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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2035 reviews)

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4.69

Based on 2,035 reviews, last reviewed 16th Jun 2025

58% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Rokas was very helpful and resolved my issues prompt... Rokas was very helpful and resolved my issues promptly, but there had been previous issues i.e. having filled in a change of signatory form a couple o... Read more Reviewed on: 16th June 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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Bath Building Society Savings reviews (2035)

The on-line service is excellent

The on-line service is excellent Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, we are glad you have a had a positive experience, and hope you have many more with ourselves. Sam Dorrington, Branches Manager Response date: 18th September 2024

Nothing at all to write about here

Nothing at all to write about here Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, we are always here via telephone or branch if you wish to contact us. Thanks. Sam Dorrington, Branches Manager. Response date: 18th September 2024

Always friendly and helpful staff in both Bath offices.

Always friendly and helpful staff in both Bath offices. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team. Sam Dorrington, Branches Manager Response date: 18th September 2024

Very easy to use on line app

Very friendly and efficient staff with an easy to use on line app a good selection of saving accounts Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, I am glad you've had a positive experience. We look forward to helping you however we can. Sam Dorrington, Branches manager Response date: 18th September 2024

I had to do a withdrawal and it went without stress...

I had to do a withdrawal and it went without stress or issue - Many thanks Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the team. Sam Dorrington, Branches Manager Response date: 18th September 2024

The Local Done Good

Always there for me. A local Financial Company, who provide a professional, personal service. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for the positive feedback, and we will continue to serve you however required. Sam Dorrington, Branches manager Response date: 18th September 2024

They have always explained options, they are patien...

They have always explained options, they are patient and friendly and kind, they listen to people even for a little chat. They always try to explain any problems we experience. I recently opened a cash isa, I didn't think I could on my income, the staff walked me through my options and explained anything I struggled to understand. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you very much for the feedback, we are always willing to help or explain any queries you have. Just pop in like always! Sam Dorrington, Branches Manager Response date: 18th September 2024

Speaking to real people.

Always easy to speak to a real person and they always try and help. The seem happy to go that bit extra to sort a problem out. Reviewed on: 13th September 2024

Reply from Bath Building Society We always strive to give the best service possible, and I am glad you have experienced this. Thank you. Sam Dorrington, Branches Manager Response date: 18th September 2024

Moorland Road, Bath team are the best!!

Moorland Road provide friendly and helpful service. Great team and lovely place to visit. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team in Moorland Road. Sam Dorrington, Branches Manager Response date: 18th September 2024

It would be good to enrol in accounts entirely onlin...

It would be good to enrol in accounts entirely online without having to send paper copies in the post. This may have changed now but when I applied for an account, that was the biggest pain. Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, all of our accounts should now be possible to open online through our website! Sam Dorrington, Branches Manager Response date: 18th September 2024

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