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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2111 reviews)

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4.70

Based on 2,111 reviews, last reviewed 7th Nov 2025

34% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

Very friendly and helpful. Very friendly and helpful. Nice to have a local branch with real people. Reviewed on: 7th November 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2111)

I have always had excellent service from the branch.

I have always had excellent service from the branch. I only visit once a year now as have moved to Cornwall. They have been excellent when I have had to phone them as I am not computer literate Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for the feedback. I will pass on the kind words to the team here. Sam Dorrington, Branches Manager Response date: 22nd October 2024

I signed up online for a savings account.

I signed up online for a savings account. The first attempt failed as I never received my code in the post. I spoke to the customer service team who were excellent and i had to re-submit my application which then worked. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, I am sorry you had issues when first trying to apply for an account, however I am glad we were able to get this working for you. If you need any further assistance we are always happy to help. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Promoting Mutuals By Better Rates

The saving rates need to be much better so people can see the value of a mutual organisation Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates in line with the Bank of England Base Rate, and always try to offer the best we can. Sam Dorrington, Branches Manager Response date: 22nd October 2024

very efficient on-boarding process

very efficient on-boarding process Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback, we are glad you didn't have any issues when onboarding with ourselves. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Good service

A postal account held for a number of years - good service, good interest rates and regular contact Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback. I am glad you are happy with the service we have provided you over the years. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Good customer services helpful and informative

Good customer services helpful and informative Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback. We are always happy to help however we can. Regards, Sam Dorrington, Branches Manager. Response date: 22nd October 2024

Efficient service.

When I have needed to make a transaction it has been straightforward. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for the feedback. If you ever need assistance we are always happy to help. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Bibs the way to save..

I am a fixed rate saver and have always had a good rate on my savings…I also had my mortgage with them..they are also very good at giving out information to its customers. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for being a long term member with ourselves. We hope to continue to offer you the best service possible. Sam Dorrington, Branches Manager Response date: 22nd October 2024

It’s fine , nothing to complain about

It’s fine , nothing to complain about Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, I am glad you have not had any issues. If you ever need to contact us, we are always here to help. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Great Building Society

I've had an account with Bath Building Society since childhood and have never had any issues. New app and website makes it easier to access money. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, I am glad you have not had any issues so far, and look forward to helping you if you need anything! Sam Dorrington, Branches Manager Response date: 22nd October 2024

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