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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2037 reviews)

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4.69

Based on 2,037 reviews, last reviewed 26th Jun 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Charlotte on the chat helped and was very good, poli... Charlotte on the chat helped and was very good, polite and quick to respond. Very good. Ultimatley she could not fix the problem but got me to the per... Read more Reviewed on: 26th June 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2037)

Money transfer

Exactly what I wanted,and I was kept informed when the task was complete. Reviewed on: 28th August 2020

Reply from Bath Building Society So great to hear, thanks for taking the time to review us. Holly, Customer Service Team Response date: 29th August 2020

Always fast, reliable personal service.

I have always found the staff in branch, very helpful, with no request ever being too much trouble for them. There is always valuable advice given when required and a fresh perspective put upon any problem you may be having. All in all, a first class operaration. Thank you. Reviewed on: 27th August 2020

Reply from Bath Building Society Many thanks for leaving such a lovely review, I will pass this onto our wonderful branch team. Holly, Customer Service Team Response date: 29th August 2020

Savings review

Exemplary in every possible respect - customer care Reviewed on: 25th August 2020

Reply from Bath Building Society Thanks for your fantastic review. Holly, Customer Service Team Response date: 29th August 2020

Quick and efficient service

Instruction carried out almost instantly Reviewed on: 24th August 2020

Reply from Bath Building Society Great to hear you received such an efficient service. Thanks for taking the time to review us. Holly, Customer Service Team Response date: 29th August 2020

professional, helpful and alway reply and deal with all inquiries. Thank you

It does a great job. We would like to make a few more, transfer to other suppliers. Reviewed on: 24th August 2020

Reply from Bath Building Society Such a lovely review, thanks! We would be happy to assist you with further transfers. Holly, Customer Service Team Response date: 29th August 2020

Savings review

I like the fact that assistance is readily available by telephone and that queries, account opening dealt with promptly and efficiently Reviewed on: 21st August 2020

Reply from Bath Building Society Many thanks for your wonderful review. Holly, Customer Service Team Response date: 29th August 2020

Very quick and efficent service

You sent me a message by email which was intended to help me with the new two factor login system. Unfortunately when I tried to follow that I was offered only my landline number to receive code as text messages. I wanted to change to my mobile which does receive text messages but this was not provided for. This needs sorting. Reviewed on: 21st August 2020

Reply from Bath Building Society I'm sorry you are having trouble getting into Bath Online, please give us a call on 01225 423271 so we can assist you with this. Holly, Customer Service Team Response date: 29th August 2020

Great service

Really helpful service. My dad only has access to this building society and with health issues is struggling in covid to remain independent. Staff have explained ways round being able to manage money and this has proved really helpful for increasing my dad's independence during difficult times! Thank you! Reviewed on: 19th August 2020

Reply from Bath Building Society Good Morning, so happy to be able to help during these difficult times. Thank you for your response, Caroline, Customer Support Department. Response date: 21st August 2020

Savings review

The efficiency with which my account was dealt with Reviewed on: 17th August 2020

Reply from Bath Building Society Thanks so much for the 5* review! Holly, Customer Service Team Response date: 29th August 2020

Fantastic customer service, Jane went over and beyond helping me.

Friendly and nothing is touch trouble. Really helpful. Reviewed on: 11th August 2020

Reply from Bath Building Society This is fantastic to hear. I will pass on your kind comments to Jane. Holly, Customer Service Team Response date: 12th August 2020

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Bath Building Society: Savings reviews

67% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2037)

Money transfer

Always fast, reliable personal service.

Savings review

Quick and efficient service

professional, helpful and alway reply and deal with all inquiries. Thank you

Savings review

Very quick and efficent service

Great service

Savings review

Fantastic customer service, Jane went over and beyond helping me.

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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