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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

223% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Excellent Customer Service

I have just had a quick and easy online chat with customer services who helped and advised me. Reviewed on: 27th May 2022

Reply from Bath Building Society Thank you for your feedback i will pass it to the team, Louise Head of Savings Support. Response date: 1st June 2022

I tried contacting another bank who were not very helpful and made it difficult to get in contact with someone the online chat service was brilliant and I was given lots of helpful information

The online chat service I can’t think of anything to make it better Reviewed on: 26th May 2022

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support. Response date: 1st June 2022

Brilliant. Excellent customer service.

Local, helpful and friendly staff. Reviewed on: 24th May 2022

Reply from Bath Building Society Many thanks for taking the time to review us, we appreciate it! Holly, Customer Service Team Response date: 25th May 2022

very helpful

your customer service online chat lady Chelsea was very helpful and answered my query Reviewed on: 24th May 2022

Reply from Bath Building Society Thanks for the great review :) we are glad to help! Holly, Customer Service Team Response date: 25th May 2022

Great customer service

Chelsea on live chat was kind and informative, much more so than the big highstreet banks. The only reason I didn’t put 10 stars for the recommendation, is most of my friends/family couldn’t open accounts due to not living in bath. But if they were able to, 100% I’d recommend Reviewed on: 23rd May 2022

Reply from Bath Building Society Thanks so much for the lovely review. We appreciate it! Holly, Customer Service Team Response date: 24th May 2022

Very satisfied with the help I recieved

Staff are very obliging and very helpful Reviewed on: 19th May 2022

Reply from Bath Building Society Thank you for your feedback, i will pass it onto the team, Louise Head of Savings Support Response date: 20th May 2022

Clear website, but when I got stuck, the online chat helped me speedily and efficiently. *********

Seems good so far, but had problem entering a sort code on mobile phone - much more obvious on line on a computer! Reviewed on: 17th May 2022

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 20th May 2022

Quick and responsive

It is difficult to understand since Building Society is not a bank. This is new to me and may need to understand more before I can tell. Reviewed on: 16th May 2022

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings support Response date: 20th May 2022

First class customer service

As always, my request was dealt with super efficiently with a follow up email to confirm the transaction had been effected. The best customer service by far. Keep up the good work! Reviewed on: 12th May 2022

Reply from Bath Building Society Thank you for your feedback this is brilliant to hear, Louise Head of Savings Support Response date: 20th May 2022

great customer service!

Jane was pleasant, pro-active and efficient in giving advice and carrying out several transactions by post recently, making sure I was kept informed throughout. Reviewed on: 12th May 2022

Reply from Bath Building Society Thank you for your feedback, i will pass the message on, Louise Head of Savings Support Response date: 20th May 2022

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Bath Building Society: Savings reviews

223% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2296)

Excellent Customer Service

I tried contacting another bank who were not very helpful and made it difficult to get in contact with someone the online chat service was brilliant and I was given lots of helpful information

Brilliant. Excellent customer service.

very helpful

Great customer service

Very satisfied with the help I recieved

Clear website, but when I got stuck, the online chat helped me speedily and efficiently. *********

Quick and responsive

First class customer service

great customer service!

Review Bath Building Society: Savings now

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