Write a review

Newsletter

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

View other Bath Building Society products

4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2374)

Excellent Accounts and Brilliant Customer Service

The society offers a great range of competitive products. Their customer service is second to none. Louisa in particular is a credit to the society. Reviewed on: 3rd June 2021

Reply from Bath Building Society Thanks for the fantastic feedback! Holly, Customer Service Team Response date: 5th June 2021

Excellent service

The service I have received from Corinne has been consistently excellent. She responds immediately, is polite and helpful and a credit to the Bath Building Society. There is nothing I can think of that she could do better. Thank you! Reviewed on: 3rd June 2021

Reply from Bath Building Society Such a wonderful review, I will pass on your kind comments to Corinne. Holly, Customer Service Team Response date: 5th June 2021

Excellent response today

I did not know that online access was available ... perhaps the option could have been mentioned when the account was opened Reviewed on: 2nd June 2021

Reply from Bath Building Society I'm so pleased we could help, thanks for taking the time to review us! Holly, Customer Service Team Response date: 3rd June 2021

Very efficient and helpful

I have found Bath Building society staff to be very efficient, polite and helpful. Reviewed on: 2nd June 2021

Reply from Bath Building Society Thanks for the fantastic feedback, so kind of you! Holly, Customer Service Team Response date: 3rd June 2021

Very friendly, helpful staff that get your issues sorted quickly

Very friendly, helpful staff that get your issues sorted quickly Reviewed on: 1st June 2021

Reply from Bath Building Society Thank you for the wonderful feedback. Holly, Customer Service Team Response date: 1st June 2021

Excellent Customer Service

BIBS provide an old fashioned customer orientated service which is sadly dying out elsewhere. The staff are without exception friendly, helpful and cooperative and go to great lengths to help the customer. I strongly recommend holding an investment account with BIBS as it allows you to carry out many financial transactions which one might otherwise have to queue up for in the bank. If there is anything else you could do better it would be to offer higher investment interest rates. Well done to all staff at Moorland Road! Reviewed on: 31st May 2021

Reply from Bath Building Society Thanks so much for taking the time to feedback to us, we appreciate it! Holly, Customer Service Team Response date: 1st June 2021

Quick response

all my queries solved instantly using their chat. Reviewed on: 27th May 2021

Reply from Bath Building Society This is great to hear, thanks for the lovely review! Holly, Customer Service Team Response date: 1st June 2021

Efficient

Swift response to my query today Reviewed on: 26th May 2021

Reply from Bath Building Society Thanks for taking the time to review us. Holly, Customer Service Team Response date: 1st June 2021

Nothing bad to say

The specific facility we're using, ie a trust account that can be accessed and used entirely online including use by a trustee overseas. Not sure you could make the experience better. Reviewed on: 26th May 2021

Reply from Bath Building Society Many thanks for the fantastic review. Holly, Customer Service Team Response date: 1st June 2021

Remarkable service

A refreshing change of Building Society standards & outstanding personal service in a world generally devoid of these qualities. On-Line facilities are not up to modern banking standards but the service more thank makes up for this deficiency. Reviewed on: 25th May 2021

Reply from Bath Building Society Thank you for your lovely feedback, I will pass this onto the teams. Louise, Savings Operations Manager Response date: 26th May 2021

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Club Lloyds Saver
from Lloyds Bank 4.32 from 78 reviews
Online Saver Plus
from Triodos Bank 4.82 from 553 reviews
Savings
from Swansea Building Society 4.20 from 6 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.87 from 422 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub