Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Bath Building Society: Savings reviews

View other Bath Building Society products
4.74
Based on 2,349 reviews, last reviewed 24th Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Setting up a trust account had been really difficult... Setting up a trust account had been really difficult until we found this option. Since then it’s been a smooth process Reviewed on: 24th June 2026
Julie B's avatar
Julie B

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
Stephen P's avatar
Stephen P
Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Bath Building Society Savings reviews (2349)

Very good helpful and dealt with quicklt

5
I find logging in always difficult a problem I don't have with other banks & BS's Reviewed on: 25th October 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback. We are launching a new mobile app very soon and hopefully this will help with the logging in issues. Charlotte Tillen, Savings Support Manager Response date: 4th November 2022
Bath Building Society Logo
Bath Building Society

Helpful

5
Very helpful in answering my question. Reviewed on: 21st October 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your great feedback, I will pass this onto the teams. Charlotte Tillen, Savings Support Manager Response date: 23rd October 2022
Bath Building Society Logo
Bath Building Society

Live Chat

5
Local, easy to visit your offices. Reviewed on: 20th October 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback, it's great to hear. Charlotte Tillen, Savings Support Manager Response date: 21st October 2022
Bath Building Society Logo
Bath Building Society

Helpful Webchat

4
I like the type of savings accounts offered. Reviewed on: 18th October 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback, pleased to hear you were happy with your webchat with the team. Charlotte Tillen, Savings Support Manager Response date: 19th October 2022
Bath Building Society Logo
Bath Building Society

Friendly, professional and Personal

5
In a society that seems to be going away from customer facing staff, you branch staff are a credit to you. Now going into a branch may be old fashioned to most but there is something about the personal touch, that your staff do so well. Tracey in particular was a pleasure to deal with and was of great help in sorting out my accounts, and any questions I had. Reviewed on: 16th October 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you so much for this great feedback, especially regarding Tracey, I will pass this over to her and the teams. Charlotte Tillen, Savings Support Manager Response date: 17th October 2022
Bath Building Society Logo
Bath Building Society

Staff member responded in good time and provided clear advice.

5
As I was unable to get through on the phone tried the Chat service which was much quicker. Reviewed on: 14th October 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback and apologies you were unable to reach us via the phone. Very pleased to hear that we could assist you via our online chat. Charlotte Tillen, Savings Support Manager Response date: 14th October 2022
Bath Building Society Logo
Bath Building Society

Great rates, a few issues with online access

4
Develop the online access a bit more. Cant seem to open multiple accounts with different linked accounts. Reviewed on: 12th October 2022
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for your feedback. You are able to open multiple accounts using Bath Online however you do need to wait 24 hours between opening each account. We are launching a new mobile App which will allow you to open up more accounts at the same time. Charlotte Tillen, Savings Support Manager Response date: 14th October 2022
Bath Building Society Logo
Bath Building Society

Bath Building Society Branch Review

5
Friendly staff welcoming atmosphere, local branch with real people to talk too Reviewed on: 30th September 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your lovely feedback, I will pass this over to the branch teams. Charlotte Tillen, Savings Support Manager Response date: 4th October 2022
Bath Building Society Logo
Bath Building Society

Bath Building Society Branch Review

5
have been with bib for almost 30 yrs started at the Combe down branch, now wish you could of kept our msn branch open at least 2 days a week Reviewed on: 30th September 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback. In case you're not already aware you can access your account via Bath Online, visit one of our branches in Bath and we are also launching a new mobile APP. Charlotte Tillen, Savings Support Manager. Response date: 11th October 2022
Bath Building Society Logo
Bath Building Society

Bath Building Society Branch Review

5
Friendly staff convenient office to the city centre, good rates of interest Reviewed on: 30th September 2022
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 11th October 2022
Bath Building Society Logo
Bath Building Society

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Bath Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill