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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Great service from Chelsea

I have recommendations for improvement. Reviewed on: 10th February 2022

Reply from Bath Building Society Thank you for the feedback, we would love to hear your recommendations and we can let you know about all the improvements we are working on, Louise Head of Savings Support. Response date: 17th February 2022

fast and helpful response to my query

It seems to be more friendly and easier to communicate with than some others Reviewed on: 10th February 2022

Reply from Bath Building Society Thank you for the feedback, I will pass this onto the team, Louise Head of Savings support. Response date: 17th February 2022

Very quick and great service

I have been able to call them and they help me. They offer good saving rates. Reviewed on: 9th February 2022

Always an efficient service and response

Corinne Stokes is always helpful - a great ambassador Reviewed on: 9th February 2022

Reply from Bath Building Society Good Morning, So pleased that Corinne gave the usual efficient service, Thank you for taking the time to end your reply. Caroline, Customer Support Department Response date: 10th February 2022

Customer satisfaction

The customer satisfaction for Bath building society is second to none they are brilliant Reviewed on: 9th February 2022

Help with log in

Keep increasing savings interest rates Reviewed on: 8th February 2022

Reply from Bath Building Society Thank you for your review, Louise Head of Savings Support Response date: 9th February 2022

Fantastic and quick service on our Trust account

Easy to use website backed up by helpful staff. Reviewed on: 8th February 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this onto the team, Louise Head of Savings Support Response date: 9th February 2022

Good customer service

Good customer service from Chelsea Reviewed on: 7th February 2022

Reply from Bath Building Society Thank you for your feedback. I will pass this on to Chelsea, Louise Head of Savings Support Response date: 9th February 2022

Amazing customer service

Tracey is so helpful and makes banking a lot easier for me. Ive been very impressed with Bath Building Society. Thank you Reviewed on: 2nd February 2022

Reply from Bath Building Society Thank you for your feedback, I will pass the message onto Tracy, Louise Head of Savings Support Response date: 9th February 2022

SSAS account provider

As a Trustee for a SSAS a pension fund it is very important that companies provide a range of savings products for SSAS pensions and Bath Building Society does this Reviewed on: 28th January 2022

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