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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Amazing

Corrine Stokes was amazing, She was prompt with her email replies. She made a stressful time easier. Thank you so much Corinne Reviewed on: 15th June 2021

Reply from Bath Building Society Thanks for the fantastic feedback, I will pass on your kind words to Corinne. Holly, Customer Support Team Response date: 16th June 2021

Great service

Very helpful. Good contact and efficient. Reviewed on: 15th June 2021

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Support Team Response date: 16th June 2021

Email withdraw

I had a reply within 15 mins of my original email confirming my request. You cannot improve on that ;-) Reviewed on: 11th June 2021

Reply from Bath Building Society Fantastic! Thanks for the feedback. Holly, Customer Service Team Response date: 13th June 2021

very good customer service

everything was very quick, precise and professional Reviewed on: 8th June 2021

Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Service Team Response date: 9th June 2021

advice

It was great service thank you. Would recommend Reviewed on: 8th June 2021

Reply from Bath Building Society Thanks for the lovely feedback. Holly, Customer Service Team Response date: 9th June 2021

Brilliant service

The staff are excellent anything you need they respond straight away and answer everything Reviewed on: 8th June 2021

Reply from Bath Building Society This is really great to hear! Thanks. Holly, Customer Service Team Response date: 9th June 2021

Efficient as always

Very prompt response from Holly at BBS, who dealt with my request in the very efficient way that is their norm. Reviewed on: 8th June 2021

Reply from Bath Building Society Hello, so pleased you received the usual Efficient service from Holly, Thank you taking the time to send your response, Caroline, customer Support Department. Response date: 8th June 2021

Always efficient and friendly!

Everything is just right! Thank you! Reviewed on: 7th June 2021

Reply from Bath Building Society Thank you for your wonderful feedback! Holly, Customer Service Team Response date: 8th June 2021

Notification of a death

Holly was kind and very helpful talking us through the process of how to close an account after losing a family member. She went the extra mile . Thank you Reviewed on: 5th June 2021

Reply from Bath Building Society Thanks for your lovely review, I will pass on your kind words to Holly. Caroline, Customer Service Team Response date: 7th June 2021

Always friendly and helpful staff.

Friendly, helpful staff. Could make payments into accounts via BACs easier, many banks don’t recognise the bank account and sort code you give to do this and keeps bouncing back. Would like to be able to do more on line banking with you. Reviewed on: 4th June 2021

Reply from Bath Building Society Many thanks for your feedback, we appreciate it! Holly, Customer Service Team Response date: 7th June 2021

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