Write a review

Newsletter

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.741498586309775709 (2348 reviews)

View other Bath Building Society products

4.74

Based on 2,348 reviews, last reviewed 22nd Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

A very positive first impression. A very positive first impression. Jane was very friendly and helpful. Reviewed on: 22nd June 2026

Verified source

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2348)

Assistance from Barry

The assistance which today was provided over the telephone by Barry was just what was required. Further Barry was polite and courteous. Reviewed on: 21st January 2022

Reply from Bath Building Society Thankyou for your review, I will pass on your kind words to Barry! Holly, Customer Service Team Response date: 25th January 2022

Chelsea was very helpful with enquiry on chat

Not yet a customer but hope to be tomorrow Reviewed on: 20th January 2022

Reply from Bath Building Society Thankyou for the 5* review, I will pass onto Chelsea :-) Holly, Customer Service Team Response date: 25th January 2022

Liz answered the chat very promptly & gave me useful advice.

I am in favour of independent local mutual societies like BBS Reviewed on: 20th January 2022

Reply from Bath Building Society I’m glad Liz was able to help, thanks for taking the time to feedback to us! holly, Customer Service Team Response date: 25th January 2022

Easy to open account and efficient customer service

It was very easy to open my Junior Saver account online. Customer service responded within a day to any issues. Great experience overall. Reviewed on: 18th January 2022

Reply from Bath Building Society Thankyou Alex for the fantastic feedback. Holly, Customer Service Team Response date: 25th January 2022

Efficient service

BBS are always efficient and respond quickly. Recommended based on their excellent customer service. Reviewed on: 17th January 2022

Reply from Bath Building Society Thanks for the wonderful feedback! Holly, Customer Service Team Response date: 25th January 2022

Speedy and efficient

Question answered fully and clearly. Reviewed on: 17th January 2022

Reply from Bath Building Society Many thanks for the 5* review! Holly, Customer Service Team Response date: 25th January 2022

Great customer support over live chat

I had a problem with the website and Chelsea solved it in a few minutes over live chat. Reviewed on: 13th January 2022

Reply from Bath Building Society I'm pleased we could help, thanks for the review! Holly, Customer Service Team Response date: 17th January 2022

Great customer service.

I wasn't able to open my account but that was because I didn't fit the criteria. They were friendly, prompt and knowledgable. Thank you. Reviewed on: 13th January 2022

Reply from Bath Building Society Thanks for the 5* star review! Holly, Customer Service Team Response date: 17th January 2022

Very helpful online chat

I had an online chat with Chelsea today who was very helpful answering my queries. She provided all the answers I need to get started with an account with peace of mind. Reviewed on: 12th January 2022

Reply from Bath Building Society Thanks so much for taking the time to review us! Holly, Customer Service Team Response date: 17th January 2022

A simple and easy to use CHAT system that worked perfectly

Friendly and there is someone there Reviewed on: 10th January 2022

Reply from Bath Building Society Such nice feedback, thankyou! Holly, Customer Service Team Response date: 11th January 2022

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Deposit Account
from Secure Trust Bank 4.08 from 7 reviews
Savings
from Newbury Building Society 4.90 from 8748 reviews
Savings
from Thistle Credit Union 4.78 from 135 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.86 from 404 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub