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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2115 reviews)

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4.70

Based on 2,113 reviews, last reviewed 12th Nov 2025

29% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

The Bond I took out had a very competitive rate. The Bond I took out had a very competitive rate. The service at your “Temporary” branch in Queen’s Square was very good. Reviewed on: 12th November 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2115)

Great service for 10 plus years

Local bank with a personal feel. Highly recommended. Reviewed on: 23rd June 2020

Reply from Bath Building Society Thanks so much for the fantastic review. We really appreciate it! Holly, Customer Support Team Response date: 23rd June 2020

Branch Feedback

Ease of contact (no call centre), very prompt replies, clear explanations, very quick actions. I felt confident and at ease and didn't have to leave the house. All done including cheque in a week! Reviewed on: 22nd June 2020

Branch Feedback

Excellent service. Keep it up! Reviewed on: 19th June 2020

Dealt with the closing of a dormant account swiftly and with clarity, thank you

Never had any problems. Account went dormant, they closed it quickly and with little hassle. Reviewed on: 18th June 2020

Reply from Bath Building Society Many thanks for your review. It's great to hear we could sort this so quickly for you, we are always happy to help! Holly, Customer Support Team Response date: 22nd June 2020

Barry was exceedingly polite, patient, friendly, and helpful.

My problem with starting online was resolved with no difficulty. Reviewed on: 18th June 2020

Reply from Bath Building Society Thanks for leaving this fantastic feedback. Barry will be delighted. Holly, Customer Support Team Response date: 22nd June 2020

Straight forward transaction executed in minutes

Corrine was very pleasant and professional and dealt with my enquiry efficiently Reviewed on: 18th June 2020

Reply from Bath Building Society Corinne will be pleased to hear your lovely review. Holly, Customer Support Team Response date: 22nd June 2020

Hopefully problem solved

The young lady who dealt with my problem this morning was polite, very helpful and patient, Hopefully she has given me all the information to sort out the problem that I am having with your site. She was great. Reviewed on: 18th June 2020

Reply from Bath Building Society So pleased we could help you. Thanks for taking the time to leave this kind review. Holly, Customer Support Team Response date: 22nd June 2020

Financial service you seek!

Always polite and obliging . Caring about customers . Reviewed on: 17th June 2020

Reply from Bath Building Society Such a lovely review. Thank you. We really appreciate it! Holly, Customer Support Team Response date: 22nd June 2020

No endless waiting on the phone gets my vote

The phone is always answered within a matter of seconds, by a human. That sort of personal service still matters! Reviewed on: 16th June 2020

Reply from Bath Building Society Thanks for leaving this fantastic review, it's great to hear you appreciate our efficient and personal service. Hope to speak to you again soon. Holly, Customer Support Team Response date: 22nd June 2020

Branch Feedback

Friendly and efficient communication. Reviewed on: 15th June 2020

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Bath Building Society: Savings reviews

29% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2115)

Great service for 10 plus years

Branch Feedback

Branch Feedback

Dealt with the closing of a dormant account swiftly and with clarity, thank you

Barry was exceedingly polite, patient, friendly, and helpful.

Straight forward transaction executed in minutes

Hopefully problem solved

Financial service you seek!

No endless waiting on the phone gets my vote

Branch Feedback

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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