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Bath Building Society: Savings reviews

4.74
Based on 2,349 reviews, last reviewed 24th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026
Julie B's avatar
Julie B

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
Stephen P's avatar
Stephen P

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2349)

Extremely helpful

5
I had lots of questions and Louise answered them all very quickly. Thank you so much!! Reviewed on: 13th September 2022
Reply from Bath Building Society Thank you for your feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 16th September 2022
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Bath Building Society

Great prompt service

5
Great customer service, always reliable and really speedy replies Reviewed on: 9th September 2022
Reply from Bath Building Society Thank you for this feedback, very pleased to hear you are happy with our customer service. Charlotte Tillen, Savings Support Manager Response date: 12th September 2022
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Bath Building Society

Very efficient service

5
I like the local personal approach. Reviewed on: 8th September 2022
Reply from Bath Building Society Thank you for this feedback, its lovely to hear. I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 9th September 2022
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Bath Building Society

Online account

5
Olivia was very helpful in the chatroom Reviewed on: 8th September 2022
Reply from Bath Building Society Thank you so much for this feedback, I will pass this over to Olivia. Charlotte Tillen, Savings Support Manager Response date: 9th September 2022
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Bath Building Society

Great Customer Service

5
Everyone I’ve spoken to at BBS has been extremely friendly and helpful. Would recommend! Reviewed on: 8th September 2022
Reply from Bath Building Society Thank you for your feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 9th September 2022
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Bath Building Society

good customer service

5
good customer service, they helped quickly Reviewed on: 6th September 2022
Reply from Bath Building Society Thank you for your feedback, its lovely to hear you were happy with our customer service. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022
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Bath Building Society

Easy to contact and swift action

5
I was able to get support easily on the phone and my problem was resolved quickly. Nothing to add. Reviewed on: 6th September 2022
Reply from Bath Building Society Thank you for your feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022
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Bath Building Society

Staff very helpful

5
Staff very helpful and eSy to make a transfer Reviewed on: 6th September 2022
Reply from Bath Building Society Thank you for your feedback, its great to hear our transfer process is straight forward. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022
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Bath Building Society

Speedy service.

5
Speedy and efficient online service. Reviewed on: 31st August 2022
Reply from Bath Building Society Thanks so much for this feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 1st September 2022
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Bath Building Society

Very good and quality for your money

5
The service is very good and helpful Reviewed on: 31st August 2022
Reply from Bath Building Society Thank you for your feedback, glad you found our service efficient. Charlotte Tillen, Savings Support Manager Response date: 1st September 2022
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Bath Building Society

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