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Bath Building Society: Savings reviews

View other Bath Building Society products
4.69
Based on 2,064 reviews, last reviewed 27th Aug 2025
72% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

Helpful and efficient Helpful and efficient , responsive to requests and speedy service Reviewed on: 27th August 2025
Jo D's avatar
Jo D

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
Skye's avatar
Skye
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2064)

Savings review

5
Personal service, local branch office with friendly, well trained and knowledgeable team Reviewed on: 15th September 2021
Savings Customer's avatar
Savings Customer

Savings review

4
Customer service great at Midsomer Norton. Less complex security questions online Reviewed on: 14th September 2021
Savings Customer's avatar
Savings Customer

Great on line chat service

5
I used the chat service to help with account maintenance today. Quick, efficient and accurate. Perfect, thanks. Reviewed on: 14th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Hello, So pleased you had efficient service on chat, thank you for taking the time to send your response. Many Thanks, Caroline , Customer Support Department. Response date: 16th September 2021
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Bath Building Society

Savings review

5
Nothing is too much trouble, always helpful advice Reviewed on: 13th September 2021
Savings Customer's avatar
Savings Customer

Savings review

5
Real customer service friendly & efficient. Treated as human being not a computer number Reviewed on: 12th September 2021
Savings Customer's avatar
Savings Customer

Savings review

4
Local branch in Midsomer Norton, excellent service. Disappointed that you are not allowing ISA transfers into account at the moment Reviewed on: 10th September 2021
Savings Customer's avatar
Savings Customer

Advice required about save accounts

5
Very detail and helpful advice were given during web chat. Reviewed on: 9th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Morning, So pleased you were given the advice you needed during your Web chat, Thank you for taking the time to respond, Caroline Customer Support Department. Response date: 10th September 2021
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Bath Building Society

Advice required about save accounts

5
Very helpful and supportive advice given. Reviewed on: 9th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Morning, So pleased you were given the advice you needed, Thank you for taking the time to respond, Caroline Customer Support Department. Response date: 10th September 2021
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Bath Building Society

Savings review

5
Local, friendly and very helpful. Well done Reviewed on: 9th September 2021
Savings Customer's avatar
Savings Customer

Very helpful chat experience

5
Very helpful chat experience clarified things immensely Reviewed on: 9th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Hello Thank you for taking the time to send in your response, Glad you had a helpful chat experience, Caroline , Customer Support Department Response date: 10th September 2021
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Bath Building Society

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