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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1884 reviews)

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4.65

Based on 1,884 reviews, last reviewed 20th Feb 2025

66% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

Helpful staff Staff have been approachable and helpful whenever I have needed to contact them Reviewed on: 20th February 2025

Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (1884)

Excellent Customer Relationship

BIBS offers a great personal service that for the most part is missing in the larger banking landscape, and a range of hassle-free savings products. Reviewed on: 2nd June 2020

Reply from Bath Building Society Thanks for the wonderful review. Holly, Customer Support Team Response date: 24th June 2020

Completely professional, friendly and helpful.

Needed advice which Jonathan provided. Opened our account quickly. Excellent service totally recommended. Reviewed on: 1st June 2020

Reply from Bath Building Society I will pass your comment to Jon, who i'm sure will be very pleased with your comment. Holly, Customer Support Team Response date: 24th June 2020

The Branch staff always remember me!

It's refreshing to walk into the Society and be greeted like an old friend. Bath Building Society is where I keep all my savings so it's important to feel valued and reassured your money is in a safe place. Reviewed on: 1st June 2020

Reply from Bath Building Society Many thanks for your wonderful review. Holly, Customer Support Team Response date: 24th June 2020

excellent

excellent thank you thank you very much Reviewed on: 1st June 2020

Reply from Bath Building Society Thanks for your 5 star review. Holly, Customer Support Team Response date: 22nd June 2020

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