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Bath Building Society: Savings reviews

View other Bath Building Society products
4.75
Based on 2,327 reviews, last reviewed 27th Apr 2026
303% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Knowledgeable and helpful staff. I visited the Oldfield Park branch to invest into my ISA and was served by Ella - I like the location in Moorland Road and the friendly staff. They ar... Read more Reviewed on: 27th April 2026
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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2327)

Savings review

4
Local - since moving to Bath we have tried to support local businesses - and good rate on ISA's. We would have transferred other ISA's if you'd been accepting them Reviewed on: 13th December 2021
Savings Customer's avatar
Savings Customer

Transfer

4
I have been with you since the age of 16 Reviewed on: 13th December 2021
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BBS Member
Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Service Team Response date: 14th December 2021
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Bath Building Society

Savings review

5
Reasonably easy application process for my children's savings accounts. I had to ask for the pin number by text for access to online but it was sent immediately Reviewed on: 11th December 2021
Savings Customer's avatar
Savings Customer

Savings review

5
Phone call answered very quickly. Great to speak to a real person (not automated), very helpful, polite & friendly. All questions were answered. Reviewed on: 10th December 2021
Savings Customer's avatar
Savings Customer

Savings review

5
The friendly personal service in a small building society, easy access. Saturday morning opening would be good for us but not for staff! Reviewed on: 9th December 2021
Savings Customer's avatar
Savings Customer

Very efficient

5
Excellent customer services. Very knowledgable and helpful and i got all of the information i needed very quickly Reviewed on: 9th December 2021
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BBS Member
Reply from Bath Building Society Thank you for sending your response, glad you were able to get all the information you needed quickly , Caroline, Customer support Department. Response date: 23rd December 2021
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Bath Building Society

Savings review

4
Interest rate, easy access account, online Reviewed on: 8th December 2021
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Savings Customer

Great Customer Service

5
Louisa who helped me today on Live Chat was excellent! Reviewed on: 8th December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks for the lovely feedback! Holly, Customer Service Team Response date: 14th December 2021
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Bath Building Society

Quick and efficient

5
My brief online chat today was handled quickly and efficiently. The call handler, Jane, was polite and appeared to be knowledgeable about the subjects that we discussed. Reviewed on: 8th December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Fantastic! I'm pleased Jane was able to help. Holly, Customer Service Team Response date: 14th December 2021
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Bath Building Society

Very helpful and reliable service.

4
Not quite as high tech as High Street Banks (if that’s what you want). Reviewed on: 6th December 2021
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BBS Member
Reply from Bath Building Society Many thanks for your feedback, we appreciate it! Holly, Customer Service Team Response date: 7th December 2021
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Bath Building Society

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