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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2035 reviews)

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4.69

Based on 2,035 reviews, last reviewed 16th Jun 2025

62% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Rokas was very helpful and resolved my issues prompt... Rokas was very helpful and resolved my issues promptly, but there had been previous issues i.e. having filled in a change of signatory form a couple o... Read more Reviewed on: 16th June 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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Bath Building Society Savings reviews (2035)

In branch service review

I found it refreshing to be able to invest in a one year bond through the post with minimal stress. People like myself either cannot or indeed do not wish to open and use online accounts. I know this is a thing of the future but the older clients are not yet ready. Reviewed on: 4th July 2024

In branch service review

You made taking out an ISA with my Power of Attorney for my sister easy unlike Halifax and Nationwide who were useless. Reviewed on: 4th July 2024

In branch service review

The young lady in the Moorland Road branch was kind and very helpful. I like the fact that it is local unlike any of the banks that used to be in Moorland Road. Reviewed on: 4th July 2024

In branch service review

Great customer service. You dealt with our ISA without making an appointment which few, if any, building societies can do. Reviewed on: 4th July 2024

Website lies - branches cannot open accounts

Website says you can open an account in branch. Went to a branch and they told me this was not the case. Have tried and tried to open online but the instructions are not clear and am now ant an impasse where I cannot get anything to process. Very poor service. Reviewed on: 4th July 2024

Reply from Bath Building Society Thank you for your feedback and I'm sorry to hear you were unable to open an account in branch. Please do get in touch with us on 01225 423271 and we will send you out an application form or help you through the online process, whichever you prefer. Charlotte Tillen, Savings Services Manager. Response date: 8th July 2024