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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

223% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Prompt and relaible service

The service feels very personalised and professional. Reviewed on: 4th November 2021

Reply from Bath Building Society Hello Thank you for taking the time to send your response. Glad you received prompt and reliable service.Caroline Customer Support Department. Response date: 5th November 2021

Very helpful and responsive

They are very helpful and offer treat rates - Barry in particularly was very responsive. It would be easier if they had an app though. Reviewed on: 4th November 2021

Reply from Bath Building Society Hello, Glad Barry was helpful , Having an App is something that we are working on at the moment so hope to have one available in the near future, Caroline, Customer Support Department. Response date: 5th November 2021

Easy to understand

Helpful to figure out what I wanted and how to do it, Louisa was very helpful on live chat. Reviewed on: 2nd November 2021

Reply from Bath Building Society Hello so pleased Louisa was able to help you on live Chat. Thank You for taking the time to respond. Caroline Customer Support Department. Response date: 5th November 2021

Chat is very good but wish you had an easier method to pay in cheques

Chat is very good but wish you had an easier method to pay in cheques Reviewed on: 27th October 2021

excellent customer service

quick and simple explanations. no confusion at all Reviewed on: 27th October 2021

Reply from Bath Building Society Hello thank you for your response ,I'm glad you received excellent customer service. Caroline Customer Support Department Response date: 28th October 2021

Excellent customer service

Really speedy answer to my query, very pleased Reviewed on: 27th October 2021

Reply from Bath Building Society Hello thank you for your response ,I'm glad you received excellent customer service. Caroline Customer Support Department. Response date: 28th October 2021

Couldn't log into account.

Very helpful and problem solved by Barry. Reviewed on: 27th October 2021

Reply from Bath Building Society So Pleased Barry was able to help you, Thank you for taking the time to respond. Caroline Brewer, Customer Support Department. Response date: 28th October 2021

Excellent experience

Very helpful friendly and efficient organisation Reviewed on: 27th October 2021

Reply from Bath Building Society Hello so pleased your experience was friendly and efficient. Thank you for taking the time to send your response. Caroline Customer Support Department. Response date: 28th October 2021

Excellent and personal service

I needed some help and my requests were immediately satisfied. Really helpful people. Reviewed on: 26th October 2021

Reply from Bath Building Society This is great to hear thank you for your feedback Louise, Savings operations manager Response date: 27th October 2021

Thanks Barry

Thanks to Barry for being helpful and talking me through the issues I had with the online system Reviewed on: 26th October 2021

Reply from Bath Building Society Thank you for your feedback, I will pass the message on to Barry, Louise, Savings Operations Manager Response date: 27th October 2021

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