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Bath Building Society: Savings reviews

4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
223% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

So smooth to deal with

5
Just a personal thanks to Corinne, who has always been so efficient, professional and responsive making it so easy to manage my account from a distance. Much appreciated! Reviewed on: 12th October 2021
Reply from Bath Building Society Hello, thank you for your response, so pleased you received the usual professional service from Corinne. Many thanks Caroline, Customer support Response date: 14th October 2021
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Bath Building Society

Very helpful and good to talk to a human

5
I chose Bath Building Society because they are local, long established and not full of corporate rubbish which many think is the way to go when the majority of customers do not think so. Reviewed on: 8th October 2021
Reply from Bath Building Society This is great to hear! Thanks for taking the time to feedback to us. Holly, Customer Service Team Response date: 9th October 2021
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Bath Building Society

Sorting out password and 2 part verification issues

5
Send out reminder email advising customers to logon and update details when you're changing login criteria. Resolved quickly by staff member, who was friendly and very helpful Reviewed on: 8th October 2021
Reply from Bath Building Society Thanks so much for the lovely review! Holly, Customer Service Team Response date: 9th October 2021
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Bath Building Society

Registration sorted by Barry

4
Trying to register as a person to access a corporate account wasn't going well, but in the end Barry sorted it! Reviewed on: 6th October 2021
Reply from Bath Building Society I'm glad Barry was able to help! Thanks for the review. Holly, Customer Service Team Response date: 8th October 2021
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Bath Building Society

Great all round experience.

5
Simple application form. Good customers service when things went wrong. Reviewed on: 4th October 2021
Reply from Bath Building Society Many thanks for the great review! Holly, Customer Service Team Response date: 8th October 2021
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Bath Building Society

Great service, always efficient and friendly

5
Great service but you need to hike your interest rates ;) !! Reviewed on: 4th October 2021
Reply from Bath Building Society Thanks for your lovely review! Holly, Customer Service Team Response date: 8th October 2021
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Bath Building Society

The person I spoke to was very helpful and explained what to do

4
It is a good building society and I been with them for years Reviewed on: 1st October 2021
Reply from Bath Building Society Many thanks for the wonderful feedback. Holly, Customer Service Team Response date: 8th October 2021
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Bath Building Society

Excellent customer service from Barry

5
Barry was particularly helpful and patient in dealing with my difficulties in registering online, especially considering that it had been my error in not entering my password correctly. Barry has an excellent phone manner too. Thanks. Reviewed on: 1st October 2021
Reply from Bath Building Society Fantastic feedback for Barry, I will let him know. Thanks! Holly, Customer Service Team Response date: 8th October 2021
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Bath Building Society

Prompt, efficient, friendly

5
Hands off, but personal ... its a nice balance. Reviewed on: 30th September 2021
Reply from Bath Building Society Thanks for taking the time to review us, very kind! Holly, Customer Service Team Response date: 8th October 2021
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Bath Building Society

Good support but convoluted sign in process

4
.oiuewq'pfcoiewqfrxwfwqrewxfewqfxqgfgf Reviewed on: 29th September 2021
Reply from Bath Building Society Many thanks for your feedback! Holly, Customer Service Department Response date: 8th October 2021
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Bath Building Society

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