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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2300)

Always proper service , and now with no "built- in Covid "delays.

If only some banks (no names, no pack drill) were so efficient and responsive. Reviewed on: 17th December 2020

Reply from Bath Building Society Thank you Mr Elkan. Your feedback is very much appreciated. Colin McDougall, Head of Marketing and Savings. Response date: 30th December 2020

absolutely fantastic service staff brilliant

nothing to improve on service excellent Reviewed on: 17th December 2020

Reply from Bath Building Society Great feedback but we will still try and improve further! Colin McDougall, Head of Marketing and Savings. Response date: 30th December 2020

Prompt and professional; with thanks for clear guidance

Please continue to be just as professional and responsive in 2021. Happy Christmas Reviewed on: 17th December 2020

Reply from Bath Building Society We will do our very best. Surely it will be easier next year. Hopefully we can help you have a happy and prosperous new year. Colin McDougall, Head of Marketing and Savings Response date: 30th December 2020

Webchat support - Liz

So refreshing to talk to a real person on a webchat. Liz was polite and most helpful. Created a very positive first impression with Bath BSoc. Reviewed on: 14th December 2020

Reply from Bath Building Society So pleased Liz was able to help you. I will pass on your lovely review to her. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Superb service from Greame (last name) Very impressed, fast and efficient Reviewed on: 14th December 2020

Reply from Bath Building Society So great to hear, thankyou! Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

I deposited Reviewed on: 12th December 2020

Reply from Bath Building Society Thanks for your review Mark. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Owned by members not share-holders Reviewed on: 11th December 2020

Reply from Bath Building Society Many thanks for taking the time to leave feedback. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Customer service was excellent. Thank you! Reviewed on: 11th December 2020

Reply from Bath Building Society Thanks Mrs Woodward. so lovely to hear. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Personal service, and so helpful. A person answers the phone instead of a computer. Wonderful! Reviewed on: 10th December 2020

Reply from Bath Building Society Thankyou! We enjoy speaking to our lovely members on the phone. Holly, Customer Service Team Response date: 12th January 2021

Bath branch review

Always excellent service! Very friendly Reviewed on: 10th December 2020

Reply from Bath Building Society So wonderful to hear. Holly, Customer Service Team Response date: 12th January 2021

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Bath Building Society: Savings reviews

233% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2300)

Always proper service , and now with no "built- in Covid "delays.

absolutely fantastic service staff brilliant

Prompt and professional; with thanks for clear guidance

Webchat support - Liz

Bath branch review

Bath branch review

Bath branch review

Bath branch review

Bath branch review

Bath branch review

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Mortgages

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