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Bath Building Society: Savings reviews

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4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
228% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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Unhappy
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Bath branch review

5
I wish I had learned about this account 30 years ago! Thank you for allowing me to deal with my wife's application in her absence Reviewed on: 31st March 2021
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Bath branch customer

Easy to deal with!

5
The live chat facility was very good - my question was answered very quickly. Thank you! Reviewed on: 31st March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for the great feedback, Louise Savings Operations manager. Response date: 1st April 2021
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Bath Building Society

A PROPER BUILDING SOCIETY

5
Bath Building Society are prudent, meaning they will always be there for their saving and loaning members, not shareholders and profit. I use online savings and if unsure, I can call the office and a real person answers and sorts things out there and then. Reviewed on: 31st March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for the lovely feedback, Louise Savings Operations manager. Response date: 1st April 2021
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Bath Building Society

Bath Building Society

5
Once again, Bath BS website chat service comes up trumps! Quick, efficient and a pleasure to use. Reviewed on: 31st March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks for the fantastic feedback. Holly, Customer Service Team Response date: 31st March 2021
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Bath Building Society

Bath branch review

4
Attractive regular saver account which offers continuous input, and attractive interest rate ( not limited to 12 months) Reviewed on: 30th March 2021
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Bath branch customer
Reply from Bath Building Society Thank you for your feedback. Louise Savings Operations Manager. Response date: 26th May 2021
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Bath Building Society

Enquiry about Junior ISA

5
A very prompt, helpful and friendly response from Jane on the live chat. Reviewed on: 30th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Lovely feedback, Thanks so much! Holly, Customer Service Team Response date: 31st March 2021
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Bath Building Society

Clear and easy

5
Phone would be quicker because i had lots of short questions but the responses were really helpful Reviewed on: 30th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society I'm pleased we could help, thanks for reviewing us! Holly, Customer Service Team Response date: 31st March 2021
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Bath Building Society

Live Chat Agent helpful and Knowledgeable

5
The Live chat agent Jane helped answer my queries quickly and was very helpfull Reviewed on: 29th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society I'm pleased Jane was able to help you. Thanks for taking the time to review us! Holly, Customer Service Team Response date: 30th March 2021
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Bath Building Society

Very efficient & excellent service as always. Thank you!

5
Friendly, efficient & reliable. Easy to get customer service. Much appreciated! Reviewed on: 29th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you got the great feedback, I will pass this onto the team, Louise Savings Operations manager Response date: 29th March 2021
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Bath Building Society

Bath BS customer support

5
I'm a recent new customer to Bath BS. Opening savings accounts has been very easy and customer assistance (phone and via the website chat service) has been simply brilliant. Simple to use and friendly, knowledgeable support. Can't fault the service, so the only suggestion I have is 'keep on keeping on'. Reviewed on: 29th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for this lovely feedback, Louise Savings operations manager Response date: 29th March 2021
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Bath Building Society

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