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Bath Building Society: Savings reviews

View other Bath Building Society products
4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
223% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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Unhappy
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Bath Building Society Branch Review

5
Helped me with transaction, very patient & aided me with my disablement. Particular mention to Jane & Katie. Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your kind feedback. I will be sure to pass it on to Jane and Katie. Colin McDougall Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
The lady in the Midsommer Norton office was welcoming, well informed and very efficient. Excellent customer service - couldn't be better! Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your kind feedback. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Local - Easy access - Efficient & Friendly Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your generous feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
My two phone calls were answer quickly by an adviser who was able to give me all the information I required Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thanks you for your great feedback. I am glad we were able to help. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Exceptionally friendly and helpful service in Bath branch. It couldn't have been better, thank you! Reviewed on: 30th June 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your very kind feedback. We are very proud of our branch staff and the service that they offer. It is always nice to see that there efforts are appreciated. Response date: 2nd July 2022
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Bath Building Society

Great customer service support team

5
From what we have experienced as new customers it is a local Society treating people as individuals. Reviewed on: 28th June 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks for your feedback, I will pass this over to the team. Charlotte Tillen Savings Support Manager Response date: 29th June 2022
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Bath Building Society

friendly chat

5
nothing, lovely chat about banking and spam Reviewed on: 28th June 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback, I will pass this over to the team. Charlotte Tillen, Savings Support Manager Response date: 29th June 2022
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Bath Building Society

Fast excellent service

5
Very helpful and pleasant staff. It is a shame that my local branch in Midsomer Norton has to close soon. Reviewed on: 28th June 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks for your feedback, i will pass it over to the team, we do have Bath online you can sign up to, take a look at our FAQ's for some more information on this, Louise Head of Savings Support Response date: 28th June 2022
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Bath Building Society

The staff are always friendly and helpful

5
Great staff Could make access and transferring easier and more in line with other building societies so can do online banking Reviewed on: 27th June 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks for your feedback, we are working on our online proposition and we are also working on a mobile app so watch this space fantastic things to come, Louise Head of Savings support. Response date: 28th June 2022
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Bath Building Society

Short and sweet

5
I wanted a quick answer .....as to how to transfer a sum from my Business Account to another bank....with a chat to Corinne, and got it. Is this information on your web site, as I preferred to go straight to the Chat panel to save time. Reviewed on: 27th June 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks you for your feedback, i will be passing this back to the team, Louise Head of Savings Support. Response date: 28th June 2022
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Bath Building Society

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