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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Staff member responded in good time and provided clear advice.

As I was unable to get through on the phone tried the Chat service which was much quicker. Reviewed on: 14th October 2022

Reply from Bath Building Society Thank you for your feedback and apologies you were unable to reach us via the phone. Very pleased to hear that we could assist you via our online chat. Charlotte Tillen, Savings Support Manager Response date: 14th October 2022

Great rates, a few issues with online access

Develop the online access a bit more. Cant seem to open multiple accounts with different linked accounts. Reviewed on: 12th October 2022

Reply from Bath Building Society Thank you for your feedback. You are able to open multiple accounts using Bath Online however you do need to wait 24 hours between opening each account. We are launching a new mobile App which will allow you to open up more accounts at the same time. Charlotte Tillen, Savings Support Manager Response date: 14th October 2022

Bath Building Society Branch Review

Friendly staff welcoming atmosphere, local branch with real people to talk too Reviewed on: 30th September 2022

Reply from Bath Building Society Thank you for your lovely feedback, I will pass this over to the branch teams. Charlotte Tillen, Savings Support Manager Response date: 4th October 2022

Bath Building Society Branch Review

have been with bib for almost 30 yrs started at the Combe down branch, now wish you could of kept our msn branch open at least 2 days a week Reviewed on: 30th September 2022

Reply from Bath Building Society Thank you for your feedback. In case you're not already aware you can access your account via Bath Online, visit one of our branches in Bath and we are also launching a new mobile APP. Charlotte Tillen, Savings Support Manager. Response date: 11th October 2022

Bath Building Society Branch Review

Friendly staff convenient office to the city centre, good rates of interest Reviewed on: 30th September 2022

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 11th October 2022

Bath Building Society Branch Review

The can do approach which contrasts with most other banking organisations Reviewed on: 30th September 2022

Reply from Bath Building Society Thank you for this great feedback. Charlotte Tillen, Savings Support Manager Response date: 11th October 2022

Bath Building Society Branch Review

Very helpful clear information given- all questions answered Reviewed on: 30th September 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 4th October 2022

Quick and helpful customer service

I did a live chat with Olivia about a query regarding if/when an app would be released. I got through to her really quickly, and she answered my question really quickly too! It was clear she understood my question, wanted to help me, and was very knowledgable. Great Customer Service (as always!) from Bath Building Society. Reviewed on: 29th September 2022

Reply from Bath Building Society Thanks for this great feedback, I will pass this over to Olivia and the team. Charlotte Tillen, Savings Support Manager Response date: 3rd October 2022

Great local building society

Polite and helpful staff, good savings interest rates. Only downside is you have to live in bath £££ Reviewed on: 27th September 2022

Reply from Bath Building Society Thanks for the great feedback. We don't like putting any restrictions on our savings but occasionally we have to so that we can protect the rates we can offer. Where we do, we typically restrict availability to those that live, work or study in Bath and of course our existing members. As soon as we are able to do so we will remove such restrictions. Colin McDougall, Chief Commercial Officer. Response date: 27th September 2022

Brilliant service

From opening to now everything has been easy and kept well informed Reviewed on: 27th September 2022

Reply from Bath Building Society Thank you for your great feedback. Much appreciated. Colin McDougall, Chief Commercial Officer. Response date: 27th September 2022

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Bath Building Society: Savings reviews

20% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2374)

Staff member responded in good time and provided clear advice.

Great rates, a few issues with online access

Bath Building Society Branch Review

Bath Building Society Branch Review

Bath Building Society Branch Review

Bath Building Society Branch Review

Bath Building Society Branch Review

Quick and helpful customer service

Great local building society

Brilliant service

Review Bath Building Society: Savings now

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