provider with a passbook.

The Building Society allows you to open an Easy Access account and also a 60-day savings account with a passbook so making it easy for people with do not have online access. A huge convenience for many people. Reviewed on: 19th February 2023

Reply from Bath Building Society Thank you for your feedback and pleased to hear you're happy with our saving account options. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Lovely service

Very friendly and helpful in branch. Reviewed on: 19th February 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Excellent service

Everything taken care of without any fuss or problems. Reviewed on: 19th February 2023

Reply from Bath Building Society Thank you for this great feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

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Bath Building Society: Savings reviews

23% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2373)

Good honest local Building Society

Great staff good savings products

access to website

Good comms, login needs improvement

Olivia was v helpful, efficient and friendly and responded to all my questions clearly

Interest Rates

Savings accounts

Locally the best Easy Access provider with a passbook.

Lovely service

Excellent service

Review Bath Building Society: Savings now

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