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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2061 reviews)

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4.69

Based on 2,061 reviews, last reviewed 18th Aug 2025

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

4

The questions I had were all answered clearly by Cha... The questions I had were all answered clearly by Charlotte in the chat. Thank you very much. Reviewed on: 18th August 2025

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2061)

They are always really helpful and help me with thin...

They are always really helpful and help me with things that I sometimes struggle with in daily life. They always welcome you with a nice smile. Reviewed on: 5th September 2024

Reply from Bath Building Society Thank you for your feedback regarding how helpful our team are, I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 9th September 2024

Really friendly welcome in the Oldfield Park Branch.

Really friendly welcome in the Oldfield Park Branch. Always helpful and knowledgeable. A pleasure to visit! Reviewed on: 4th September 2024

Reply from Bath Building Society Thank you for your feedback regarding our team in Oldfield Park, its great to hear. I will make sure this is passed back to the team. Charlotte Tillen, Savings Services Manager Response date: 5th September 2024

ALWAYS HELPFUL

ALWAYS HELPFUL AND VERY HAPPY WITH RATES FOR INTERST AND UPDATES ETC Reviewed on: 4th September 2024

Reply from Bath Building Society Thank you for your feedback, its great to hear you're pleased with our service and our rates. Charlotte Tillen, Savings Services Manager Response date: 5th September 2024

We have been with the building society for a long ti...

We have been with the building society for a long time and had never had an issue Reviewed on: 4th September 2024

Reply from Bath Building Society Thank you for being a loyal customer of ours, we look forward to continuing the relationship. Charlotte Tillen, Saving's Services Manager Response date: 5th September 2024

Wood Street ladies are just great, always cheerful a...

Wood Street ladies are just great, always cheerful and very helpful, Reviewed on: 3rd September 2024

Reply from Bath Building Society Thank you for your feedback regarding the staff in Wood Street, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 3rd September 2024

Staff are very polite and very helpful

Staff are very polite and very helpful Reviewed on: 3rd September 2024

Reply from Bath Building Society Thank you for your feedback regarding the team, its great to hear and I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 3rd September 2024

Really nice staff,nice Office to come into

Really nice staff,nice Office to come into Reviewed on: 3rd September 2024

Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 3rd September 2024

In branch service review

New website could be improved as sometimes shows code errors or error messages which doesn't instil confirdence!. Reviewed on: 30th August 2024

Reply from Bath Building Society Thank you for your feedback. We are aware of these issues with Bath Online and Mobile App and hope for these to be resolved soon. Charlotte Tillen, Savings Services Manager Response date: 2nd September 2024

Really great experience in Wood Street.

Really great experience in Wood Street. Staff very friendly. Reviewed on: 30th August 2024

Reply from Bath Building Society Thank you for your feedback regarding the staff in Wood Street, its great to hear. I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 2nd September 2024

Excellent officers with wonderful staff

Efficient service with good internets rates and excellent Office facilities. Reviewed on: 29th August 2024

Reply from Bath Building Society Thank you for your feedback, and I will pass these back to the team. We look forward to serving you again. Sam Dorrington, Branches Manager Response date: 30th August 2024

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