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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2329 reviews)

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4.75

Based on 2,329 reviews, last reviewed 29th Apr 2026

295% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Easy to use good service highly recommended. Easy to use good service highly recommended. Reviewed on: 29th April 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2329)

Brilliant service

The staff are excellent anything you need they respond straight away and answer everything Reviewed on: 8th June 2021

Reply from Bath Building Society This is really great to hear! Thanks. Holly, Customer Service Team Response date: 9th June 2021

Efficient as always

Very prompt response from Holly at BBS, who dealt with my request in the very efficient way that is their norm. Reviewed on: 8th June 2021

Reply from Bath Building Society Hello, so pleased you received the usual Efficient service from Holly, Thank you taking the time to send your response, Caroline, customer Support Department. Response date: 8th June 2021

Always efficient and friendly!

Everything is just right! Thank you! Reviewed on: 7th June 2021

Reply from Bath Building Society Thank you for your wonderful feedback! Holly, Customer Service Team Response date: 8th June 2021

Notification of a death

Holly was kind and very helpful talking us through the process of how to close an account after losing a family member. She went the extra mile . Thank you Reviewed on: 5th June 2021

Reply from Bath Building Society Thanks for your lovely review, I will pass on your kind words to Holly. Caroline, Customer Service Team Response date: 7th June 2021

Always friendly and helpful staff.

Friendly, helpful staff. Could make payments into accounts via BACs easier, many banks don’t recognise the bank account and sort code you give to do this and keeps bouncing back. Would like to be able to do more on line banking with you. Reviewed on: 4th June 2021

Reply from Bath Building Society Many thanks for your feedback, we appreciate it! Holly, Customer Service Team Response date: 7th June 2021

Excellent Accounts and Brilliant Customer Service

The society offers a great range of competitive products. Their customer service is second to none. Louisa in particular is a credit to the society. Reviewed on: 3rd June 2021

Reply from Bath Building Society Thanks for the fantastic feedback! Holly, Customer Service Team Response date: 5th June 2021

Excellent service

The service I have received from Corinne has been consistently excellent. She responds immediately, is polite and helpful and a credit to the Bath Building Society. There is nothing I can think of that she could do better. Thank you! Reviewed on: 3rd June 2021

Reply from Bath Building Society Such a wonderful review, I will pass on your kind comments to Corinne. Holly, Customer Service Team Response date: 5th June 2021

Excellent response today

I did not know that online access was available ... perhaps the option could have been mentioned when the account was opened Reviewed on: 2nd June 2021

Reply from Bath Building Society I'm so pleased we could help, thanks for taking the time to review us! Holly, Customer Service Team Response date: 3rd June 2021

Very efficient and helpful

I have found Bath Building society staff to be very efficient, polite and helpful. Reviewed on: 2nd June 2021

Reply from Bath Building Society Thanks for the fantastic feedback, so kind of you! Holly, Customer Service Team Response date: 3rd June 2021

Very friendly, helpful staff that get your issues sorted quickly

Very friendly, helpful staff that get your issues sorted quickly Reviewed on: 1st June 2021

Reply from Bath Building Society Thank you for the wonderful feedback. Holly, Customer Service Team Response date: 1st June 2021

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