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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

210% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Efficient, friendly and professional

Efficient, friendly and professional Reviewed on: 6th April 2021

Reply from Bath Building Society Thanks for your feedback, Louise Savings Operations manager. Response date: 9th April 2021

Withdrawal from account

Excellent communication and sorted out problem immediately. Thank you Reviewed on: 6th April 2021

Reply from Bath Building Society Thanks for the feedback, Louise Savings Operations manager. Response date: 9th April 2021

Wonderful service

Able to chat online and have all my questions answered fully. Thank you Reviewed on: 6th April 2021

Reply from Bath Building Society Thank you for the lovely feedback, Louise, Savings operations manager. Response date: 9th April 2021

Outstanding Service

Tom Rafferty has provided a highly professional and efficient service from the moment I contacted Bath Building Society. In fact, far better than I have experienced with any other financial institution. Reviewed on: 3rd April 2021

Reply from Bath Building Society Mr Dawson this is so great to hear, thanks for taking the time to feedback to us! Holly, Customer Service Team Response date: 6th April 2021

Always Efficient

Love the personal and friendly service of the BBS team and Caroline is our go to customer service advisor every time :) Reviewed on: 3rd April 2021

Reply from Bath Building Society Thanks so much for the lovely feedback, I will pass on your kind comments to Caroline. Holly, Customer Service Team Response date: 6th April 2021

Fab service

Open an account Tracey kept me informed and told me how to transfer into my account and emailed me to confirm once it was in. Thank you Reviewed on: 1st April 2021

Reply from Bath Building Society Many thanks for the great feedback. Holly, Customer Service Team Response date: 6th April 2021

I contacted the Bath Building Society to establish how to send my Junior Cash ISA application forms to you, Liz was helpful and informative.

I am not a customer of Bath Building Society yet but hope to be so in the near future. So far I am satisfied with the level of customer service and the Junior Cash ISA accounts I am opening for my children have one of the best interest rates of all of the financial institutions. Reviewed on: 1st April 2021

Reply from Bath Building Society Thankyou Seb for the wonderful feedback! Holly, Customer Service Team Response date: 6th April 2021

Getting Online

I have the info now to logon, and will know more once I've done that. Reviewed on: 1st April 2021

Reply from Bath Building Society That's great, Glad we could help you access Bath Online. Holly, Customer Service Team Response date: 6th April 2021

Online chat

Online chat worked well and my question was soon answered. Reviewed on: 1st April 2021

Reply from Bath Building Society Thanks for taking the time to review us. Holly, Customer Service Team Response date: 6th April 2021

Fantastic

I opened my account with Bath Building Society last month and it was my first time opening an account with them. I had many questions and was unsure how it worked, by the communication from the Bath Building Society was amazing! There was option for live chat, phone call and email. On the live chat, I could contact them immediately and were very helpful. Would definitely recommend and I feel my money is in reliable hands. Reviewed on: 1st April 2021

Reply from Bath Building Society Such a fantastic review, many thanks! Holly, Customer Service Team Response date: 6th April 2021

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