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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1826 reviews)

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4.65

Based on 1,826 reviews, last reviewed 15th Nov 2024

763% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

Every time I have visited a branch, Wood Street or M... Every time I have visited a branch, Wood Street or Moorland Road, I have been very impressed with the service and how kind and helpful the staff are. ... Read more Reviewed on: 15th November 2024

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Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (1826)

Great local building society but confusing on-line account

Bath Building Society is a great local society for Bath. My extremely secure online account has been a little frustrating as the different passwords are confusing. Simplifying the logging in process in a secure way would be really helpful. Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for your feedback, all suggestions are very welcomed. Holly, Customer Support Team Response date: 24th June 2020

Top Local Society

One of the best rate payers, efficiently managed, friendly and helpful staff. Reviewed on: 4th June 2020

Reply from Bath Building Society Such a lovely review, Thanks! Holly, Customer Support Team Response date: 24th June 2020

Local

I like to support local Building Society Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for supporting us! Holly, Customer Support Team Response date: 24th June 2020

Outstandiny

Friendly professional and helpful. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank for taking the time to review us. Holly, Customer Support Team Response date: 24th June 2020

The

Good customer experience with friendly staff. Reviewed on: 4th June 2020

Reply from Bath Building Society Fantastic to hear this! Holly, Customer Support Team Response date: 24th June 2020

If only other banks served so well!

Despite the limited need for attention with my Business Bond, when I ring the receptionist is always cheery andd responds quickly with the documents I need. Natwest and Santander in contrast are a nightmare of inefficiency, as if customers are a nuisance! Reviewed on: 4th June 2020

Reply from Bath Building Society Such a lovely review, thanks so much! Holly, Customer Support Team Response date: 24th June 2020

Friendly atmosphere and committed and friendly staff

I like the staff and the environment but more sweets on the counter would help? Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the great feedback, we will see what we can do about the sweets! Holly, Customer Support Team Response date: 24th June 2020

Always friendly, Always Professional

It's always a pleasure to see Jonathan and his team at BIBs. They're a thoroughly competent and happy gang, Reviewed on: 4th June 2020

Reply from Bath Building Society So great to hear, Jon will be very pleased with your kind review. Holly, Customer Support Team Response date: 24th June 2020

Banking during Covid

Always friendly and helpful staff and a pleasure to deal with . Reviewed on: 4th June 2020

Reply from Bath Building Society We are happy to support our members at this difficult time. Holly, Customer Support Team Response date: 24th June 2020

Nice people nice position

I don't go in there very often but whenever I do I get a warm welcome and I feel that nothing is too much trouble for the staff there. I come out feeling confident that my. money is safe. Reviewed on: 4th June 2020

Reply from Bath Building Society Wonderful to hear you feel this way. Thanks for your feedback. Hope to see you again soon. Holly, Customer Support Team Response date: 24th June 2020

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