Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2036 reviews)

View other Bath Building Society products

4.69

Based on 2,036 reviews, last reviewed 24th Jun 2025

65% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Katie on online chat v helpful. Katie on online chat v helpful.dealt effectively with my query Reviewed on: 24th June 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2036)

very frendily and helpful

happy as you are like it becouse i can go to look a roun bath at same time Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to leave this lovely review. Yes, we agree. Bath is very beautiful we are very lucky! Holly, Customer Support Team Response date: 22nd June 2020

Best building society

Even during these difficult times they have provided an excellent and efficient service.I personally don’t think that they can improve the service they provide. Reviewed on: 4th June 2020

Reply from Bath Building Society Such wonderful feedback, thanks so much! Holly, Customer Support Team Response date: 22nd June 2020

Good in branch service but somewhat limited in accopunts

Would be better if childrens accounts could be toppped up by bank transfer Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for the feedback, you can certainly pay funds into the children's account via bank transfer, no problem at all. Please call me on 01225 423271 and I can help you with this or you can email [email protected] if you prefer. Holly, Customer Support Team Response date: 22nd June 2020

Friendly traditional building society

Always friendly staff who are happy to help Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for the lovely review. Holly, Customer Support Team Response date: 22nd June 2020

Low Savings Interest Rates

The returns from a Bath Building Society savings account are so derisory it makes it almost not worth saving, you may get a better return by picking up discarded coins from the pavement. This sets a worrying STRONG message in particular to the young that it is NOT WORTH SAVING, which will have bad repercussions for the future of the Bath Building Society and the country. I for one am disappointed by the Bath Building Society message and will NOT forget it in the future, when Bath Building Society may want my money but because of it actions regarding the return on my money now, I will be reluctant to let Bath Building Society use my money at that time in the future. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your feedback. I share your frustration that savings rates are so low at the moment but with the Bank of England base rate at an historic low of 0.10% there is only so much flexibility we have. If you look at all of the rates that are available on the market and comparale, which I do daily, you will see that our rates are competitive, if not market leading. You make an excellent point about encouraging the young to save. If it had not been for the virus we would have already launched a new Regular Saver account aimed at 16-25 year olds available primarily through our branches. Last week we however made the decision to go ahead with this launch in July with our branch staff handing off the opening to our remote staff now working at home. This will be limited to only those aged 16-25, living, working or studying in Bath but will have an interest rate of 4.00% AER. Hopefully this rate will show you how serioulsy we take encouraging the savings habit especially for the young. We have other new products in the pipelines so please keep an eye on your 'in box' Colin McDougall, Head of Marketing and Savings Response date: 5th June 2020

Not impressed

Not impressed that my interest rate went down when I need you most. How you can do it to loyal customers is not the way to keep them Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your feedback. Unfortunately we had no option other than to respond to the Bank of England reducing their base rate by 0.65% to a record low of 0.10%. The only way we could not reduce our savings rates would have been to not reduce our mortgage rates which would be the opposite of what the government is trying to achieve in these difficult times and unfair to our mortgage customers. In order to retain our most loyal savings customers we have tried our best to ensure that our rates are competitive and to review them on a regular basis. As a result of such a review last week we have just increased the rate on our 60 Day notice account from 0.60% to 0.80% AER. I am also pleased to advise you that we will soon be launching some competitively priced new products, one of which will only be available to our most loyal customers, so please keep an eye on you 'in box'. Response date: 5th June 2020

excellent service every time

always friendly and professional Reviewed on: 4th June 2020

Reply from Bath Building Society Lovely feedback, thanks so much. Holly, Customer Support Team Response date: 22nd June 2020

Great to deal with.

Always very good administration. Good interest rates (in today’s environment) for maturing fixed rate Bonds. Reviewed on: 4th June 2020

Reply from Bath Building Society So lovely to hear, thanks for taking the time to review us. Holly, Customer Support Team Response date: 22nd June 2020

Great interaction and staff know their products

Great to deal with and staff are polite and knowledable Reviewed on: 4th June 2020

Reply from Bath Building Society Such wonderful feedback, thank you. We really appreciate it! Holly, Customer Support Team Response date: 22nd June 2020

Courteous staff working very professionally.

I like the way the staff at the BIBS in South Petherton go the extra mile and even in these troubled Covid19 times they manage to serve their customers, even if it is through the letter box in the glass front door! Reviewed on: 4th June 2020

Reply from Bath Building Society The staff at South Petherton will be delighted with your review. We are glad to hear you receive such a great service there. Holly, Customer Support Team Response date: 22nd June 2020

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Online Bonus Saver
from HSBC 4.02 from 11 reviews
Savings
from Chetwood Bank 4.63 from 742 reviews
Fixed Rate Savings
from first direct 4.96 from 13 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.70 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub