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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2327 reviews)

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4.75

Based on 2,327 reviews, last reviewed 27th Apr 2026

290% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Knowledgeable and helpful staff. I visited the Oldfield Park branch to invest into my ISA and was served by Ella - I like the location in Moorland Road and the friendly staff. They ar... Read more Reviewed on: 27th April 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2327)

Excellent customer service when stuggling to get into account online

Put a forgot my username link on this website Reviewed on: 15th October 2021

Reply from Bath Building Society Many thanks for the 5* feedback. Holly, Customer Service Team Response date: 19th October 2021

So smooth to deal with

Just a personal thanks to Corinne, who has always been so efficient, professional and responsive making it so easy to manage my account from a distance. Much appreciated! Reviewed on: 12th October 2021

Reply from Bath Building Society Hello, thank you for your response, so pleased you received the usual professional service from Corinne. Many thanks Caroline, Customer support Response date: 14th October 2021

Very helpful and good to talk to a human

I chose Bath Building Society because they are local, long established and not full of corporate rubbish which many think is the way to go when the majority of customers do not think so. Reviewed on: 8th October 2021

Reply from Bath Building Society This is great to hear! Thanks for taking the time to feedback to us. Holly, Customer Service Team Response date: 9th October 2021

Sorting out password and 2 part verification issues

Send out reminder email advising customers to logon and update details when you're changing login criteria. Resolved quickly by staff member, who was friendly and very helpful Reviewed on: 8th October 2021

Reply from Bath Building Society Thanks so much for the lovely review! Holly, Customer Service Team Response date: 9th October 2021

Registration sorted by Barry

Trying to register as a person to access a corporate account wasn't going well, but in the end Barry sorted it! Reviewed on: 6th October 2021

Reply from Bath Building Society I'm glad Barry was able to help! Thanks for the review. Holly, Customer Service Team Response date: 8th October 2021

Great all round experience.

Simple application form. Good customers service when things went wrong. Reviewed on: 4th October 2021

Reply from Bath Building Society Many thanks for the great review! Holly, Customer Service Team Response date: 8th October 2021

Great service, always efficient and friendly

Great service but you need to hike your interest rates ;) !! Reviewed on: 4th October 2021

Reply from Bath Building Society Thanks for your lovely review! Holly, Customer Service Team Response date: 8th October 2021

The person I spoke to was very helpful and explained what to do

It is a good building society and I been with them for years Reviewed on: 1st October 2021

Reply from Bath Building Society Many thanks for the wonderful feedback. Holly, Customer Service Team Response date: 8th October 2021

Excellent customer service from Barry

Barry was particularly helpful and patient in dealing with my difficulties in registering online, especially considering that it had been my error in not entering my password correctly. Barry has an excellent phone manner too. Thanks. Reviewed on: 1st October 2021

Reply from Bath Building Society Fantastic feedback for Barry, I will let him know. Thanks! Holly, Customer Service Team Response date: 8th October 2021

Prompt, efficient, friendly

Hands off, but personal ... its a nice balance. Reviewed on: 30th September 2021

Reply from Bath Building Society Thanks for taking the time to review us, very kind! Holly, Customer Service Team Response date: 8th October 2021

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