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Bath Building Society: Savings reviews

View other Bath Building Society products
4.73
Based on 2,374 reviews, last reviewed 27th Aug 2026
20% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026
Ron M's avatar
Ron M

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026
Hope's avatar
Hope
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Questions on passbook content

5
I was checking an ISA transfer in to Bath BS and had questions on items in the passbook. Louisa kindly responded with chat on line and rapidly answered my questions. Reviewed on: 5th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Afternoon, So pleased Louisa was able to help you on Chat, Thank you for taking the time to respond, Caroline, Customer Support Department. Response date: 5th March 2021
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Bath Building Society

Online management

5
Managing my building society online is so easy. I can email the team with transfer requests and updates. The team are very efficient and response in a timely manner. I would highly recommend. Reviewed on: 4th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Afternoon, Thank you for taking the time to send your positive comments. Caroline, Customer Support Department. Response date: 5th March 2021
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Bath Building Society

A very efficient building society with pleasant and helpful staff

5
I like the prompt service I receive managing my on-line account Reviewed on: 4th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Afternoon, Pleased that you are managing your account on line and receiving efficient service. Thank you for your response, Caroline, Customer Support Department. Response date: 4th March 2021
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Bath Building Society

Bath branch review

5
Offered regular saver unlike some builiding societies and also variable, interest rate is competitive with other providers of same accounts. Reviewed on: 3rd March 2021
Bath branch customer's avatar
Bath branch customer

Excellent chat line service today

3
nothing I can think of for the time being Reviewed on: 3rd March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Afternoon, Glad you found the Chat service helpful, Thank you for taking the time to send in your response, Caroline , Customer Support Department. Response date: 4th March 2021
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Bath Building Society

Bath branch review

5
Small local society which accepts savings account applications from outside its own local area Reviewed on: 2nd March 2021
Bookcock's avatar
Bookcock

Bath branch review

5
Excellent customer service, and a very quick postal account opening Reviewed on: 1st March 2021
Bath branch customer's avatar
Bath branch customer

All my problems solved

5
It's excellent just as it is and I have never had any problems in all the years I have been a customer Reviewed on: 27th February 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Fanatastic! Thanks for the lovely review. Holly, Customer Service Team Response date: 1st March 2021
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Bath Building Society

Good friendly , old fashioned quality service. Staff all lovely to deal with!

5
You can always rely on BBS staff to deal with your requests quickly and correctly Reviewed on: 25th February 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Morning, Thank you for finding the time to send your lovely response, Caroline, Customer Support Department. Response date: 26th February 2021
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Bath Building Society

Very helpful

4
Feels personal and friendly. I found it difficult to set up my on-line account, but was helped every time I messed up. Thank you Reviewed on: 25th February 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Morning, Thank you for finding the time to send in your response, I'm glad we were able to help you set up on line.Caroline, Customer support Department. Response date: 26th February 2021
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Bath Building Society

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