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Bath Building Society: Savings reviews

View other Bath Building Society products
4.74
Based on 2,348 reviews, last reviewed 22nd Jun 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

A very positive first impression. A very positive first impression. Jane was very friendly and helpful. Reviewed on: 22nd June 2026
Verified source

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026
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Stephen P
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2348)

Very helpful and reliable service.

4
Not quite as high tech as High Street Banks (if that’s what you want). Reviewed on: 6th December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Many thanks for your feedback, we appreciate it! Holly, Customer Service Team Response date: 7th December 2021
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Bath Building Society

Savings review

5
We knew what type of account we wanted to open and BBS was able to meet our needs without fuss or undue bureaucracy Reviewed on: 6th December 2021
Savings Customer's avatar
Savings Customer

Savings review

5
Local branches, account didn't need to be opened online Reviewed on: 5th December 2021
Savings Customer's avatar
Savings Customer

Pleasant experience

5
It is always a pleasure to talk to people without 5 minutes of explanations and press 3 then 2 etc. .An example to the Finance industry of how you should communicate. Well Done Reviewed on: 3rd December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Hello, Thank you for your response, so pleased you found us easy to communicate with, Caroline, Customer support Department. Response date: 6th December 2021
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Bath Building Society

Savings review

5
Very approachable and friendly staff. Very clear and informative re new account Reviewed on: 2nd December 2021
Savings Customer's avatar
Savings Customer

Excellent response from Holly

5
I am very pleased that bib's Building Society are still issuing passbook savings accounts and thus appreciating that customers continue to appreciate face to face transactions by visiting the Branch office. Reviewed on: 2nd December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Hello so pleased that you had an excellent response from Holly, and that you are still enjoying the face to face contact with our branches. Thank you for finding the time to send your response, Caroline, Customer support Department. Response date: 6th December 2021
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Bath Building Society

Savings review

5
The customer service advisers are so pleasant and helpful. I like the fact it's a local society Reviewed on: 1st December 2021
Savings Customer's avatar
Savings Customer

Great Service

5
Dealing direct has been very straightforward and easy. trying to set up online banking not so much! Reviewed on: 1st December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Hello, thank you for sending your response, we are always here to help if you require further assistance, Many Thanks, Caroline, Customer Support Department. Response date: 6th December 2021
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Bath Building Society

Agent resolved the issue via online chat straight away and send me email confirmation

5
I have asked the agent as to how can I deposit money into my newly opened regular saving account, and how long it takes for me to see the deposit online. Although I was told it will not be the same day rather the next day to see it she is happy to honor the deposit as the November deposit and I can make a fresh new deposit for December. Reviewed on: 30th November 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Hello Thank you for sending your response, Glad your issue was resolved. Caroline Brewer, Customer Support Department. Response date: 6th December 2021
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Bath Building Society

Chat line help

5
I had a quick and comprehensive reply to a Chat query from Chelsea Reviewed on: 29th November 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for hour kind review and I am glad that Chelsea was able to help you. Colin McDougall, Chief Commercial Officer. Response date: 30th November 2021
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Bath Building Society

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