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Bath Building Society: Savings reviews

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4.69
Based on 2,037 reviews, last reviewed 26th Jun 2025
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

Charlotte on the chat helped and was very good, poli... Charlotte on the chat helped and was very good, polite and quick to respond. Very good. Ultimatley she could not fix the problem but got me to the per... Read more Reviewed on: 26th June 2025
Graeme P's avatar
Graeme P

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
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Skye
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2037)

Savings review

5
Local society. Issues can be dealt with face to face - useful because I couldn't get my details online! Reviewed on: 5th August 2020
Savings customer's avatar
Savings customer
Reply from Bath Building Society I'm pleased our friendly team could help you in the branch. Holly, Customer Service Team. Response date: 29th August 2020
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Bath Building Society

Very efficient and friendly customer service

5
They dealt with my problem and resolved it very quickly Reviewed on: 5th August 2020
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks for the fantastic feedback. I'm glad we could resolve the problem quickly for you. Holly, Customer Service Team Response date: 5th August 2020
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Bath Building Society

Savings review

5
Very helpful both on initial enquiries and on transfer of deposits to ISAs Reviewed on: 4th August 2020
Savings customer's avatar
Savings customer
Reply from Bath Building Society Many thanks for your kind feedback. Holly, Customer Service Team Response date: 29th August 2020
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Bath Building Society

Great support service from Holly, thanks.

5
Its hard to improve on excellence! Reviewed on: 4th August 2020
BBS Member's avatar
BBS Member
Reply from Bath Building Society "Its hard to improve on excellence!" - This is fantastic to hear. Thanks so much for taking the time to comment on the service you received, I was very happy to help. Holly, Customer Service Team Response date: 5th August 2020
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Bath Building Society

Savings review

5
Ability to open ISA in branch, ability to transfer in. Friendliness and helpfulness of people Reviewed on: 3rd August 2020
Savings customer's avatar
Savings customer

Savings review

4
Polite helpful staff and (reasonably) quick answering phone with a person and not music (for long). Mention in literature whether / how long notice of rate reduction is given Reviewed on: 3rd August 2020
Mr Haman's avatar
Mr Haman
Reply from Bath Building Society Many thanks for your review, we really appreciate it! Holly, Customer Service Team Response date: 29th August 2020
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Bath Building Society

fast personal service

5
Always very friendly, helpful, and quick to respond. Reviewed on: 3rd August 2020
BBS Member's avatar
BBS Member
Reply from Bath Building Society Great to hear you received a prompt and personal service, we really appreciate your feedback. Holly, Customer Service Team Response date: 5th August 2020
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Bath Building Society

Efficient service including confirmation of withdrawal.

5
The branch in South Petherton is excellent, we don't know what we would do without it. Reviewed on: 3rd August 2020
BBS Member's avatar
BBS Member
Reply from Bath Building Society So lovely to hear, I will pass on your lovely comments to our South Petherton team. Holly, Customer Service Team Response date: 5th August 2020
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Bath Building Society

Savings review

5
I like your Bath Building Society. The branch I use in Noorland Rd Bath as it is convenient to get there from where I live Reviewed on: 1st August 2020
Savings customer's avatar
Savings customer
Reply from Bath Building Society Our staff at Oldfield Park are really great, I'm glad you enjoy saving with us . Holly, Customer Service Team Response date: 29th August 2020
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Bath Building Society

Really helpful as always

5
We are a medium-size business who have banked with Bath for many years. We needed some help transferring funds to a related company and Caroline has been really helpful and helped us facilitate this in just one day and with no unnecessary red tape. Thanks - a great company to bank with. Reviewed on: 1st August 2020
BBS Member's avatar
BBS Member
Reply from Bath Building Society Many thanks for your wonderful feedback. I'm pleased to hear Caroline was able to help you. Holly, Customer Service Team Response date: 5th August 2020
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Bath Building Society

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