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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Very efficient and very freindly staff

Very happy as nothing is too much trouble Reviewed on: 28th November 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 29th November 2022

Asked how to move funds from a Trust A/C and very clear advice from Caroline Brewer - (as always) !

One can speak immediately to a person without having to go through various telephone links and prove that one really does exist! However, never any corner cutting with confidentiality and security which one naturally expects, so complete confidence and a feeling of personal interest from all members of staff, both at head office and branch in Wood Street. (No doubt also at other branches). Just a shame investment interest rates are not slightly higher by comparison !! Reviewed on: 28th November 2022

Reply from Bath Building Society Lovely feedback to receive regarding our process and staff especially Caroline, thank you. I will pass this back to the teams and please keep an eye on our website as rates have increased again 1st December. Charlotte Tillen, Savings Support Manager Response date: 6th December 2022

Highly recommend

All the staff I have interacted with have been more than helpful and are more than happy to explain things many times until I understand a system. The staff are always friendly and welcoming. Reviewed on: 22nd November 2022

Reply from Bath Building Society Thank you for this lovely feedback regarding the teams, I will make sure this is past back to them. Charlotte Tillen, Savings Support Manager Response date: 23rd November 2022

easy to deal with

ghbkhuhjgjgjghjhgghjhgjgjghjhgjgjghj Reviewed on: 14th November 2022

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 15th November 2022

Quick response

I was given the information I needed straight away. Reviewed on: 14th November 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 15th November 2022

Help to activate Bath online

Very clear and prompt service on the chat line with Olivia. Reviewed on: 11th November 2022

Reply from Bath Building Society Thank you for your great feedback regarding Olivia, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 14th November 2022

Corinne very helpful

I applied for an ISA and completely forgot about it. Corinne emailed me today and gave me a very polite and professional reminder. Thanks Corinne. Reviewed on: 11th November 2022

Reply from Bath Building Society Thank you for your feedback regarding Corinne, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 14th November 2022

Extremely helpful

Very helpful and quick response on the online chat Reviewed on: 9th November 2022

Reply from Bath Building Society Thank you for your feedback regarding your online chat, I will pass this over to the team. Charlotte Tillen, Savings Support Manager Response date: 10th November 2022

Log in difficulties

Olivia was very helpful getting me logged in again, resetting my account so I could redo my password. All very smooth. Many thanks! Reviewed on: 3rd November 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this back to Olivia and the team. Charlotte Tillen, Savings Support Manager Response date: 4th November 2022

problem dealt with quickly and effeciently

interest rate ......................................................... Reviewed on: 2nd November 2022

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 4th November 2022

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Bath Building Society: Savings reviews

20% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2374)

Very efficient and very freindly staff

Asked how to move funds from a Trust A/C and very clear advice from Caroline Brewer - (as always) !

Highly recommend

easy to deal with

Quick response

Help to activate Bath online

Corinne very helpful

Extremely helpful

Log in difficulties

problem dealt with quickly and effeciently

Review Bath Building Society: Savings now

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