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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

210% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Great friendly service

Very approachable. Questions answered straight away by chat. very friendly and prompt service. Reviewed on: 28th April 2021

Reply from Bath Building Society Many thanks for the fantastic review. Holly, Customer Service Team Response date: 29th April 2021

Live chat with Jane, very quick and clear answers! Give her a raise.

Immediate live chat response with clear and concise answers Reviewed on: 26th April 2021

Reply from Bath Building Society This is fantastic, I will pass on your lovely comments to Jane. Holly, Customer Service Team Response date: 27th April 2021

Friendly and professional.

These on line reviews are quite annoying Reviewed on: 26th April 2021

Reply from Bath Building Society Thanks for taking the time to feedback to us, we do appreciate it. Holly, Customer Service Team Response date: 27th April 2021

extremely helpful customer service; taking responsibility for future contact and personalised.

I am at the point of joining Bath Building Society, and like what I have seen so far. Reviewed on: 23rd April 2021

Reply from Bath Building Society Such a wonderful review, Thanks. Holly, Customer Service Team Response date: 27th April 2021

Very straightforward and responsive.

Very traditional and courteous. Could provide account statements every quarter. Reviewed on: 22nd April 2021

Reply from Bath Building Society Thanks so much for the 5* review. Holly, Customer Service Team Response date: 27th April 2021

Fantastic customer support from Corinne Stokes

Telephone assistance received was fantastic and speedy follow up email resolving all my needs. Reviewed on: 20th April 2021

Reply from Bath Building Society This is great, I'm pleased Corinne was able to resolve your query. Holly, Customer Service Team Response date: 27th April 2021

Lovely customer support

I may be a little less inclined to recommend Bath Building Society to my friends/family because I don't have many friends/family who live or work in Bath. Otherwise, very good customer support :) Reviewed on: 20th April 2021

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Service Team Response date: 27th April 2021

very helpful. thank you

ease of contact, helpful and clear answers through online chat. thank you Reviewed on: 20th April 2021

Reply from Bath Building Society Many thanks for the lovely review! Holly, Customer Service Team Response date: 27th April 2021

just a introductory question but helpfully answered

too soon to say but helpful first chat online Reviewed on: 20th April 2021

Reply from Bath Building Society I'm glad we made a great first impression, Thanks for your feedback. Holly, Customer Service Team Response date: 27th April 2021

Extremely helpful and responsive. 1st Class customer service!

No query is ignored, the staff at Bath Building society act promptly and efficiently in dealing with requests and queries. Reviewed on: 20th April 2021

Reply from Bath Building Society Thank you for the great feedback, Louise, Savings Operations manager. Response date: 20th April 2021

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