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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2346 reviews)

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4.74

Based on 2,346 reviews, last reviewed 17th Jun 2026

72% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A welcome helping hand I needed to move an account and provide a lot of documentation. The customer service people helped me with that and were very patient. Reviewed on: 17th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2346)

Outstanding

The staff are always helpful and put me at my ease. Today I was ‘live chatting’ to Jane. She is such a lovely woman. She deserves a medal or a pay rise for chatting to me as I needed her help and smithing was too much trouble. Thank you Jane Reviewed on: 5th July 2021

Reply from Bath Building Society Wow! What a wonderful review for Jane, thanks. Holly, Customer Service Team Response date: 6th July 2021

Very efficient process

I wanted to open a new savings account on line. I have to say this was very straightforward and very easy to do - indeed it was one of the quickest and easiest processes for opening a savings account that I have ever experienced with any financial institution. Reviewed on: 2nd July 2021

Reply from Bath Building Society This is fantastic! Thanks so much for your feedback. Holly, Customer Service Team Response date: 6th July 2021

Very easy to communicate with.

I like your on line service which is backed up with web chat. All operated smoothly. Reviewed on: 1st July 2021

Reply from Bath Building Society Hello, lovely to hear you found the online service and chat helpful. Thank you for your response, Caroline Customer Support Department Response date: 2nd July 2021

Friendly and Efficient

The staff were friendly and efficient and answered all my questions! Reviewed on: 30th June 2021

Reply from Bath Building Society Hello Thank you for sending in your response, glad the staff were able to answer all your questions. Caroline Customer Support Department. Response date: 1st July 2021

Super service today

Went into Wood street today to sort out a few things super service , thank you Tracey for the confirmation phone call of funds in to my account. Really helpful Reviewed on: 29th June 2021

Reply from Bath Building Society Thanks so much for the lovely review, we appreciate it! Holly, Customer Service Team Response date: 30th June 2021

Quick and efficient

Very good communications, it so much better being able to deal with a real person for transactions. Reviewed on: 29th June 2021

Reply from Bath Building Society Thanks for the fantastic review! Holly, Customer Service Team Response date: 30th June 2021

Excellent staff and excellent service

It’s incredibly outstanding staff and service. I am happy to be Bath building society client. Reviewed on: 24th June 2021

Reply from Bath Building Society And we are happy to have you as a member! Many thanks for the lovely review, we appreciate it. Holly, Customer Service Team Response date: 28th June 2021

Brilliant customer service.

I have found it easy and a pleasure dealing with Jane, she has dealt with everything efficiently and made the process super easy. Reviewed on: 24th June 2021

Reply from Bath Building Society What a fantastic review, thanks so much! Holly, Customer Service Team Response date: 28th June 2021

Jane was extremely helpful and friendly

Easy to contact and helpful staff Reviewed on: 22nd June 2021

Reply from Bath Building Society I will pass on your kind comments to Jane, thanks! Holly, Customer Service Team Response date: 28th June 2021

Always efficient, and works for local people.

have a branch in Keynsham. (just moved there!) Reviewed on: 21st June 2021

Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Service Team Response date: 28th June 2021

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