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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2346 reviews)

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4.74

Based on 2,346 reviews, last reviewed 17th Jun 2026

72% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A welcome helping hand I needed to move an account and provide a lot of documentation. The customer service people helped me with that and were very patient. Reviewed on: 17th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2346)

Accessing online account for information to complete tax return

Both Corinne and Caroline were extremely helpful during our online chat and my problem was solved and questions answered really efficiently. the log on process was a little baffling and complex but now that I've succeeded once I'm confident I will be able to do it again, or at least I know I can get help if I have any problems. Reviewed on: 29th January 2021

Reply from Bath Building Society I will pass on your lovely comments to Caroline and Corinne, thanks for taking the time to review us. Holly, Customer service team Response date: 1st February 2021

Barry was Brilliant

Great customer service and problem sorted! Reviewed on: 29th January 2021

Reply from Bath Building Society Fantastic, I'm pleased Barry was able to help you. Holly, Customer service team Response date: 1st February 2021

Opening an account was straightforward and statements/explanations/requests, on the website and in e-mails, clear and helpful

Throughout this application to open a savings account, I have the impression that the Society is concerned to provide an efficient, personal and supportive service Reviewed on: 27th January 2021

Reply from Bath Building Society This is spot on, we do strive to provide an efficient, personal and supportive service. We really appreciate the fab feedback. Thanks! Holly, Customer service team Response date: 27th January 2021

Very helpful and understanding

Barry was friendly and helpful, fixed the problem and all is good Reviewed on: 27th January 2021

Reply from Bath Building Society Thankyou very much for taking the time to review us. I will pass on your kind comments to Barry. Holly, Customer Service team Response date: 27th January 2021

Very speedy and gave not only info but solved the problem too!

Local, responsive to our needs. It would be nicer to have higher interest on our savings but we realise that this is due to worldwide economic factors and beyond your control! Reviewed on: 27th January 2021

Reply from Bath Building Society Thanks so much for your kind review. Holly, Customer Service team Response date: 27th January 2021

An excellent service

This really is an exceptional building society, staff are highly skilled, professional and all to resolve issues swiftly. I contacted staff via an email query and had a response from Corrine within a matter of minutes Reviewed on: 26th January 2021

Reply from Bath Building Society I'm pleased Corinne was able to help you and I will pass on the lovely feedback. Holly, Customer Service team Response date: 27th January 2021

Junior ISA information

Excellent customer service, very helpful and informative agent. Reviewed on: 26th January 2021

Reply from Bath Building Society This is really great to hear, thanks! Holly, Customer Service team Response date: 27th January 2021

DISCUSSED TRUST ACCOUNTS

I WILL BE HAPPIER WHEN YOU START DOING NEW TRUST ACCOUNTS AGAIN Reviewed on: 25th January 2021

Reply from Bath Building Society Good Morning, As soon as the Trust accounts are available they will be advertised on our Website, alternatively you can call us and leave your name and number and we will contact when they are available again. Thank you for taking the time to respond. Caroline, Customer Support Department. Response date: 28th January 2021

Efficient and Friendly

Always quick to respond and helpful. A great team! Reviewed on: 25th January 2021

Reply from Bath Building Society Thanks for taking the time to review us, we appreciate it. Holly, Customer Service Team Response date: 25th January 2021

Answered a query I had regarding a savings account

I liked how quickly my query was answered. Reviewed on: 22nd January 2021

Reply from Bath Building Society Many thanks for the kind review. Holly, Customer Service Team Response date: 25th January 2021

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