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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Staff are very helpful and professional on the rare occasions that we need their help.

A more comprehensive internet banking facility would be useful. Reviewed on: 12th June 2020

Reply from Bath Building Society Many thanks for your review. Holly, Customer Support Team Response date: 22nd June 2020

Nothing is too much trouble

I have had deposits of vastly varying amounts of money for about thirteen or fourteen years. Bath Building Society was recommended by my financial adviser and I can honestly say BBS has never put a foot wrong. I have a postal account and my requests to move money have always been dealt with by return and on the few occasions it has been necessary for a phone call to be made I have always felt that the person making contact did know something about my affairs, I have never felt like just a number. Thank you Bath Building Society. I look forward to a long and happy relationship between us. Reviewed on: 11th June 2020

Reply from Bath Building Society This is so wonderful to hear. Thanks for being such a loyal customer. I look forward to speaking to you again soon. Holly, Customer Support Team Response date: 22nd June 2020

Prompt customer service

Friendly and professional staff on telephone. Efficient postal service Reviewed on: 11th June 2020

Reply from Bath Building Society What lovely feedback. Thankyou, we really appreciate it. Holly, Customer Support Team Response date: 22nd June 2020

Competitive rates and efficient operation

Very helpful staff. Always a very satisfying personal experience. Reviewed on: 11th June 2020

Reply from Bath Building Society Thankyou for this fantastic feedback. Holly, Customer Support Team Response date: 22nd June 2020

Staff very helpful and willing

It is not too much trouble to help customers through this troubled time and helping to transfer our money Reviewed on: 11th June 2020

Reply from Bath Building Society We are very happy to help you, thanks for the lovely review. Holly, Customer Support Team Response date: 22nd June 2020

Friendly

A very friendly & helpful Agency in South Petherton Reviewed on: 11th June 2020

Reply from Bath Building Society Thanks for your review. The South Petherton staff will be delighted to hear the lovely feedback. Holly, Customer Support Team Response date: 11th June 2020

absolutely fantastic service staff brilliant

Cant fault service in any way. Friendly helpful staff and nothing is too much trouble they are fantastic. Would highly recommend to everyone. In these trying times service has remained exceptional and professional. Thankyou so much Reviewed on: 11th June 2020

Reply from Bath Building Society Wow. We love that you are so pleased with our service. Thanks so much for taking the time to write this. We really appreciate it. Holly, Customer Support Team. Response date: 11th June 2020

Always helpful and keep you well informed

Always helpfyl and keep you informed Reviewed on: 11th June 2020

Reply from Bath Building Society Thanks for the great feedback! Holly, Customer Support Team Response date: 11th June 2020

I use midsomer Norton branch mostly the two ladies that work there are so friendly and helpful

Not far for me to go nothing to much trouble for the ladies at midsomer Norton took my grandchildren there to open a account and they love going there to put pocket money and birthday money away Reviewed on: 10th June 2020

Reply from Bath Building Society So lovely to hear, will pass onto the Midsomer Norton ladies. Hope to see you again soon. Holly, Customer Support Team Response date: 11th June 2020

Poor interest rates for careful savers

I like the fact that you are local. The service is friendly. I think that better incentive to save would benefit a lot of people to think about their future. Reviewed on: 9th June 2020

Reply from Bath Building Society Many thanks for your feedback. Holly, Customer Support Team Response date: 11th June 2020

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