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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2346 reviews)

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4.74

Based on 2,346 reviews, last reviewed 17th Jun 2026

72% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A welcome helping hand I needed to move an account and provide a lot of documentation. The customer service people helped me with that and were very patient. Reviewed on: 17th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2346)

Chat with Jane

Jane was very helpful. No improvements required as far as I am concerned. Reviewed on: 17th June 2021

Reply from Bath Building Society Hello glad you are happy and Jane was able to help you. Thank you for your response. Caroline, Customer Support Department. Response date: 18th June 2021

Incredibly prompt and helpful information. Thank you.

A valuable local business. Service is first class. Reviewed on: 17th June 2021

Reply from Bath Building Society Good Morning, thank you for taking the time to send your response. So pleased you received first class service. Caroline, Customer Support Department. Response date: 18th June 2021

Amazing

Corrine Stokes was amazing, She was prompt with her email replies. She made a stressful time easier. Thank you so much Corinne Reviewed on: 15th June 2021

Reply from Bath Building Society Thanks for the fantastic feedback, I will pass on your kind words to Corinne. Holly, Customer Support Team Response date: 16th June 2021

Great service

Very helpful. Good contact and efficient. Reviewed on: 15th June 2021

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Support Team Response date: 16th June 2021

Email withdraw

I had a reply within 15 mins of my original email confirming my request. You cannot improve on that ;-) Reviewed on: 11th June 2021

Reply from Bath Building Society Fantastic! Thanks for the feedback. Holly, Customer Service Team Response date: 13th June 2021

very good customer service

everything was very quick, precise and professional Reviewed on: 8th June 2021

Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Service Team Response date: 9th June 2021

advice

It was great service thank you. Would recommend Reviewed on: 8th June 2021

Reply from Bath Building Society Thanks for the lovely feedback. Holly, Customer Service Team Response date: 9th June 2021

Brilliant service

The staff are excellent anything you need they respond straight away and answer everything Reviewed on: 8th June 2021

Reply from Bath Building Society This is really great to hear! Thanks. Holly, Customer Service Team Response date: 9th June 2021

Efficient as always

Very prompt response from Holly at BBS, who dealt with my request in the very efficient way that is their norm. Reviewed on: 8th June 2021

Reply from Bath Building Society Hello, so pleased you received the usual Efficient service from Holly, Thank you taking the time to send your response, Caroline, customer Support Department. Response date: 8th June 2021

Always efficient and friendly!

Everything is just right! Thank you! Reviewed on: 7th June 2021

Reply from Bath Building Society Thank you for your wonderful feedback! Holly, Customer Service Team Response date: 8th June 2021

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