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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Very easy to communicate with.

I like your on line service which is backed up with web chat. All operated smoothly. Reviewed on: 1st July 2021

Reply from Bath Building Society Hello, lovely to hear you found the online service and chat helpful. Thank you for your response, Caroline Customer Support Department Response date: 2nd July 2021

Friendly and Efficient

The staff were friendly and efficient and answered all my questions! Reviewed on: 30th June 2021

Reply from Bath Building Society Hello Thank you for sending in your response, glad the staff were able to answer all your questions. Caroline Customer Support Department. Response date: 1st July 2021

Super service today

Went into Wood street today to sort out a few things super service , thank you Tracey for the confirmation phone call of funds in to my account. Really helpful Reviewed on: 29th June 2021

Reply from Bath Building Society Thanks so much for the lovely review, we appreciate it! Holly, Customer Service Team Response date: 30th June 2021

Quick and efficient

Very good communications, it so much better being able to deal with a real person for transactions. Reviewed on: 29th June 2021

Reply from Bath Building Society Thanks for the fantastic review! Holly, Customer Service Team Response date: 30th June 2021

Excellent staff and excellent service

It’s incredibly outstanding staff and service. I am happy to be Bath building society client. Reviewed on: 24th June 2021

Reply from Bath Building Society And we are happy to have you as a member! Many thanks for the lovely review, we appreciate it. Holly, Customer Service Team Response date: 28th June 2021

Brilliant customer service.

I have found it easy and a pleasure dealing with Jane, she has dealt with everything efficiently and made the process super easy. Reviewed on: 24th June 2021

Reply from Bath Building Society What a fantastic review, thanks so much! Holly, Customer Service Team Response date: 28th June 2021

Jane was extremely helpful and friendly

Easy to contact and helpful staff Reviewed on: 22nd June 2021

Reply from Bath Building Society I will pass on your kind comments to Jane, thanks! Holly, Customer Service Team Response date: 28th June 2021

Always efficient, and works for local people.

have a branch in Keynsham. (just moved there!) Reviewed on: 21st June 2021

Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Service Team Response date: 28th June 2021

Chat with Jane

Jane was very helpful. No improvements required as far as I am concerned. Reviewed on: 17th June 2021

Reply from Bath Building Society Hello glad you are happy and Jane was able to help you. Thank you for your response. Caroline, Customer Support Department. Response date: 18th June 2021

Incredibly prompt and helpful information. Thank you.

A valuable local business. Service is first class. Reviewed on: 17th June 2021

Reply from Bath Building Society Good Morning, thank you for taking the time to send your response. So pleased you received first class service. Caroline, Customer Support Department. Response date: 18th June 2021

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