Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2036 reviews)

View other Bath Building Society products

4.69

Based on 2,036 reviews, last reviewed 24th Jun 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Katie on online chat v helpful. Katie on online chat v helpful.dealt effectively with my query Reviewed on: 24th June 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2036)

Great service, but interest rates plummeted...

It feels very personal. The phone is answered quickly, and questions are always answered. Obviously, though, the society need to offer a competitive interest rate! Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your generous comments regarding our service. Clearly you are disappointed about our rates but I truly believe that our rates are competitive but with the Bank of England base rate at an all time low of 0.10% it is difficult to offer rates that you are going to get excited about. I can however confirm that this week we have increased the rate on our 60 Day notice account from 0.60% to 0.80% and if you keep an eye on your inbox we have some attractive new savings accounts that we will be launching in the next few weeks. Colin McDougall, Head of Marketing and Savings. Response date: 4th June 2020

Pleasure to vist local branch

like building society's used to be and i my opinion should be Reviewed on: 4th June 2020

Reply from Bath Building Society Great to hear you receive such a great service in your local branch. Holly, Customer Support Team Response date: 22nd June 2020

friendly

friendly but not the best interest rate at moment Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us. Holly, Customer Support Team Response date: 22nd June 2020

Customer service is excellent!

My company was a business customer with Bath Building Society. We initially became customers under difficult (external) circumstances, and although the staff may not have been best placed to help us initially, they listened and helped us to the best of their knowledge, in an area they wouldn't normally deal with. Our relationship manager Emma Seymour could not do enough to help us, was always professional, courteous, and a delight to work with, all of our queries were quickly and efficiently dealt with, and she would follow up with phone calls, to add that personal touch- which I feel is very important, it gave us great customer confidence knowing we had a trustworthy and helpful contact to return to. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks so much for this wonderful feedback, I will pass to onto Emma. She will be very pleased. Holly, Customer Support Team Response date: 22nd June 2020

Useful local building society

We have been members of the Bath BS for many years and it has served us well . Reasonable interest rates for savers, lower expenses than larger societies. Reviewed on: 4th June 2020

Reply from Bath Building Society Thankyou for saving with us for many years, we hope to see you again soon. Holly, Customer Support Team Response date: 22nd June 2020

Bath

Support local business before you lose them Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for supporting us. Holly, Customer Support Team Response date: 22nd June 2020

Staff are very friendly and knowledgeable.

Welcoming offices and staff. Opening hours are good we Ben through covid19 Reviewed on: 4th June 2020

Reply from Bath Building Society We are pleased to be able to continue to help you during this difficult time. Thanks for your feedback. Holly, Customer Support Team Response date: 22nd June 2020

A supurb building Society totally focused on supporting its members

This society goes the extra mile to be helpful, has principles and integrity, it cannot be bettered anywhere, it is a shinning example which other societies need to follow Reviewed on: 4th June 2020

Reply from Bath Building Society Such a wonderful review. Thanks, we really appreciate it. Holly, Customer Support Team Response date: 22nd June 2020

Difficult Years

There was a time I would have filled in all the gold stars ! I have always stuck with BBS because I believed in their interest in the local community, However I have been affected and disappointed in the "disposal" of the letting agency. I have never been one to chase the highest interest % for savings, believing I was playing a small part in helping local economy and maybe local first time buyers; Bath is very expensive. Due to the Covid 19 pandemic I have registered for on line access in case I needed funds, had a few teething problems but all in the name of security and help was at hand, thank you. Not sure if I will be leaving all the funds in the Instant Access ISA at new lower rate. Sorry! Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for your feedback. Holly, Customer Support Team Response date: 22nd June 2020

Building society with local and mutual ethos

Be able to find specific account terms on website Reviewed on: 4th June 2020

Reply from Bath Building Society Thankyou for taking the time to review us. Very kind. Holly, Customer Support Team Response date: 22nd June 2020

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Easy Access Savings
from JN Bank UK 4.92 from 84 reviews
Savings accounts
from Tandem 4.75 from 44 reviews
Junior ISA
from Earl Shilton Building Society 0.00 from 0 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.70 from 309 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub