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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

Moorland Road Branch

Friendly and efficient, knowledgeable staff. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Lynn, Thanks for the feedback. We pride ourselves on the great service we give in branch and no task is too small. I will pass the kind words onto the team at Oldfield Park. If you ever need to contact us, please do reach out. Sam Dorrington, Branches Manager Response date: 14th March 2025

It's always easy to get assistance in-branch or via...

It's always easy to get assistance in-branch or via telephone or email. They are members of the community and are always willing to help. Quality of service is high, communication is excellent and rates are fair and generous. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your wonderful feedback! We're pleased to hear that it's always easy for you to get assistance in-branch, via telephone, or email. We're glad that you find our service quality high and our rates fair and generous. We look forward to assisting you again soon. Chris Burns - Customer Service Officer Response date: 10th March 2025

Oldfield Park Branch.

Use the Oldfield Park Branch. Always happy helpful staff.l Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Annielou, Thanks for the feedback. We prid ourselves on the great service we give in branch and no task is too small. I will pass the kind words onto the team at Oldfield Park. If you ever need to contact us, please do reach out. Sam Dorrington, Branches Manager Response date: 14th March 2025

Savings with excellent service.

All savings transaction completed without fuss and most efficiently. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your feedback! We're pleased to hear that all your savings transactions were completed efficiently and without. We strive to provide excellent service, and it's great to know that we met your expectations. Chris Burns - Customer Service Officer Response date: 10th March 2025

Down to earth.

Down to earth , easy to find out things. 5 minuets to transfer one account to another. Will remain a new costumier. Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Andrew, Thank you for your feedback! We're glad to hear that you find our service down to earth and easy to navigate. It's great to know that transferring accounts only took five minutes. We appreciate your continued trust and look forward to serving you again in the near future. Chris Burns - Customer Service Officer Response date: 10th March 2025

GOOD QUALITY PERFORMANCE THROUGHOUT

GOOD QUALITY PERFORMANCE THROUGHOUT Reviewed on: 7th March 2025

Reply from Bath Building Society Hi Mikey, Thanks for the feedback. I am glad you've find interacting us easily and haven't had any issues. If you ever need to contact us, please do reach out. Sam Dorrington, Branches Manager Response date: 14th March 2025

Easy ISA

Very simple process to open and fund an ISA Reviewed on: 6th March 2025

Reply from Bath Building Society Hi Sara, Thanks for the feedback. I am glad you've find interacting us easily and haven't had any issues. If you ever need to contact us, please do reach out. Sam Dorrington, Branches Manager Response date: 14th March 2025

The friendly bank.

Staff are freindly and quickly deal with queries and questions Reviewed on: 6th March 2025

Reply from Bath Building Society Hi Hilaryjen, Thank you for your kind feedback! We're glad to hear that you find us to be a friendly bank and that our staff quickly deal with your queries and questions. Your feedback really helps us to be the best at what we do. We look forward to continuing to provide you with this high level of service going forward. Chris Burns - Customer Service Officer Response date: 10th March 2025

Bath Building Society is excellent because...

Interest rates are competitive; customer service is excellent, both in correspondence and in in-branch interactions. Reviewed on: 6th March 2025

Reply from Bath Building Society Thank you for your helpful feedback! We're pleased to hear that you find Bath Building Society excellent due to our competitive interest rates and outstanding customer service. Your satisfaction means a lot, and we look forward to continuing to provide you with excellent service. Chris Burns - Customer Service Officer Response date: 10th March 2025

Very friendly and accessible.

Very friendly and accessible. Easy to use. Reviewed on: 6th March 2025

Reply from Bath Building Society Hi Stephen, Thank you for your positive feedback! We're pleased to hear that you find our service very friendly and accessible, and that it's easy to use. Your experience is our priority, and we look forward to continuing to provide you with excellent service. Chris Burns - Customer Service Officer Response date: 10th March 2025

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