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Bath Building Society: Savings reviews

View other Bath Building Society products
4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
210% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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Unhappy
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Fast, friendly and efficient service

5
All my dealings with Bath Building Society have been pleasant experiences. The phone is answered promptly and requests are dealt with without delay. Reviewed on: 17th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Many thanks for your lovely review. Holly, Customer Service Team Response date: 21st September 2021
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Bath Building Society

Savings review

5
The service was smooth and easy throughout. Corrine provided a personal, timely and professional service - very refreshing Reviewed on: 16th September 2021
Savings Customer's avatar
Savings Customer

Savings review

5
Personal service, local branch office with friendly, well trained and knowledgeable team Reviewed on: 15th September 2021
Savings Customer's avatar
Savings Customer

Savings review

4
Customer service great at Midsomer Norton. Less complex security questions online Reviewed on: 14th September 2021
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Savings Customer

Great on line chat service

5
I used the chat service to help with account maintenance today. Quick, efficient and accurate. Perfect, thanks. Reviewed on: 14th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Hello, So pleased you had efficient service on chat, thank you for taking the time to send your response. Many Thanks, Caroline , Customer Support Department. Response date: 16th September 2021
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Bath Building Society

Savings review

5
Nothing is too much trouble, always helpful advice Reviewed on: 13th September 2021
Savings Customer's avatar
Savings Customer

Savings review

5
Real customer service friendly & efficient. Treated as human being not a computer number Reviewed on: 12th September 2021
Savings Customer's avatar
Savings Customer

Savings review

4
Local branch in Midsomer Norton, excellent service. Disappointed that you are not allowing ISA transfers into account at the moment Reviewed on: 10th September 2021
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Savings Customer

Advice required about save accounts

5
Very detail and helpful advice were given during web chat. Reviewed on: 9th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Morning, So pleased you were given the advice you needed during your Web chat, Thank you for taking the time to respond, Caroline Customer Support Department. Response date: 10th September 2021
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Bath Building Society

Advice required about save accounts

5
Very helpful and supportive advice given. Reviewed on: 9th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Morning, So pleased you were given the advice you needed, Thank you for taking the time to respond, Caroline Customer Support Department. Response date: 10th September 2021
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Bath Building Society

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